Current jobs related to Senior IT Support Rep - Austin - ProCore CPA
-
Client Acquisition Specialist
1 week ago
Austin, Texas, United States Rep Lock Marketing Full timeJob OverviewRep Lock Marketing is a forward-thinking digital marketing agency committed to empowering businesses through customized digital strategies. Our enthusiastic team excels in creativity, teamwork, and achieving outstanding outcomes for our clients. We are seeking a driven Client Acquisition Specialist to enhance our efforts in attracting new...
-
Sales Associate
3 weeks ago
Austin, United States Rep Lock Marketing Full time $48,000 - $55,000Job DescriptionJob DescriptionRep Lock Marketing is a dynamic and innovative digital marketing agency in Austin, TX, dedicated to helping businesses grow through tailored digital solutions. Our passionate team thrives on creativity, collaboration, and delivering exceptional results for our clients. We’re looking for a motivated Sales Representative to join...
-
Presales Consultant
3 months ago
Austin, United States Brilyant IT Solutions Pvt. Ltd. Full timeBrilyant USA, located in Austin, Texas, is seeking motivated and enthusiastic individuals to join our team as Senior Account Executives in technology sales. If you’re looking for a company that will support your growth and help you provide top-notch service to your clients, let’s talk. We’ll equip you with a comprehensive lead-generation program to...
-
Customer Service Rep
3 months ago
Austin, United States Airtron Heating & Air Conditioning - Austin Full timeJob DescriptionJob DescriptionAirtron Heating & Air Conditioning in Austin, TX is looking to hire a full-time Customer Service Rep to provide office support. Do you enjoy helping others? Are you looking to join a thriving company that offers opportunities for growth and development? If so, please read on!This office position earns a competitive wage of...
-
Entry Level Account Rep
1 month ago
Austin, United States USHA - Austin Full timeEntry Level Account Representative Ready to make a difference?Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Entry Level Account Reps can make a real difference in people's lives. You'll work directly with...
-
Austin, United States HEB Grocery Full timeJob DescriptionThe Technical Support Rep - Floor Maintenance Representatives are responsible for Maintaining the cleanliness and safety of the sales floor and perimeter areas of the store on a daily basis while providing superior customer service. They must be able to work in a fast paced environment that requires detail and precision in their daily tasks....
-
Customer Service Rep
3 months ago
Austin, United States Meridian Brick Full time** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01815 Showing 1 location **Job Details** **Description** JOB TITLE: Customer Service Rep DEPARTMENT: Production LOCATION: Austin, TX TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick...
-
Operations Specialist
2 weeks ago
Austin, United States Civitas Senior Living Full timeWe're passionate about serving seniors, are you? Now is your chance to build your passionate career with Civitas Senior Living as an Operations Specialist supporting our growing North Texas market! Operations Specialist Responsibilities: Acts as Executive Director in senior living communities where this position is vacant, responsible for overall...
-
Director of Senior Living Services
24 hours ago
Austin, Texas, United States VITALITY Senior Living Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Director to lead our Senior Living community at Vitality Senior Living. As a key member of our leadership team, you will be responsible for driving business growth, managing day-to-day operations, and ensuring exceptional resident experiences.Key ResponsibilitiesBusiness Development:...
-
Channel Manager/Senior Channel Manager
3 days ago
Austin, United States Constellation Energy Full timeCOMPANY OVERVIEWAs the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon or...
-
Senior Executive Support Specialist
1 week ago
Austin, Texas, United States Career Group Full timeA prestigious organization is in search of a highly qualified and experienced Office Operations Coordinator/Executive Assistant for a contract-to-hire position. This role is essential in providing support to senior management, overseeing office functions, and managing various administrative responsibilities.Key Responsibilities:Deliver executive-level...
-
Senior Manager, Customer Support Analytics
1 week ago
Austin, Texas, United States Apple Full timeSummaryImagine the possibilities at Apple, where innovative ideas transform into exceptional products, services, and customer experiences swiftly. Your passion and commitment can lead to remarkable achievements.Role Overview:Apple Support Analytics seeks a highly inquisitive and exceptional senior analytics leader to shape the future of customer support....
-
Channel Manager/Senior Channel Manager
2 weeks ago
Austin, United States Constellation Energy Full timeCOMPANY OVERVIEWAs the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon or...
-
Senior Care Assistant
1 week ago
Austin, Texas, United States Belmont Village Senior Living Lakeway Full timeLocation: Belmont Village Senior Living LakewayPosition: Full-Time CaregiverSchedule: 2:30 p.m. - 10:45 p.m. with weekend shifts requiredIs Belmont Village the Right Fit for You?At Belmont Village, we pride ourselves on delivering exceptional healthcare and hospitality services to seniors residing in our communities. Our workforce is diverse, composed of...
-
Senior Care Assistant
1 week ago
Austin, Texas, United States Belmont Village Senior Living Lakeway Full timeLocation: Belmont Village Senior Living LakewayPosition: Full-Time Caregiver or CNASchedule: 2:30 p.m. - 10:45 p.m. with weekend rotations requiredCompensation: Up to $20/hourAre you a good fit for Belmont Village?At Belmont Village, we pride ourselves on delivering exceptional healthcare and hospitality services to seniors residing in our communities. Our...
-
Senior Care Assistant
1 week ago
Austin, Texas, United States Belmont Village Senior Living Lakeway Full timeLocation: Belmont Village Senior Living LakewayCompensation: Up to $20/hourSchedule: Full-Time, 2:30 p.m. - 10:45 p.m., Weekends required with a Rotating ScheduleIs Belmont Village the Right Fit for You?At Belmont Village, our dedicated staff delivers exceptional healthcare and hospitality services to seniors residing in our communities. We pride ourselves...
-
Senior Care Assistant
1 week ago
Austin, Texas, United States Belmont Village Senior Living Lakeway Full timeLocation: Belmont Village Senior Living LakewayCompensation: Up to $20/hourSchedule: Full-Time, 2:30 p.m. - 10:45 p.m., Weekends required with a Rotating ScheduleIs Belmont Village the Right Fit for You?At Belmont Village, we pride ourselves on delivering exceptional healthcare and hospitality services to seniors residing in our communities. Our workforce is...
-
Senior Care Assistant
1 week ago
Austin, Texas, United States Belmont Village Senior Living Lakeway Full timeLocation: Belmont Village Senior Living LakewayPosition: Full-Time Caregiver or CNASchedule: 2:30 p.m. - 10:45 p.m. with rotating weekends requiredCompensation: Up to $20/hourAre You a Good Fit for Belmont Village?At Belmont Village, we pride ourselves on delivering exceptional healthcare and hospitality services to seniors residing in our communities. Our...
-
Software Engineering Senior Advisor
2 days ago
Austin, United States United IT Solutions Full timeTitle : Software Engineer Location: Hybrid work model so candidates need to be commutable to a Cigna location Preferred locations are Austin, TX / Morris Plains, NJ / St. Louis, MO / Memphis TN / (Orlando, FL future) Job Responsibilities: This team is trying to create powerful and event driven workflows for their Pharmacy Clinical Advancement team to...
-
Senior Executive Support Specialist
1 week ago
Austin, Texas, United States Career Group Full timeA prominent organization in the research sector is in search of a proficient and seasoned Office Operations Coordinator for a contract-to-hire opportunity. This position is crucial for assisting top management, overseeing office functions, and handling a variety of administrative responsibilities within their Austin office.Core Responsibilities:Deliver...
![ProCore CPA](https://media.trabajo.org/img/noimg.jpg)
Senior IT Support Rep
1 month ago
Company DescriptionJob Description
We're looking for a Senior IT Support Specialist to join Procore's DTS Org. In this role, you will provide world-class service to our colleagues across all Procore locations. You'll drive employee productivity by equipping and supporting our company's technology and IT Operations.
As an IT Support Specialist you'll partner with our IT systems and IT engineering team to resolve issues, answer questions, provide laptop support, provision new computers, and assist with company-wide IT initiatives. Successful candidates are eager to learn, share knowledge, self manage and execute on our incident handling processes to keep our IT services running optimally for our users. Solid technical, analytical, and troubleshooting skills are required to thrive in our hyper-growth SaaS environment.
This position reports into Jen Vaccaro, Sr Manager of IT Support and will be based in our Austin office. This is an in-office position, not remote or flex. We're looking for someone to join us immediately.
What you'll do:
Manages own queue of tickets according to SLAs and agreed procedures.
Be a point of technical escalation for the EUS team.
Perform tasks related to the day-to-day operations of several large implemented enterprise business systems, including operation, training, troubleshooting, diagnosing and supporting these systems (Google Workplace, Windows, Mac OS, Slack, etc.).
Supports office events by providing and supporting AV technical solutions.
Actively transfers knowledge throughout the organization, participates in knowledge sharing projects to develop best practices, conducts technology/application deep dive sessions, training and mentors junior staff and new hires.
Continuously strives to improve our service offering for end users, assisting with improvement and education in a specialized focus area that shifts quarterly.
What we're looking for:
Minimum of 5 years experience in an IT support role in a corporate environment.
Proficient in Windows, Linux, and Mac OS.
Experience with scripting and automation tools.
Hands-on experience with IT systems such as Active Directory, Okta, Microsoft 365, Google Workspace, Zoom, Slack, and related technologies with an understanding of computer networks (LAN/WAN/wireless/VPN).
Strong customer service attitude and a genuine desire to help others.
The ability to collaborate cross departmentally to help identify trends and areas of potential improvement in IT services offered to the business.
Associate's or Bachelor's Degree in Computer Science, MIS, IT or related discipline or equivalent experience.
Thoughtful communicator with excellent verbal and written communication skills.
Must be able to lift at least 25 lbs and read a 24" monitor at a resolution of 1920x1080.
Base Pay Range $30 - $41. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
If you'd like to stay in touch and be the first to hear about new roles at Procore,join our Talent Community.