Assistant Store Manager

3 weeks ago

Chattanooga, United States Starbucks 10 North Shore Full time

Assistant Store Manager

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

The Assistant Store Manager must be a role model to all associates on our team by displaying our Vision Values in all aspects of operations through internal and external service and have a critical eye toward all products, services, and operational culture. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. 

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

  • Have a critical eye toward all products, services, and operational culture is in line with company standards
  • Provide personalized service to every individual you encounter
  • Learn as much as you can by completing all required training
  • Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets
  • Recruiting and appraising staff
  • Training and supervising staff
  • Managing budgets
  • Maintaining financial and statistical records
  • Dealing with customer complaints and queries
  • Overseeing stock and pricing control
  • Maximizing profitability and productivity
  • Motivating staff to meet sales targets
  • Setting sales targets
  • Ensuring compliance with safety and health regulations
  • Preparing promotional displays and materials
  • Liaising with management
  • Taking care of promotional prospects, benefits, and salaries of their staff
  • Providing opportunities for staff advancements
  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
  • Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests 

Necessary Skills:

  • Has previous experience as a assistant store Manager or similar role
  • Has successful selling and negotiation skills
  • Has the motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty
  • Is comfortable in a high-energy, service-oriented environment and able to manage multiple functions and priorities
  • Possesses excellent organization, task management, and verbal/written communication skills
  • Able to report to work for scheduled shifts
  • Able to work a flexible schedule
  • Able to communicate effectively in writing, verbally, and in person
  • Able to communicate in the English language
  • Can maintain a clean and attractive work area, uniform, and person
  • Has or can you learn knowledge of fire alarm system and evacuation procedures
  • Able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
  • Able to work for 8 hours and work in a restrictive space/environment
  • Has eyesight enabling vision both near and far
  • Comfortable using a step stool or ladder
  • Able to use/lift arms and/or stand for up to 8 hours
  • Able to work in extreme conditions such as heat, cold and stress
  • Has finger dexterity for operating equipment
  • Has the highest degree of integrity and is humble, living by the Golden Rule
  • Able to work with people from diverse cultures and backgrounds
  • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. 

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

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