Senior Solution Consultant

2 weeks ago

Carmel, United States RLDatix Full time

RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively and immediately through dynamic policy and procedure management.

RLDatix is truly global, with offices in London, Toronto, Chicago, Melbourne, and Riyadh, allowing us to be at the forefront of global patient safety and GRC movement. We envision a world where patients have access to the best and safest care possible and our team is made up of people who truly believe in what we do. We're always looking for people who are passionate about making a positive change in healthcare to join our team.

In line with our mission, we are looking to recruit a Senior Solutions Consultant on our Professional Services team.

The Role

The Senior Solution Consultant is primarily responsible for analyzing the complex business problems being addressed by product, member, provider, regulatory and enterprise strategies, and new business cases and developing solutions for clients.

Key Responsibilities

  • Leverage your expertise in healthcare technology and digital transformation to support the mid-enterprise sales team throughout the client journey, including pre- and post-sale
  • Facilitate a highly collaborative design process, working with internal and external teams to create a solution framework and flesh out all technology integrations, processes and configuration requirements
  • Lead discovery sessions and ideation workshops with clients and prospective clients to identify business needs, goals, workflows, and guide discussions about how our product can help
  • Project manage and conduct hands-on work in the solution, build, testing, prep and go-live, as well as documentation of requirements, test and use cases, training materials and other documentation as may be required, jumping in wherever you're needed to ensure a successful client launch and transition
Skills and Experience
  • Associate's or higher degree in Business or related field, required
  • Five (5) years of experience as a business analyst, required
  • Experience in a software company providing implementation solutions to customers highly preferred
  • Demonstrated proactive problem solving, analytical and creative thinking skills, required
  • Strong customer-facing and communication skills - verbal and written
  • Familiarity with Ecteon product technologies (.NET, C# or VB NET, SQL, XML, HTML, CSS) preferred


RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
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