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Field Service Technician

1 month ago

Green Bay, United States Pro Mach Full time
Continue Your Career as a Field Service Technician in a Growing Company

Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you.

Do we have your attention? Keep reading.

As a Field Service Technician, you will contribute to the success of the company by using a combination of technical expertise and interpersonal skills to provide our clients in a designated region with superior service. This position is based in the Upper Midwest region of the U.S. and will support customers in the U.S. and abroad, South America and elsewhere.

Are you passionate about this work?

  • Install, demonstrate, maintain & repair marking, coding & labeling equipment
  • Develop reports in keeping with company reporting mechanisms
  • Attend trainings and meetings as required by leadership
  • Assist in office-based duties when not required to be in the field
  • Keep current on trends from both market & technical standpoints
What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment

If this sounds like you, we want to connect
  • Experience in the repair & troubleshooting of electro-mechanical equipment
  • Ability to identify customer needs and match their solution with company product/services
  • Knowledge of industry and applications
  • Computer literacy, esp. with MS Office
  • Ability to travel domestically and internationally up to 80% of the time
  • Some locations may require bi-lingual skills
  • Must have own, dependable vehicle and good driving record
  • Must provide own tools
  • Ability to lift up to 75 pounds on a regular basis
  • Bending, twisting, kneeling, standing, sitting regularly
  • Ability to conduct business in an ethical, successful manner
  • Self-motivated, strong desire to achieve personal professional growth
  • Strong technical, communication and organizational skills


Pro Mach, Inc.

We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

ID Technology

Customers across North America depend on ID Technology to design, build, and install the most effective labeling, coding, and marking systems for their product lines. As a leading manufacturer and integrator of labeling, coding, and marking equipment, ID Technology provides our customers with six separate label converting plant locations across North America to produce quality labels and tags efficiently and quickly. ID Technology also manufactures the LSI line of integrated labeling systems. As part of the ProMach Labeling & Coding business line, ID Technology helps our packaging customers protect and grow the reputation and trust of their consumers.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram

More career opportunities to consider

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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