Lead Infrastructure Support Engineer

3 weeks ago


Redmond, United States Omni Inclusive Full time

Job Description:

10 to 15 years of experience in Infrastructure Development and Management in Test Lab / Data center environment.
Experience working in Agile Software Development models, should be able to investigate epics, create user stories for Infra deliverables.
Experience enabling and troubleshooting automated Continuous Integration - build and testing infrastructure such as Jenkins.
Experienced being in on-call rotations for monitoring CI Infrastructure.
Experience working in Linux Dev Environment.
Knowledge of Firmware/Driver builds and build procedures.
Good to have - Knowledge updating device firmware on test prototypes, triaging device debug logs.
Experienced in Server Management in Lab / Data center environment from BMC consoles.
Experience handling Test Prototypes, Blade servers, Server racks, rack HW and equipment safely and appropriately.
Setup and troubleshoot Windows and Linux (Fedora, CentOS etc..) servers and workstations.
Experience using IT Automation tools such as Chef, Ansible to setup and push changes to Lab Servers.
Basic network troubleshooting skills.
Basic experience in Python, Shell scripting - Should be able to read and understand code functionality, fix issues in existing code and perform code reviews with the team.
Experienced working with source code - VCS such as Git / Hg, IDEs such as VS Code / PyCharm.
Ensure effective communications with peers, management and cross functional teams.

Responsibilities:

As a Lead Infra support Engineer, should have the following skills to work on the infrastructure lab at Meta
Hands on experience in Agile Software Development models, investigate epics, create user stories for infra deliverables.
Knowledge in Jenkins, Linux, Windows Operating systems and its commands.
Knowledge/experience in Firmware/Driver builds and build procedures.
Hands on experience in updating device firmware on test prototypes, triaging device debug logs.
Knowledge on Server Management in Lab/Data Center environment from BMC consoles.
Hands on experience in Handling Test Prototypes, Blade Servers, Server Racks, and Rack Hardware.
Knowledge on IT Automation tools such as Chef, Ansible.
Knowledge on Basic Network troubleshooting.
Knowledge on Basic experience in Python, Unix Shell scripting.
Knowledge Git/Hg, PyCharm, VS Code.

Top 3 Skills:

1. Operating systems (Windows, Linux, Fedora, CentOS) installation and Configuration
2. Network devices (Servers, Routers, Switch) installation and configuration
3. Python, CI/CD knowledge, hands-on experience



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