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Primary Care Practice Manager
2 months ago
Practice Manager AdventHealth Primary Care
All the benefits and perks you need for you and your family:
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Benefits from Day One
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Paid Days Off from Day One
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Whole Person Wellbeing Resources
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Pet Insurance*
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Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: Monday – Friday 7:30am to 4:30pm, full availability 7 days per week to support clinics
Location: Volusia, Seminole, and Orange County locations
The role you’ll contribute:
The Primary Care Practice Manager is responsible for the overall success of assigned medical practices. This position provides the strategic leadership for a practice’s growth, direction, administration and coordination of all medical office activities except those directly involving professional medical judgment.
The value you’ll bring to the team:
· Collaborates with leadership and Providers to develop and implement strategic growth plans including identifying, recommending, and implementing practice needs: staffing, services, equipment and facilities.
· Responsible for financial management of practices including volumes, revenue and expenses. Responsible for revenue cycle management of offices including ensuring cash control, bank reconciliations and deposits, and payment authorization vouchers.
· Manages the daily operations of three (3) or more practices and ensures the coordination of the work activities and staff schedules.
· Assists with recruiting, staffing, orienting, training, disciplining, and evaluating personnel in accordance to personnel policy and employee relations laws. Reviews employee time and attendance and monitors employee staffing, turnover, overtime, and absenteeism.
· Leads office staff teams with exemplary culture practices when hiring, training, coaching, evaluating and implementing the progressive discipline policy when necessary.
· Responsible for ensuring effective communication with all staff and providers regarding policies, procedures, forms, changes, and requirements.
· Ensures all staff adheres to compliance regulations, Primary Care policies and procedures particularly in the areas of data entry, insurance, licensing, timekeeping.
· Ensures that staff’s time and attendance are tracked in a timely fashion and that providers’ paid leave and continuing medical education credits are tracked according to contract.
· Consistently creates and upholds an engaging environment for all team members by appreciating, caring for and encouraging/developing them. Also, utilize employee engagement survey data, creating action plans and making progress on the action plans.
· Responsible for leading the staff to provide excellent patient experience; develop and implement initiatives to continuously enhance the patient experience.
· Maintains and compiles statistics and other records for reporting purposes. Manages the appropriate documentation within the office’s designated system to ensure regulatory requirements are met.
· Oversees current inventory of medical, pharmaceutical, and administrative supplies.
· Ensures the smooth operations of front and back office through consistent and appropriate communications and relationship building with Providers and team members.
· Provides team members with tools and training needed to meet accuracy standard goals, minimize department registration errors, rejections, and avoidable denials. Monitors work items and task lists for timely completion. Trains and assists team with open access and same day promise to successfully meet budgeted volume and visit goals
· Represents Primary Care in high degree of profession to internal and external audiences.
Qualifications
The expertise and experiences you’ll need to succeed:
· Bachelor’s degree and two (2) years healthcare management experience OR
· Associate’s degree and three (3) years healthcare management experience OR
· High School degree and five (5) years healthcare management experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Retail
Organization: AdventHealth Primary Care Schedule: Full-time
Shift: 1 - Day
Req ID: 24025136
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.