Chief Program Officer

3 weeks ago

Seattle, United States Boyer Children's Clinic Full time

Boyer Children's Clinic is currently seeking a Chief Program Officer Boyer provides medical, therapy, special education and family services to infants and young children with developmental delays, and their families. For more information, visit www.boyercc.org.

The Chief Program Officer (CPO) is responsible for partnering with the Executive Director in leading the entire Program Department (approximately 85 employees) at Boyer Children’s Clinic. The CPO partners with the Program Department Managers (Education, Family Services, Medical and Therapy) to ensure successful cross-departmental collaboration and implementation of Boyer’s services.

Commitment to Anti-Racism

The CPO is responsible for fostering and promoting a work environment that embraces diversity, equity, inclusion, and accessibility.

Essential Functions include but are not limited to:

  • Directs delivery of programs in accordance with the Boyer’s goals and objectives, ensuring smooth delivery of service; maintains program standards in respect to long- and short-term goals; oversees and develops administrative program procedures.
  • Fosters and promotes a work environment that embraces diversity, equity, inclusion, and accessibility.
  • Manages the entire program staff, either directly or indirectly.
  • Evaluates programs (Medical, Therapy, Education, Family Support) and proactively identifies issues/problems with delivery model, caseloads, capacity, cross collaboration, department morale, workflow processes, procedures, team engagements, etc.
  • Provides workable solutions to identified issues/problems for discussion and/or implementation.
  • Promotes efforts in innovation by identifying and researching opportunities for new programs and leading (or facilitating) Boyer’s internal research.
  • Partners with Strategic Partnerships Officer to assure alignment with enhancement activities.
  • Helps oversee and nurture Boyer’s relationship with our contract Medical Director.
  • Acts as a liaison with government agencies, the community and the public relative to funding, contracts, compliance, and delivery of services.
  • Participates in the writing of, or providing input regarding, grant applications.
  • Participates as a member of the senior management team in the development and implementation of organization-wide policies and programs.
  • Provides training, care coordination, assistance with access, program planning, interagency coordination, and administrative functions to support Medicaid programs.
  • Evaluates, manages and coordinates training opportunities for continuing education of program staff.
  • Oversees, evaluates, and strategically manages relationships with community partners; oversees communications for agency participation on community committees; monitors coordination of messaging for all community partner meetings.
  • Oversee relationship with Boyer parents by coordinating communications with parents regarding programming updates, changes, etc.
  • Acts as liaison between administration, accounting, and program areas by being knowledgeable with budget, Board policy, government regulations, administrative procedure, and personnel matters.
  • Attends county interagency meetings, state interagency meetings, and other collaborative early childhood and healthcare focused community meetings as appropriate
  • Other duties as assigned.

Education & Experience

  • Master’s degree in Public Health, Public Administration, Social Work, Business Administration, or related field is preferred. Bachelor’s degree is required.
  • Previous experience of five or more years in a social services, education, and/or medical environment is required. Experience working with, or knowledge of, the Individuals with Disabilities Education Act, Part C, is preferred.
  • At least five years of director-level management experience is required, with experience working with large cross-departmental teams; strong experience in organizational development and change management required.

Certifications & Licenses

  • Current First Aid and CPR certifications are required.
  • Must possess a valid Washington State Driver’s License, automobile insurance, and a reliable means of transportation.

Required Skills & Abilities

  • Excellent managerial skills and the ability to take leadership over the program area.
  • Strong communication and collaboration skills required, both written and verbal.
  • Ability to manage multiple teams/departments, ensuring successful collaboration and engagement across departments.
  • Ability to proactively identify problems or challenges as they arise and coming up with appropriate solutions.
  • Strong understanding, or ability to develop a strong understanding of ESIT requirements.
  • Proficiency in Microsoft Office applications.

Supervisory Responsibilities

The CPO is responsible for managing the Program Leadership team. Managerial responsibilities include recruiting, interviewing, hiring, training, disciplining, mentoring, empowering, coaching and terminating employees.

Work Environment, Physical Demands & Travel Requirements

The work environment for this position is a combination of occasional remote work (if desired) and onsite at Boyer’s locations. When onsite at Boyer, the environment is a typical office environment or typical classroom environment for small children. The physical demands for this position require the employee to regularly use computers, sit/stand, talk, and hear. Travel requirements include the ability to transport oneself to appointments or between offices as necessary, on a daily basis. Must possess a valid Washington State Drivers’ license and automobile insurance if driving a vehicle.

Covid and seasonal flu vaccination is strongly encouraged.

Boyer Children’s Clinic is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA) in regard to providing reasonable accommodations when needed.

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