Family Services Assistant

1 month ago

Chesapeake, United States City of Chesapeake Full time

The purpose of the position is to provide support to assigned Social Workers and clients. The position is responsible for the safety and care of assigned clients, crisis intervention, counseling, training, the locating of resources for clients, and clerical tasks. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision.

TYPICAL TASK

  • Assists Social Workers with investigations of abuse, neglect, or exploitation complaints; assists with removal of alleged victim; accompanies Social Workers on out-of-town and in-town placements.
  • Schedules appointments for doctor/therapy visits, and transports clients to same.
  • Teaches parenting skills to foster and biological parents; observes visits with foster children and family members; counsels foster children and foster parents; enrolls and withdraws children from school.
  • Conducts in-home interviews; monitors clients in the home to observe living conditions, behavioral changes, and medical needs.
  • Counsels clients on budgeting of funds, personal care, and homemaking/housekeeping; assists with basic bookkeeping tasks; assists clients in gathering data to apply for services; completes applications for Social Security.
  • Coordinates services with public and private agencies, and secures benefits and services for client as required; explores resources to aid in payment of medication, utilities, and food.
  • Assists with independent living programs; informs Social Workers/Supervisors of client special needs, and changes in medical, personal, or home situations.
  • Monitors children returned to the physical/legal custody of biological parents or prior custodians. • Performs routine office tasks such as record keeping, data entry, typing, filing, telephoning, faxing, and photocopying.
  • Attends staff meetings to exchange information; attends workshops and in-service training to improve professional skills.
  • Performs other related duties as assigned
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED / HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in Social Work or a closely related field.

SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record in compliance with City Driving Standards .

EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Preferred Qualifications
  • Associate's Degree in a related human services field (Social Work, Human Services, Sociology, Psychology, Family & Child Development, Counseling, Gerontology, or Guidance & Counseling)
  • One (1) year of related experience or an equivalent combination of education and training
  • Case management techniques, principles and practices experience to evaluate and coordinate the delivery of service to customers and their families
  • Ability to remain compliant with case requirements
  • Familiar with Microsoft suite and have the ability to create spreadsheets

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