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Windows Server Administrator
3 months ago
• Support implementation, troubleshooting and maintenance of Windows servers (2012, 2016, and 2019), including the provisioning of a Windows 11 VDI infrastructure for enclave access and program support.
• Support IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc.
• Escalation and communication of status to management and internal customers
• Provides Tier 2 and 3 (Escalation) problem identification, diagnosis and resolution of problems. Creates and updates ServiceNow tickets accordingly.
• Manages GPOs, applies security and system patching and coordinates/supports all service leads utilizing Windows servers across the program.
• Configures and manages Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
• Will be comfortable in all areas of analysis, design, installation, implementation, configuration, tuning, administration, operation, and security of mid-to-large-tier Windows systems.
• Be knowledgeable in the following categories: Power shell, Microsoft Exchange, Microsoft Active Directory, Trelix ePolicy Orchestrator, Virtualization and VMWare, and Amazon Web Services.
• Optimize system operations and resource utilization and performs system capacity analysis and planning.
• Analyzes and resolves complex problems associated with servers, windows applications, and software integration.
• Be able to respond to after-hours requests as required in a 24 x 7 environment, as needed.
DoD 8570 Compliance with IAT level 1 is required. (Security+ or A+ certification)