Dispatcher

1 month ago


West Chester, United States Wm. Henderson Plumbing Heating and Cooling Full time

WM Henderson, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again We are seeking a highly skilled Customer Service Coordinator/Dispatcher to join our team at our Broomall, PA office.

Pay Starts at $18/hour

Available Shifts:

  • 11 pm - 8 am; Monday-Wednesday and Saturday & Sunday
To be successful in this role, you must possess:
  • Minimum of two years office or customer service experience (retail, hospitality, dispatch, etc).
  • Excellent interpersonal skills with the ability to interact with all types of customers.
  • Strong customer service attitude.
  • Able to plan and schedule work rather than just react.
  • Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
  • Ability to work as part of a team.
  • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
  • Pass pre-employment background check and drug screen.
Here's what makes us unique:
  • Many family-oriented benefits
  • Medical benefits
  • Dental benefits
  • Vision discount program
  • Prescription drug coverage
  • Company-supplied life insurance
  • Paid vacation
  • Paid holidays
  • 401(k) plan with employer match

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