Current jobs related to Desktop Support Technician - Birmingham - APT Ltd
-
Desktop Support Specialist
2 months ago
Birmingham, United States SISL Global Full timeKey Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring...
-
Desktop Support Specialist
2 months ago
Birmingham, United States SISL Global Full timeKey Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring...
-
Desktop Field Technician
1 month ago
Birmingham, United States Randstad Enterprise Full timeDesktop Field TechnicianLocation: Onsite at city government locations around Birmingham, AL*Mileage reimbursementLength of contract: until the end of 2024Hours: Government business hours - Typically M-T(F) 7-5pm*Schedule TBD/Most likely no OT unless there is an emergency situation*Business AttireHourly Pay: $24-28/hrPosition Description:Desktop user...
-
Desktop Field Technician
4 weeks ago
Birmingham, United States Randstad Enterprise Full timeDesktop Field TechnicianLocation: Onsite at city government locations around Birmingham, AL*Mileage reimbursementLength of contract: until the end of 2024Hours: Government business hours - Typically M-T(F) 7-5pm*Schedule TBD/Most likely no OT unless there is an emergency situation*Business AttireHourly Pay: $24-28/hrPosition Description:Desktop user...
-
Desktop Support Specialist
7 days ago
Birmingham, AL, USA, United States Murtech Full timeJob SummaryMurtech is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our desktop and laptop computers, peripherals, and software applications.Key ResponsibilitiesPerform PC and printer refresh activities, including imaging, installing, and...
-
Desktop Support Analyst
2 months ago
Birmingham, United States StoneX Group Full timeOverviewOverview Connecting clients to markets - and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class...
-
Desktop Support Technician
2 days ago
Birmingham, AL, United States TEKsystems Full timeDescription:One of TEKsystems' clients, a mid-sized manufacturing company based in Birmingham, AL is looking for a Helpdesk/Desktop Support technician. The candidate will be providing end user support for the internal employees. Daily responsibilities will include adding and deleting users in Active Directory and administering group policies, supporting MS...
-
Tier - 1 Desktop Support
3 days ago
Birmingham, United States Building & Earth Sciences, Inc. Full timeOverview: Are you a tech-savvy problem solver with a passion for providing top-notch desktop support? We're seeking an experienced Desktop Support Engineer to join our dynamic IT team in Birmingham, AL. As a crucial member of our support ecosystem, you'll play a pivotal role in ensuring the seamless operation of our IT infrastructure. This is a full-time,...
-
Tier - 1 Desktop Support
2 months ago
Birmingham, United States Building & Earth Sciences, Inc Full timeOverview Are you a tech-savvy problem solver with a passion for providing top-notch desktop support? We're seeking an experienced Desktop Support Engineer to join our dynamic IT team in Birmingham, AL. As a crucial member of our support ecosystem, you'll play a pivotal role in ensuring the seamless operation of our IT infrastructure. This is a...
-
Tier - 1 Desktop Support
1 month ago
Birmingham, United States Building & Earth Sciences, Inc. Full timeOverview: Are you a tech-savvy problem solver with a passion for providing top-notch desktop support? We're seeking an experienced Desktop Support Engineer to join our dynamic IT team in Birmingham, AL. As a crucial member of our support ecosystem, you'll play a pivotal role in ensuring the seamless operation of our IT infrastructure. This is a full-time,...
-
Desktop Support Specialist
2 weeks ago
Birmingham, Alabama, United States Building & Earth Sciences, Inc. Full timeDesktop Support EngineerWe are seeking an experienced Desktop Support Engineer to join our dynamic IT team in Birmingham, AL. As a crucial member of our support ecosystem, you will play a pivotal role in ensuring the seamless operation of our IT infrastructure.Key Responsibilities:Resolve user-reported incidents efficiently through our help desk ticketing...
-
Desktop Support Specialist
3 weeks ago
Birmingham, Alabama, United States Building & Earth Sciences, Inc. Full timeJob SummaryWe are seeking an experienced Desktop Support Engineer to join our dynamic IT team at Building & Earth Sciences, Inc. in Birmingham, AL. As a crucial member of our support ecosystem, you will play a pivotal role in ensuring the seamless operation of our IT infrastructure.Key ResponsibilitiesIncident Resolution: Address and resolve user-reported...
-
IT Support Specialist
4 weeks ago
Birmingham, Alabama, United States Goodwyn Mills Cawood LLC Full timeJob Opportunity at Goodwyn Mills Cawood LLCJob Title: IT Helpdesk TechnicianJob Summary:Goodwyn Mills Cawood LLC, a leading architecture and engineering firm, is seeking an IT Helpdesk Technician to provide technical assistance and support to our organization. The successful candidate will be responsible for configuring and maintaining user desktops,...
-
IT Support Solutions Technician
3 weeks ago
Birmingham, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummary Our client is a leading technology solutions provider in the Birmingham, AL area, and they are in immediate need of a Help Desk Support Technician Level II+. They offer products and services to organizations across the U.S. They partner with industry leaders such as Microsoft, HPE, Fortinet and others to help companies...
-
IT Support Solutions Technician
2 months ago
Birmingham, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummary Our client is a leading technology solutions provider in the Birmingham, AL area, and they are in immediate need of a Help Desk Support Technician Level II+. They offer products and services to organizations across the U.S. They partner with industry leaders such as Microsoft, HPE, Fortinet and others to help...
-
IT Support Solutions Technician
4 months ago
Birmingham, United States K2 Staffing, LLC Full timeJob DescriptionJob DescriptionSummaryOur client is a leading technology solutions provider in the Birmingham, AL area, and they are in immediate need of a Help Desk Support Technician Level II+. They offer products and services to organizations across the U.S. They partner with industry leaders such as Microsoft, HPE, Fortinet and others to help companies...
-
IT Technician II
4 months ago
Birmingham, United States Abacus Technologies Full timeJob DescriptionJob DescriptionThe Managed Services Technician II position is ideal for someone who has a passion for providing high quality support, enjoys communicating with customers and is driven by solving technical problems. You will make an immediate impact by diagnosing, troubleshooting and resolving technical issues. If you are a critical thinker,...
-
Technical Support Specialist
4 weeks ago
Birmingham, Alabama, United States StoneX Group Full timePosition OverviewAs a pivotal member of our global team, you will be instrumental in delivering support for desktop and laptop systems across the globe. Your role will involve diagnosing and resolving technical issues, aiding in hardware and software installations, collaborating with project teams, and ensuring optimal desktop configurations. You will also...
-
Technical Support Specialist
4 weeks ago
Birmingham, Alabama, United States StoneX Group Full timePosition OverviewAs a key player in our global organization, you will be instrumental in delivering support for desktop and laptop systems across various locations. Your role will involve diagnosing and resolving technical issues, assisting with the installation of hardware and software, collaborating with project teams, and ensuring optimal desktop...
-
IT Support Specialist
4 weeks ago
Birmingham, Alabama, United States Goodwyn Mills Cawood LLC Full timeJob DescriptionGoodwyn Mills Cawood LLC is a leading architecture and engineering firm in the Southeast, seeking a skilled IT Helpdesk Technician to support our organization in our Birmingham, AL office.Key Responsibilities:Configure and maintain user desktops, laptops, and mobile devices, ensuring they are up-to-date with the latest software and security...
Desktop Support Technician
4 months ago
At Apt, we value our contractors' well-being. While on contract, you'll have the options to access comprehensive health, dental, and vision insurance. Additionally, we offer 401k matching to support your financial future. Join us and thrive in a supportive work environment
__________________
Our client is looking to bring on a Desktop Support Technician to provide essential support to end-users by addressing and resolving hardware and software issues related to personal computers (PCs). This role involves implementing procedures and maintaining PC hardware and software inventories.
Primary Responsibilities:
- Install, move, and configure PC hardware, software, and peripherals following established procedures and configurations to ensure optimal functionality and user satisfaction.
- Execute timely equipment lease returns and refreshes to keep the technology up-to-date and functioning efficiently.
- Work on service tickets promptly, ensuring issues are resolved to the customer's satisfaction and within the required timeframes.
- Diagnose and resolve technical issues related to workstations and client systems, providing effective solutions to minimize downtime and enhance user productivity.
- Maintain accurate records of PC hardware and software inventories as directed by the Technology Support Unit Manager or project leader, ensuring resources are tracked and managed efficiently.
- Perform all assigned tasks in a manner that optimizes departmental effectiveness, while strictly maintaining the confidentiality of all sensitive information.
Qualifications:
- Proficiency in installing, configuring, and troubleshooting PC hardware and software.
- Experience in managing and resolving technical issues through service tickets.
- Strong organizational skills for maintaining accurate inventory records.
- Ability to follow established procedures and configurations meticulously.
- Excellent customer service skills to ensure user satisfaction.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- This position may require occasional lifting and transporting of equipment.
- Flexibility to work outside of regular business hours may be necessary to address urgent technical issues or complete installations and configurations.