Phone Dispatcher

4 weeks ago

Santa Ana, United States Welcome The Healing Touch Inc Full time

POSITION SUMMARY

At Speedy Weedy, we are seeking passionate individuals to represent the Speedy Weedy brand which prides itself on our customer experience. The Phone Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through text or our online service. The Phone Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Answer and route all incoming calls from patients and customers.
  • Provide excellent customer service as well as maintain a professional, positive, and friendly attitude when dealing with guests on the phone.
  • Input patient registration information into system
  • Use database to search for existing patients to initiate and process transactions.
  • Handle all online and phone orders through text messaging system.
  • Coordinate with packer to ensure completion of customer’s order.
  • Follow all store procedures, protocols and rules
  • Cashier transactions with attention to detail and accuracy
  • Cash handling and drawer reconciliation must be impeccable
  • Always maintain a clean and organized workspace
  • Manage, route, track and assign deliveries to a fleet of drivers
  • Accurately track, report and assign cash bags and tips for drivers
  • Ensure correct product is pulled and bagged for each order
  • Pay attention to details and accurately prepare each order
  • Identify and communicate items unable to fulfill due to inventory discrepancies to the Manager on Duty or Inventory Manager
  • Assist customers with possible substitutions when items are sold out or are unable to be fulfilled

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

  • Must be at least 21 years of age
  • Must pass a comprehensive background check
  • Valid identification to work in the US
  • Possess strong interpersonal, communication and customer service skills
  • Must be proactive and solution oriented with a positive attitude
  • Strong multi-tasker and able to work in a fast-paced environment
  • Proficient in technology software, desktop electronics, mobile devices (iPad)
  • Phone and logistics experience is a plus
Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

  • Dispatcher

    3 weeks ago

    Santa Ana, United States ASHE Society Full time

    The Dispatch Associate is responsible for providing exceptional and professional service to all customers, vendors and guests that order through our delivery service. The Dispatch Associate will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive...

  • Dispatcher

    2 weeks ago

    Santa Ana, United States ASHE Society Full time

    The Dispatch Associate is responsible for providing exceptional and professional service to all customers, vendors and guests that order through our delivery service. The Dispatch Associate will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive...

  • Dispatcher

    1 week ago

    Santa Ana, California, United States ASHE Society Full time

    The Dispatch Associate is responsible for providing exceptional and professional service to all customers, vendors and guests that order through our delivery service. The Dispatch Associate will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive...

  • Graveyard Dispatcher

    3 weeks ago

    Santa Ana, United States Patrol One Full time

    Open Positions: Grave Yard Position - Midnight to 8am, Thursday - Monday, Days off Tuesday and Wednesday Holiday and weekends are required. Time and a half for holiday. Medium/High Volume Incoming phone traffic and Data Entry Must be able to type 30 wpm RAISE ELIGIBLE EVERY 90 DAYS Eligible for benefits after 90 day **Job Type**: Full-Time Previous...

  • IT Dispatcher

    2 weeks ago

    Santa Ana, United States New Charter Technologies Full time

    Greystone Technology is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. Average IT people tend to be great at solving technical issues, but poor at understanding the true problems that need to be solved. We’ve redesigned the way technology services are provided - from the ground up. We...

  • Dispatcher

    1 week ago

    Santa Rosa, United States MV Transportation Full time

    Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. **Responsibilities**: MV Transportation is seeking a** Dispatcher** **who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in...

  • Dispatcher

    2 weeks ago

    Santa Fe Springs, United States RS TRUCK LINE Full time

    Job Title: Dispatcher Overview: We are seeking a detail-oriented and organized Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating transportation activities, ensuring efficient delivery of goods, and maintaining communication with drivers and customers. **Duties**: - Coordinate and schedule transportation activities...

  • Dispatcher

    4 weeks ago

    Santa Monica, United States InCharge Energy Full time

    **The Opportunity** InCharge Energy is seeking a highly organized **Dispatcher **to provide administrative and coordination support to the Service Department. The main role of this position is to schedule, coordinate, and dispatch service technicians. As a Dispatcher you will often be the initial contact, so having good people skills is a must. You must be...

  • Dispatcher

    4 hours ago

    Santa Monica, United States InCharge Energy Full time

    **The Opportunity** InCharge Energy is seeking a highly organized **Dispatcher **to provide administrative and coordination support to the Service Department. The main role of this position is to schedule, coordinate, and dispatch service technicians. As a Dispatcher you will often be the initial contact, so having good people skills is a must. You must be...

  • Dispatcher

    2 months ago

    Santa Fe Springs, United States Falck Mobile Health Corp Full time

    **Falck **is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives...

  • Dispatcher

    2 weeks ago

    Santa Fe Springs, United States Falck Mobile Health Corp Full time

    **Falck **is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives...

  • Dispatcher

    1 week ago

    Santa Fe Springs, California, United States RS TRUCK LINE Full time

    Job Title: DispatcherOverview:We are seeking a detail-oriented and organized Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating transportation activities, ensuring efficient delivery of goods, and maintaining communication with drivers and customers.Duties: Coordinate and schedule transportation activities for...

  • Dispatcher

    2 months ago

    Rancho Santa Margarita, United States Santa Margarita Plumbing & Air Inc Full time

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to...

  • Dispatcher

    2 months ago

    Rancho Santa Margarita, United States Santa Margarita Plumbing & Air Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized...

  • Dispatcher

    2 months ago

    Rancho Santa Margarita, United States Santa Margarita Plumbing & Air Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized...

  • Dispatcher

    1 month ago

    Santa Fe Springs, United States Unavailable Full time

    Overview Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio,...

  • Dispatcher (Am/pm)

    2 weeks ago

    Santa Maria, United States Bonita Packing Full time

    **DEPARTMENT OVERVIEW**: The Cooler Operations Team is comprised of seven essential functions. These are Logistics (internal/external fleet), Supply Chain, Receiving, Cooling, Warehousing, Shipping, and Facility Maintenance and Engineering. The team is heavily focused on the receiving, cooling, and shipping of product in the shortest amount of time to ensure...

  • Resource Management Dispatcher

    2 days ago

    Santa Rosa, United States Ghilotti Construction Company Full time

    Why GCC? Because we are employee owned!With over a century of industry experience, GCC paves the way for the future. But what sets us apart is our unwavering commitment to our employees. When you join GCC, you're not just another staff member; you become part of our family and an owner of the company. That's right – GCC is fully employee-owned, giving you...

  • Resource Management Dispatcher

    2 days ago

    Santa Rosa, United States Ghilotti Construction Company Full time

    Why GCC? Because we are employee owned!With over a century of industry experience, GCC paves the way for the future. But what sets us apart is our unwavering commitment to our employees. When you join GCC, you're not just another staff member; you become part of our family and an owner of the company. That's right – GCC is fully employee-owned, giving you...

  • Dispatcher

    1 week ago

    Santa Fe Springs, California, United States Parts Authority LLC Full time

    Overview:Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio,...