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Senior Director, IT

3 months ago

Nashville, United States Onsite Women's Health Full time

Onsite Women's Health is the leading women's health platform providing un-matched mammography service partnerships to independent Physicians. Our program offers a powerful value proposition to all three healthcare P's: the patient, provider, and payor. Because breast cancer impacts 1 in 8 women in their lifetime and Independent Practices need an affordable solution to provide this service, our mission is to increase patient access to breast cancer screening and fill this void in the industry. With clear ROI and strong customer retention, OWH is instrumental in impacting the women's health industry.

The Opportunity / Job Description

The Senior Director, IT - Teleradiology Cloud & Infrastructure Services ("Senior Director, IT") is responsible for managing the infrastructure and security of Onsite Women's Health. As a fast-growing company, OWH is looking for a technical and business-minded leader to drive the standardization, scaling, performance, and automation of infrastructure and systems. This position requires depth of knowledge in on-premises virtual environment design and configuration, cloud environment design and configuration, networking, hardware, and security policy creation and implementation.

He/she will manage a small team to design and execute changes to OWH's hybrid environment. This environment includes an on-premises dHCI with scale-out storage, networking among 100+ offices, AWS cloud infrastructure, and M365. This position will also manage vendors, subscriptions, and support. He/she will coordinate escalated support tickets within the department.

The Senior Director, IT will also create and implement security policies in compliance with HIPAA and NIST security guidelines. Backup plans, disaster recovery, incident response, and business continuity all fall within this position's purview. Knowledge and experience with healthcare IT protocols (DICOM, HL7, FHIR) is required.

This Job is For You if You Are:

  • Loyal and looking for a company to grow with over the years. We invest heavily into our team and are looking for long-term members in return who want to grow with our company.
  • Creative and resilient. We value innovative thinking to approach problems and resiliency to work through the challenges.
  • Interested in making an impact. OWH's mammography program is making a significant impact on women's health, and we're looking for people to join us in our mission.
Responsibilities:
  1. Configure, automate, manage, and support virtual environments in a hybrid cloud Windows Server infrastructure to support a growing healthcare organization
  2. Manage virtualized dHCI compute, network, and storage using VMware and other systems
  3. Manage distributed and virtualized storage systems (SAN, scale-out NAS, cloud)
  4. Create and implement security policies in accordance with HIPAA & NIST
  5. Oversee systems administration functions for:
    1. Active Directory, File & Print Services, DNS, DHCP, Group Policy, Microsoft 365 Services, including Exchange, Microsoft Teams, SharePoint Online, OneDrive for Business, Power Apps and Automate
  1. Implement advanced security, backup, and high availability best practices
  2. Perform scripting, CI/CD automation
  3. Work with system vendors to resolve incidents and problems
  4. Coordinate projects for implementation of new hardware and software as required
  5. Create and review hardware specifications for procurement
  6. Stay current with and evaluate new technology and solutions
  7. Provide support for escalated helpdesk tickets

Education and Experience
  • Bachelor's degree in computer science or engineering preferred
  • 5+ years' experience in Windows Server Administration
  • 3+ years' experience in VMware
  • 2+ years' experience in Cloud Systems Management
  • Experience in managing Microsoft 365
  • Experience and knowledge of IT operations practices including computer, networking, storage, virtualization, identity and access, security, business continuity, disaster recovery, and governance
  • Certifications in Microsoft and AWS environments highly desired
  • Demonstrated analytical, organization, communications, and time-management skills
  • Team oriented; collaborative self-starter willing to take on challenging tasks
  • ITIL certification or experience with ITIL practices is preferred
  • Business Continuity or Disaster Recovery planning experience preferred
  • Fortigate firewall configuration desired
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
  • Regularly required to verbally communicate, listen and give presentations as needed.
Working Environment
  • General office environment: Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.
  • Work responsibilities will occur outside normal business hours.


EOE M/F/V/H