We have other current jobs related to this field that you can find below
-
Customer Success Manager
2 weeks ago
New York, United States ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...
-
Customer Success Manager
2 weeks ago
New York, United States ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...
-
Customer Success Manager
2 months ago
New York, New York, United States CreatorIQ Full timeCustomer Success ManagerAs a Customer Success Manager, you will serve as the primary liaison with a diverse portfolio of high-value customers, helping them set and achieve their influencer marketing goals using CreatorIQ software and services. You'll build personal relationships with multiple stakeholders, earning their trust and respect through your...
-
Customer Success Manager
1 month ago
New York, United States FlowX Full timeFlowX is a leading provider of AI-powered application modernization solutions, dedicated to expediting the digital transformation journey for global financial institutions. Through its innovative solutions, clients realize swift ROI, substantial cost savings, and unlock new revenue opportunities. Recently, FlowX secured the largest Series A funding round for...
-
Customer Success Manager
3 weeks ago
New York, United States FlowX Full timeJob DescriptionJob DescriptionFlowX is a leading provider of AI-powered application modernization solutions, dedicated to expediting the digital transformation journey for global financial institutions. Through its innovative solutions, clients realize swift ROI, substantial cost savings, and unlock new revenue opportunities. Recently, FlowX secured the...
-
Customer Success Manager
1 month ago
New York, United States FlowX Full timeJob DescriptionJob DescriptionFlowX is a leading provider of AI-powered application modernization solutions, dedicated to expediting the digital transformation journey for global financial institutions. Through its innovative solutions, clients realize swift ROI, substantial cost savings, and unlock new revenue opportunities. Recently, FlowX secured the...
-
Customer Success Manager
7 days ago
New York, United States Experis Full timeOur client, an industry leading Technology Company,is seeking a capable Customer Success Manager to help build a customer support team for a new b2b solution. As a Customer Success Manager on the Device Solutions Team, you will be responsible for providing customer support as well as for building and enhancing customer experience processes and mechanisms....
-
Customer Success Manager
4 weeks ago
New York, United States Blue Orange Digital Full timeCompany Overview: Blue Orange Digital is a cloud-based data transformation and predictive analytics development firm with offices in NYC and Washington, DC. From startups to Fortune 500s, we help companies make sense of their business challenges by applying modern data analytics techniques, visualizations, and AI/ML. Founded by engineers, we love passionate...
-
Customer Success Manager
4 weeks ago
New York, New York, United States Blue Orange Digital Full timeCompany Overview:Blue Orange Digital is a cloud-based data transformation and predictive analytics development firm with offices in NYC and Washington, DC. From startups to Fortune 500s, we help companies make sense of their business challenges by applying modern data analytics techniques, visualizations, and AI/ML. Founded by engineers, we love passionate...
-
Customer Success Manager
3 months ago
New York, United States Brightflag Full timeThe Opportunity Brightflag is the fastest growing company in the legal tech space and the #1 rated enterprise legal management product on G2. We're bringing a trailblazing product, which is truly differentiated, to a fast growing market. And we are continuing to invest heavily in product and customer success. This means that our customer success teams...
-
Manager, Customer Success
2 months ago
New York, United States Justworks Full timeWho We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on...
-
Customer Success Manager
3 months ago
New York, United States Roots Automation, Inc. Full timeJob DescriptionJob DescriptionCustomer Success ManagerThe customer success team at Roots Automation is seeking a manager interested in leading a team of project managers to successfully onboard and maintain Digital Coworkers for Roots customers. The ideal candidate is adept at driving digital strategy, guiding agile technology implementations, and leading...
-
Customer Success Manager
1 month ago
New York, United States Zoomin Full timeZoomin, based in Tel Aviv, New York and London, backed by top investors including General Atlantic, Bessemer, Salesforce Ventures and Viola Growth, is the leading knowledge orchestration platform, empowering enterprise customers to independently use products to their greatest potential. Zoomin delivers the most relevant, personalized product answers to each...
-
Customer Success Manager
3 months ago
New York, United States Justworks Full timeWho We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on...
-
Customer Success Manager
2 months ago
New York, United States PermitFlow Full timeAbout PermitFlow PermitFlow's mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring. We've raised $5.5m+ led by Initialized Capital, Y Combinator,...
-
Customer Success Manager
4 weeks ago
New York, United States PermitFlow Full timeAbout PermitFlow PermitFlow's mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring. We've raised $5.5m+ led by Initialized Capital, Y Combinator,...
-
Customer Success Manager
2 months ago
New York, United States Zoomin Full timeZoomin, based in Tel Aviv, New York and London, backed by top investors including General Atlantic, Bessemer, Salesforce Ventures and Viola Growth, is the leading knowledge orchestration platform, empowering enterprise customers to independently use products to their greatest potential. Zoomin delivers the most relevant, personalized product answers to each...
-
Customer Success Manager
2 months ago
New York, United States Zoomin Full timeZoomin, based in Tel Aviv, New York and London, backed by top investors including General Atlantic, Bessemer, Salesforce Ventures and Viola Growth, is the leading knowledge orchestration platform, empowering enterprise customers to independently use products to their greatest potential. Zoomin delivers the most relevant, personalized product answers to each...
-
Customer Success Manager
3 months ago
New York, United States Justworks Full timeWho We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on...
-
Customer Success Manager
3 weeks ago
New York, United States Darktrace Limited Full timeJob Summary In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. You should have a passion to learn about cyber security and AI, while always wanting to deliver the best...
Customer Success Manager
2 months ago
About Dreamdata
Dreamdata is the industry leader in B2B marketing attribution, optimization and automation. Founded by ex-Trustpilot (TRST:LSE) product and engineering leaders starting in 2019 after building the platform internally, Dreamdata is now taking on the complex world of B2B marketing by storm by helping marketing leaders optimize and connect their efforts across all marketing channels to real revenue, something that wasn’t fully possible until now.
With product market fit achieved, Dreamdata is experiencing over 100% YoY growth. To maintain this momentum, we are expanding our team to further empower our customers and ensure their success. This is where you come in. We are scaling our team in New York and are seeking a founding Customer Success Manager for our new US office.
The Opportunity
As a Customer Success Manager at Dreamdata, you will shape the success journey for our customers. This position is perfect for individuals passionate about customer success and data-driven results, offering the opportunity to help companies solve their most challenging data problems. You will also become an expert on the Dreamdata platform and its integrations, supporting both existing customers and the sales team during pre-sales. If you are excited about this opportunity, you might be the Customer Success Manager we are looking for
Please note, this is a non-commercial role focused on being a strategic advisor, driving adoption and usage and involves some technical acumen as well as marketing knowledge.
Requirements
Here’s what we are looking for:
- 5+ years of experience as a CSM within B2B SaaS, preferably MarTech or Big Data
- Proven track record of driving results for your customers and your company
- A strategic approach to customer management, w/ strong business acumen
- Ability to navigate complex organizations to accelerate product adoption, influence collaboration and evangelize opportunities for growth.
- Entrepreneurial mindset. You will be the founding CSM and will have to wear many hats, all while operating independently
- SQL and JavaScript skills would be a significant advantage.
- This is a hybrid role, in office at our Midtown Manhattan location Tuesday, Wednesday and Thursday each week. No exceptions for a full time remote environment.
Benefits
Benefits:
- Base Salary of $120,000 w/ Customer Retention Bonus up to $30,000
- Health/Dental/Vision Insurance 100% Covered
- Equity
- The excitement of helping to build and launch a rocket ship
