eCommerce Specialist National Retailers, Location: Charlotte/ Atlanta
3 weeks ago
We are seeking a highly detail-oriented and solution-driven eCommerce Specialist to support our Retail eCommerce business. In this role, you will manage product listings, maintain and audit product data, map product channels using Salsify, assist with promotional activities, and support merchandising efforts. Reporting to the National Account Sales Manager, eCommerce, you will contribute to growth within our eCommerce channels.
Key Responsibilities:
Account Management: Support the Sales Manager with path-to-purchase activities, such as gathering sales data, tracking promotions, and assisting with retail partner communication. Over time, assume direct account management responsibilities, including participating in retailer meetings and building partner relationships.
Retail Portal Management: Manage product listings in retail partner portals, ensuring content meets retailer standards and compliance guidelines. Collaborate with retail partners to support merchandising efforts and optimize product visibility.
Content and Product Data Maintenance: Maintain, audit, and optimize product content across retailer platforms, using SEO best practices to enhance visibility, search rankings, and conversions.
Channel Mapping in Salsify: Work on channel mapping within Salsify to ensure seamless product data syndication across retail partner sites.
Promotional Support: Assist in executing promotional campaigns, updating product pricing, and tracking sales data. Contribute to strategy implementation and compile performance reports to support eCommerce growth initiatives.
Cross-Department Collaboration: Collaborate with peers across sales, marketing, product, and content teams to ensure product content, images, and availability contribute to a seamless customer experience.
Problem Solving: Address any product setup issues or discrepancies proactively to maintain high standards across all platforms.
Qualifications:
Education: Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
Experience: 1-3 years of experience in eCommerce, retail sales coordination, or digital marketing. Experience with eCommerce retailers (e.g., Lowes.com, HomeDepot.com) is preferred but not required.
Client Relationship Skills: Interest in building strong working relationships with retail partners and taking on increasing responsibilities related to retailer communication over time.
Technical Skills: Familiarity with eCommerce platforms, content management systems (like Salsify), and strong Excel skills.
Team Player and Learner: Collaborative mindset with a strong interest in learning and growing within the eCommerce environment.
Mechanical Aptitude: Mechanical aptitude and a basic understanding of electricity.
Collaboration and Communication: Strong written and verbal communication skills with a collaborative mindset.
Travel:
Up to 10% travel may be required, primarily to visit retail partner locations, attend industry events, or participate in team meetings.
Physical Demands and Work Environment
To comply with ADA requirements, reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the role. The following physical requirements reflect those necessary for this position:
Lifting and Carrying: Ability to lift, carry, push, or pull up to 30 pounds on a regular basis, if necessary.
Climbing and Heights: Comfortably work on ladders at heights of up to 20-25 feet with appropriate safety equipment.
Mechanical Aptitude: Basic understanding of mechanical components and a foundational understanding of electricity.
General Movement: This position may involve prolonged periods of sitting, standing, bending, and reaching.
Note: These requirements are essential for the safe performance of duties related to product handling and setting up as needed. Appropriate accommodation will be provided to qualified individuals with disabilities.
Why Join Us?
This role offers opportunities for career growth within the eCommerce team and a broader sales and marketing organization. As you develop your skills, you'll have the potential to take on more advanced responsibilities, such as leading retailer communication, managing accounts independently, driving strategic initiatives, or moving into roles within sales or marketing. We provide a supportive environment with on-the-job training, mentorship, and opportunities for professional development. Additionally, we offer a competitive salary, comprehensive health benefits, paid vacation, a 401k plan with match, and opportunities to attend industry events.
To Apply:
If you are detail-oriented, solution-driven, and passionate about eCommerce, we encourage you to apply. Please submit your resume and a brief cover letter outlining your relevant experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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