Dispatcher

3 weeks ago

Middletown, United States MAU Workforce Solutions Full time
MAU is hiring a Dispatcher at our client in Middletown, PA. As a Dispatcher, you will play a critical role in coordinating and optimizing the transportation of goods, ensuring timely delivery and maximum efficiency. This is a direct-hire opportunity.

Required Education and Experience
  • Proven experience as a trucking dispatcher or in a similar logistics role
General Requirements
  • Deep understanding of transportation logistics and regulations, including route planning, load optimization, and regulatory compliance
  • Excellent organizational, communication, and interpersonal skills, with the ability to effectively interact with drivers, customers, and team members
  • Strong problem-solving abilities, with the capacity to quickly assess situations and implement effective solutions
  • Proficiency in transportation management software and tools, with the ability to learn new systems as needed
  • Familiarity with industry regulations and best practices, including DOT regulations and safety protocols
Essential Functions
  • Develop efficient and cost-effective transportation routes for truck drivers based on delivery requirements, traffic conditions, and vehicle capacities with a transportation management system
  • Assign drivers to routes and loads, ensuring that all deliveries are scheduled and completed on time
  • Maintain communication with drivers throughout their routes to provide updates and address any issues that may arise
  • Coordinate the loading and unloading of goods, ensuring that cargo is properly secured and meets all safety regulations
  • Monitor load weights and dimensions to maximize truck capacity and minimize transportation costs
  • Work with the customer service team to provide updates on shipment status, addressing inquiries and concerns, and resolving any delivery issues in a timely manner
  • Ensure compliance with all relevant transportation regulations, including hours-of-service requirements
  • Maintain accurate records of driver logs, vehicle inspections, and other compliance documents
  • Monitor driver performance and productivity, tracking key metrics such as on-time delivery, fuel efficiency, and vehicle maintenance
  • Identify areas for improvement and implement strategies to optimize performance
  • Collaborate with other members of the logistics team, including dispatchers, drivers, and warehouse staff, to ensure seamless coordination of transportation operations and meet overall company objectives
  • Perform other tasks as required
#PS

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