Engineer, NOC

4 weeks ago

Kansas City, United States IT Solutions LLC Full time
About The Position

About ITS:

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.

Job Brief

The NOC Engineer is responsible for conducting regular technology and services alignment assessments against the IT Solutions (ITS) standard for an assigned subset of the IT Solutions customer base. In this role, you will travel to a client's main location on a regular basis and conduct a review of the client's technology. You will proactively ensure that all entitled client devices and services are provisioned, secure, updated, documented, and performing optimally. You will also remediate simple issues while on-site and coordinate with other ITS teams to resolve larger issues and will document your findings, which our Client Strategy team will use to deliver the client's Technology Strategy Roadmap.

Requirements

Responsibilities
  • Perform standards alignment audits of client environments (remote and on-site)
  • Document audit findings in a technology road mapping tool.
  • Execute simple technical alignment remediation activities based on audit findings.
  • Analyze client LAN and WAN infrastructure to identify technology lifecycle anomalies, faults, performance issues, and inferior configurations.
  • Review reactive incident trends to identify improvement opportunities to reduce the volume of reactive incidents.
  • Identify risks within clients' IT environments.
  • Partner with the Strategic Advisor (SA) to educate clients on the best use and configuration of LAN and WAN infrastructure.
  • Create and maintain network diagrams, infrastructure reports, ranked workstation reports, and other strategic materials for quarterly and roadmap meetings.
  • Create and maintain technical documentation library for client system configurations.
  • Work cross-functionally with other support teams to deliver comprehensive IT solutions.
  • Provide project, time, and materials services for on-call after-hours customer support as scheduled.
Experience

Technical Requirements:
  • 3-5+ years of general systems administration experience
  • Windows Server Technologies and administration experience
  • Windows Active Directory (group policies, server roles)
  • Experience with Office365 administration
  • Virtualization: VMWare/Hyper-V
  • Network and server security
  • VPN technologies and solutions
  • Microsoft Azure administration
  • Azure Active Directory
  • Microsoft 365 Cloud Suite
Additional Requirements:
  • Bachelor's Degree, or equivalent level of experience in related field
  • Strong attention to detail and ability to follow a process
  • Proven ability to set and manage client expectations
  • Exceptional customer service and communication skills
  • Collaborative drive and willingness to solve clients' problems as a team
  • The ability to work effectively in a fast-paced environment
  • Ability to document technical environments in a standardized and organized fashion
  • Reliable transportation/ability to work at different client locations
  • Must be local to Anaheim, CA, for client accessibility
  • Ability to work a minimal-load on-call rotation
Compensation Package

ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses


IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • NOC Engineer

    4 days ago

    Kansas City, United States US Tech Solutions Full time

    Position: NOC Consultant (Network) Location: Kansas City, MO 64153 Duration: 12 + Months Shift: 6pm-6am, Sunday-Tuesday & every other Saturday OR Shift: 6am-6pm Sunday-Tuesday & every other Wednesday Candidate will require basic knowledge of routing/switching, tunneling, Firewalls, security operations/engineering,MPLS.

  • NOC Engineer Tier III

    1 month ago

    Oklahoma City, United States Genesis10 Full time

    Genesis10 is seeking a NOC Engineer Tier III for our client in the Internet Services Provider Industry. This is a Full Time/Perm opportunity. Description The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 and Tier 2 NOC employees to solve difficult, in...

  • NOC Engineer Tier III

    3 weeks ago

    Oklahoma City, United States Genesis10 Full time

    Genesis10 is seeking a NOC Engineer Tier III for our client in the Internet Services Provider Industry. This is a Full Time/Perm opportunity. DescriptionThe NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 and Tier 2 NOC employees to solve difficult, in...

  • Network Operations Center Engineer

    2 months ago

    Kansas City, United States Hamilton Barnes 🌳 Full time

    Join our growing team of Network & NOC Engineers at a leading WISP!We’re looking for our next NOC Engineer who’s eager to develop their hands on experience with:MikroTik, Cisco, and Juniper routing & switching.ISP/WISP Network Operations.ResponsibilitiesMonitoring for network outagesManage customer outage escalationsCoordinate tickets with Field...

  • Network Operations Center Engineer

    1 week ago

    Oklahoma City, United States Hamilton Barnes 🌳 Full time

    Join our growing team of Network & NOC Engineers at a leading WISP!We’re looking for our next NOC Engineer who’s eager to develop their hands on experience with:MikroTik, Cisco, and Juniper routing & switching.ISP/WISP Network Operations.ResponsibilitiesMonitoring for network outages.Manage customer outage escalationsCoordinate tickets with Field...

  • IT Service Operations Engineer

    2 months ago

    Grove City, United States Western Alliance Bank Full time

    Job Title: IT Service Operations Engineer Location: OH - Columbus What you'll do: The IT Service Operations engineer will work with L1, L2 and other teams to design and create plans of action to improve end to end services. Continue to refine and improve ITIL service operations with reporting, documenting, assessments, creating and updating policies and...

  • Vehicle Fleet Mechanic: Lube Technician

    3 months ago

    Bryson City, United States Nantahala Outdoor Center Full time

    Job DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...

  • Enterprise Systems Administrator

    4 weeks ago

    Kansas City, United States Attainx Full time

    Job Title: Enterprise Systems Administrator Location: HYBRID REMOTE (Kansas City, MO / Salt Lake City, UT / Silver Spring, MD / Ft. Worth, TX) Citizenship: US Citizen Clearance: Ability to obtain a Public Trust AttainX, Inc. is in search of a highly energetic Windows System Administrator with strong communication skills and organizational skills to support...

  • Vehicle Fleet Mechanic: B-Technician

    3 months ago

    Bryson City, United States Nantahala Outdoor Center Full time

    Job DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...

  • Quality Assurance Automation Engineer

    1 week ago

    Redwood City, California, United States Pubmatic Full time

    Company OverviewPubMatic (Nasdaq: PUBM) is a pioneering technology firm dedicated to enhancing customer value through innovative solutions in the digital advertising landscape. Our sell-side platform empowers top digital content creators globally to manage their inventory effectively and optimize monetization strategies, enabling marketers to achieve...

  • Senior Windows Systems Administrator

    2 weeks ago

    Kansas City, Missouri, United States Attainx Full time

    Position Title: Enterprise Systems Administrator Work Arrangement: HYBRID REMOTE Citizenship Requirement: US Citizen Security Clearance: Eligibility for Public Trust Company Overview: AttainX, Inc. is seeking a dynamic Windows System Administrator with exceptional communication and organizational abilities to provide support for our government clientele....

  • Engineer Applications Server

    3 months ago

    Long Island City, NY, US, 11101 jetBlue Full time

    Are you an internal JetBlue Crewmember?  Title:  Engineer Applications Server Location:  Long Island City, NY, US, 11101 Req ID:  55313 Category:  Information Technology ...

  • Senior Windows Systems Administrator

    2 weeks ago

    Kansas City, Missouri, United States Attainx Full time

    Job Title: Enterprise Systems Administrator Location: HYBRID REMOTE Citizenship: US Citizen Clearance: Ability to obtain a Public Trust AttainX, Inc. is seeking a dynamic and motivated Windows Systems Administrator with exceptional communication and organizational abilities to support our federal client. Qualifications and Education Requirements: Minimum...

  • Fleet Vehicle Technician

    2 weeks ago

    Bryson City, North Carolina, United States Nantahala Outdoor Center Full time

    About UsNantahala Outdoor Center (NOC) has been a pioneer in the outdoor recreation sector for over five decades, offering unparalleled experiences in whitewater rafting and paddling instruction. In addition to rafting, we provide exceptional aerial and trail adventures, wilderness medicine training, and top-notch retail, food, lodging, and trip planning...

  • Registered Nurse

    4 weeks ago

    Tuba City, AZ, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN Acute Care for a travel nursing job in Tuba City, Arizona. Acute Care ~ Shift: 6 hours ~ Employment Type: Travel Planet Healthcare Job ID #62524705. Pay package is based on 6 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Planet...

  • Registered Nurse

    1 month ago

    Johnson City, NY, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Johnson City, New York. Shift: 12 hours, nights ~ Employment Type: Travel Planet Healthcare Job ID #12-95137. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Planet Healthcare ...

  • Registered Nurse

    4 days ago

    Johnson City, TN, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Johnson City, Tennessee. Shift: 12 hours, nights ~ Employment Type: Travel Planet Healthcare Job ID #62938951. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Planet Healthcare ...

  • Registered Nurse

    1 month ago

    Tuba City, AZ, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Tuba City, Arizona. Specialty: CCU - Coronary Care ~ Shift: 12 hours, days ~ Employment Type: Travel Planet Healthcare Job ID #4-275471. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to...

  • Registered Nurse

    1 month ago

    Johnson City, TN, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Johnson City, Tennessee. Specialty: CCU - Coronary Care ~ Shift: 12 hours, days ~ Employment Type: Travel Planet Healthcare Job ID #4-275344. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend...

  • Registered Nurse

    1 month ago

    Johnson City, TN, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Johnson City, Tennessee. Specialty: CCU - Coronary Care ~ Shift: 12 hours, nights ~ Employment Type: Travel Planet Healthcare Job ID #4-275456. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend...