Current jobs related to Front Desk Agent - Colorado Springs - Fairfield Colorado Springs

  • Front Desk Agent

    3 months ago

    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experience is preferred. The salary range for this position is $14.00 - $18.20 per hour...

  • Front Desk Agent

    1 month ago

    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    Job DescriptionJob DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week.  Hotel experience is preferred. The salary range for this...

  • Front Desk Agent

    2 months ago

    Colorado Springs, United States Great Wolf Resorts Full time

    ** Front Desk Agent** **Job Category****:** Guest Services **Requisition Number****:** GUEST013870 Showing 1 location **Job Details** **Description** **Full Time opening - $14.50/hour - Must be 18+** At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the...

  • Hotel Front Desk Agent

    3 months ago

    Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Agent

    3 months ago

    Colorado Springs, United States HomeTowne Studios - Colorado Springs Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $16.00 - $17.00 per hour!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the...

  • Front Desk Agent

    1 week ago

    Colorado Springs, United States The Broadmoor Hotel Full time

    Job Title: Front Desk Agent Job Pay Range: $17.00 per hourJob Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Are...

  • Hotel Front Desk Agent

    3 days ago

    Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...

  • Front Desk Agent

    4 weeks ago

    Colorado Springs, United States Kudos, LLC Full time

    Job DescriptionJob DescriptionOur NEW! Homewood Suites and Tru by Hilton Colorado Springs Airport is Hiring! We’re getting ready to welcome our guests and want you to join us! Come be a part of something amazing!Job Summary: As a Front Desk Agent, you will be the first point of contact for our guests and ensure they have a welcoming and memorable...

  • Front Desk Agent

    3 months ago

    Colorado Springs, Colorado, United States HomeTowne Studios - Colorado Springs Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ $17.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer...

  • Hotel Front Desk Agent

    7 hours ago

    Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. Additionally, you will be the backup shuttle driver as needed.. You will bring excellent...

  • Hotel Front Desk Agent

    1 month ago

    Colorado Springs, United States Doubletree by Hilton Colorado Springs Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Hotel Front Desk Agent

    1 month ago

    Colorado Springs, United States Doubletree by Hilton Colorado Springs Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...

  • Hotel Front Desk Agent

    5 days ago

    Colorado Springs, United States Doubletree by Hilton Colorado Springs Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. Additionally, you will be the backup shuttle driver as needed.. You will bring...

  • Hotel Front Desk Agent

    7 days ago

    Colorado Springs, United States Doubletree by Hilton Colorado Springs Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Front Desk Agent

    2 months ago

    Shingle Springs, United States Quality Inn & Suites Full time

    We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from guests Keep records of occupied rooms...

  • Front Desk Agent

    2 months ago

    Saratoga Springs, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Residence Inn Saratoga - Saratoga Springs, NY Position Type Full Time Salary Range $16.00 - $18.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Includes both day and evening shifts. Must be available for Holidays and Weekends. Prior Marriott Experience is a...

  • Front Desk Agent

    2 weeks ago

    Palm Springs, United States Trixie Motel Full time

    Job DescriptionJob DescriptionSalary: $18-20We are seeking a friendly, organized, and service-oriented Front Desk Agent to join our team at Trixie Motel. As the first point of contact for our guests, the Front Desk Agent plays a crucial role in ensuring an exceptional guest experience from the moment they walk through our doors. This position is responsible...

  • Front Desk Agent

    3 months ago

    Colorado Springs, United States Fairfield Colorado Springs Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    3 months ago

    Colorado Springs, United States of the Gods Resort Full time

    * Conduct all check in and checkout procedures for the hotel according to hotel standards * Have knowledge of Property management system, Jonas, Jonas Activity management, Kipsu, Sertifi, and Resqueue. * Have knowledge of entire Reservation procedure according to property procedures. * Handle incoming calls to the property and answer calls promptly by the...

  • Front Desk Agent/Supervisor

    5 days ago

    Dripping Springs, United States Lucky Arrow Retreat Full time $20 - $27

    Job DescriptionJob DescriptionJob Overview:We are seeking a dedicated Front Desk Agent to join our team at Lucky Arrow Retreat in Dripping Springs. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.Responsibilities:- Greet guests in a friendly...

Front Desk Agent

2 months ago

Colorado Springs, United States Fairfield Colorado Springs Full time
Job Summary

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS:
  • High School diploma or equivalent required; College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
  • An operational knowledge of Microsoft Office suite
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
  • Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Property Details

Located off of I-25, our Marriott hotel is near the Air Force Academy as well as shopping of the Chapel Hills Mall. Guests find themselves a quick drive from many outdoor attractions including Garden of the Gods, Pikes Peak, and Cave of the Winds. Also, the take time to visit the entertaining Cheyenne Mountain Zoo. Business travelers will also enjoy our close location to many Colorado Springs restaurants and businesses, Lockheed Martin, Oracle and Penrose Hospital. Never be far from the events at Colorado Springs World Arena or sporting events at the University of Colorado Colorado Springs and Colorado College. When staying at our hotel in Colorado Springs, guests will enjoy the modern amenities we offer including free WiFi to keep them connected and free breakfast with hot and healthy options. Our hotel also offers a 24-hour business center and indoor pool for guests to unwind in.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


Compensation Min

USD $13.65/Hr.

Compensation Mid

USD $15.93/Hr.

Compensation Max

USD $19.12/Hr.