Office Manager
2 weeks ago
Office Manager
Location : Name Linked
Warrenton
ID
2024-6011
Job Locations
US-VA-Warrenton
Category
Operations
Type
Regular Full-Time
Overview
Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober.
ResponsibilitiesGroups is looking for an organized and self-motivated Office Manager who will be responsible for providing administrative support to our members, clinicians, and medical providers. Office Managers work closely with local leadership teams to tackle day-to-day office operations, coordinate calendars, and organize meetings that promote recovery for our members.
To be successful in this position you should be detail-oriented, professional, able to solve problems independently, have excellent written and verbal communication skills, exceptional customer service skills, and demonstrate the ability to navigate and de-escalate high stress situations. Empathy, efficiency, and ability to balance multiple priorities are essential.
Duties & Responsibilities
- Responsible for maintaining overall office appearance
- Responsible for opening and closing Groups offices
- Welcome everyone to the office and be the first contact for all members and visitors
- Provide exceptional customer service, in person, by phone and via video conference, and help members troubleshoot issues that affect their treatment
- Carry out administrative duties such as answering phone calls, responding to member texts, responding to emails, and troubleshooting general tech issues with members
- Manage member flow in the office and on virtual group meetings, including check-in/out, collecting payment, management and creation of prescriptions, submission of prior authorizations for medication, and drug screen collection
- Coordinate with medical providers on scheduling and member needs; troubleshoot day to day operational challenges that providers may face; and manage provider time tracking to ensure that leadership are able to enter time for payment in a timely manner depending on the state specific workflows
- Maintain accurate member information in the EMR including but not limited to demographic information, group appointment scheduling, individual appointment scheduling, ensuring appropriate prescription coverage for members and provider compliance scheduling
- Provide and review needed forms with members for electronic signature
- Collect insurance information, understand in-network insurance plans that are accepted, and collect co-pays/coinsurance as deemed appropriate. Connect members with the Member Access Team for member financial responsibility
- Work closely with local pharmacies to ensure no unnecessary disruptions to a member's medication
- Answer general office level questions from members regarding program concerns, pharmacy issues, and/or other personal needs of the program (if unable to answer questions, will help the member find the correct point of contact)
- Manage petty cash fund (via PEX card) and help the finance department complete reports on a daily/weekly basis through accurate record keeping
- Order and maintain adequate office supplies through office supply platform or purchasing from local retailers
- Ensure member Urine Drug Screens supplies are shipped, where applicable, and be available for member pick-up at the office at designated times
- Consistently meet/strives to meet office specific goals attached to key performance indicators (KPIs) to drive positive outcomes for our members
- Manage and maintain reporting trackers to drive member success and overall operational compliance
- Responsible for coordinating member medication counts, completing health/ safety drills, monitoring PDMP for state compliance, and adhering to office compliance standards.
- Proactively engage in community relations activities
- Distribute brochures, flyers, and written materials to community stakeholders to promote Groups and its mission
- Attend and participate in community meetings related to substance abuse and addiction topics
- Drive awareness of groups in your community by posting flyers in appropriate locations weekly or as requested by your area leader
- Performs other duties as assigned
- Associate's degree preferred, or 2 years of relevant experience in lieu of degree
- Minimum 2 years of experience in an office administrative/coordinator role
- Healthcare, retail or hospitality experience preferred
- Fluency with Google Apps (Sheets, Docs, Meet, Drive, etc.) and Microsoft Office
- Ability to troubleshoot minor technological challenges
- Ability to multitask and prioritize with minimal supervision
- Strong attention to detail and ability to manage confidential and highly sensitive information
- Ability to problem solve quickly and independently, as needed
- Ability to work with a team as well as an independent contributor
- Exceptional customer service skills and the ability to build positive relationships with people
- Exceptional written and verbal communication skills
- Ability to work evenings, as needed, to provider appropriate member care
Requirements & Working Conditions:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities; these are made on a case-by-case basis. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records, and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Connect With UsNot ready to apply? Connect with us for general consideration.
-
Office Manager
2 weeks ago
Warrenton, United States Home Helpers of Manassas Full timeWe seek an Office Manager to help manage our successful home care business! This role coordinates office operations and significantly impacts our daily operations and our ability to provide the best care to patients. You will be successful if you are highly detail-oriented and an expert at managing multiple priorities. We pride ourselves on offering a...
-
Business Office Manager
2 weeks ago
Warrenton, United States Trinity Hospice Full timeJob DescriptionJob DescriptionSalary: Trinity Hospice is currently searching for a full-time Business Office Manager to join our growing team. This position offers competitive salary, mileage reimbursement and additional benefits as follows: Simple IRA with company matchMedical, dental, & vision insuranceCompany paid life and long-term disabilityPaid time...
-
Office Manager
4 weeks ago
Warrenton, Virginia, United States Groups Recover Together, Inc. Full timeOverview: Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives...
-
Administrative / Office Assistant
1 month ago
Warrenton, United States Xcellent Technology Solutions Full timeOur office is looking for an experienced, motivated Administrative/Office Assistant to support the company's day-to-day operations. The Office Assistant is responsible for overseeing the day-to-day office activities to ensure our high standards of client service are always met. This is a great opportunity for someone looking to take on responsibilities in a...
-
Administrative / Office Assistant
1 month ago
Warrenton, Virginia, United States Xcellent Technology Solutions Full timeOur office is looking for an experienced, motivated Administrative/Office Assistant to support the company's day-to-day operations. The Office Assistant is responsible for overseeing the day-to-day office activities to ensure our high standards of client service are always met. This is a great opportunity for someone looking to take on responsibilities in a...
-
Legal Assistant
7 days ago
Warrenton, United States WARRENTON OIL GROUP Full timeJob DetailsJob Location Warrenton Oil Corporate - Warrenton, MO DescriptionGENERAL JOB DESCRIPTIONThe Legal Assistant provides high-level administrative support to company executives. This person is responsible for property & contract management, company retail licensing, company vehicle licensing and residential and commercial leasing arrangements. This...
-
Medical Receptionist
1 month ago
Warrenton, United States Fauquier Health Full timeThis position serves the Non-Surgical Multi-Specialty Clinic located at 550 Hospital Dr, Warrenton VA. The Medical Office Receptionist will provide front office support in a physician office setting. - Answers telephone promptly and courteously, takes accurate and complete messages, forwards, or answers inquiries as appropriate. Schedules all patients...
-
Medical Receptionist
1 week ago
Warrenton, United States Fauquier Physician Practices Full timeMedical Receptionist - Urology Office - FT Weekdays-7465-5578Fauquier Physician Practices Description The Medical Office Receptionist will provide front office support in a physician office setting. The surgical office is located at 550 Hospital Drive in Warrenton, VA. Answers telephone promptly and courteously, takes accurate and complete messages,...
-
Medical Receptionist
6 days ago
Warrenton, United States Fauquier Health Full timeThe Medical Office Receptionist will provide front office support in a physician office setting. The surgical office is located at 550 Hospital Drive in Warrenton, VA.Answers telephone promptly and courteously, takes accurate and complete messages, forwards, or answers inquiries as appropriate. Schedules all patients according to policy and...
-
Project Manager
11 hours ago
Warrenton, United States Waypoint Human Capital Full timePosition Title: Project Manager Position Type: Full-time Position Location: Warrenton, VA Clearance: TS/SCI w/ Poly Waypoint's client is seeking an experienced Project Manager to join their growing team. Job Responsibilities Include: Manage project design and/or construction efforts, to include schedule, funding, and day-to-day project oversight ...
-
Assistant Engineering Manager
4 weeks ago
Warrenton, United States GAI Consultants Full timeDescription GAI Consultants is looking for an Assistant Civil Engineering Manager for our Pittsburgh area offices, Warrenton, VA office or Richmond, VA office. Your responsibilities in this position will include assisting business development initiatives, assistant managing projects within the Power Generation industry (primarily renewables), and leading...
-
Warrenton, United States Jacobs Full timeYour Impact:The mission of the Jacobs Lone Wolf Team is to support, operate, and maintain a DoD provided, integrated voice, video, and data global communications network that facilitates collaboration among senior leaders and key staff. As a Senior Information Systems Security Officer, you will serve as the subject matter expert with a focus on...
-
Registered Nurse/Triage RN
5 days ago
Warrenton, United States Fauquier Health Full timeThis position is in a Physician Office setting. Sign On Bonus Available! The Triage RN's role is to assist the practice manager in the day - to - day management of departmental operations and personnel management. The Triage RN must be knowledgeable of, and ensure compliance with, all relevant regulatory and accreditation standards, and will maintain...
-
Registered Nurse/Triage RN
6 days ago
Warrenton, United States Fauquier Health Full timeThis position is in a Physician Office setting. Sign On Bonus Available! The Triage RN's role is to assist the practice manager in the day - to - day management of departmental operations and personnel management. The Triage RN must be knowledgeable of, and ensure compliance with, all relevant regulatory and accreditation standards, and will maintain...
-
Registered Nurse/Triage RN
4 weeks ago
Warrenton, United States Fauquier Health Full timeJob DescriptionThis position is in a Physician Office setting.Sign On Bonus Available!The Triage RN's role is to assist the practice manager in the day - to - day management of departmental operations and personnel management. The Triage RN must be knowledgeable of, and ensure compliance with, all relevant regulatory and accreditation standards, and will...
-
Project Manager
3 weeks ago
Warrenton, United States Bohler Full timeOverview: At Bohler, we empower the ambitious to become the accomplished. This greater purpose connects us with like-minded professionals, fosters meaningful relationships, and generates the alignment necessary to produce an unrivaled consulting and employment experience. Our Warrenton, VA office is looking for a Project Manager who embodies this purpose. ...
-
Assistant Project Manager
3 days ago
Warrenton, United States Bohler Full timeOverview: At Bohler, we empower the ambitious to become the accomplished. This greater purpose connects us with like-minded professionals, fosters meaningful relationships, and generates the alignment necessary to produce an unrivaled consulting and employment experience. Our Warrenton, VA office is looking for an Assistant Project Manager who embodies...
-
Assistant Project Manager
3 weeks ago
Warrenton, United States Bohler Engineering Full timeOverview At Bohler, we empower the ambitious to become the accomplished. This greater purpose connects us with like-minded professionals, fosters meaningful relationships, and generates the alignment necessary to produce an unrivaled consulting and employment experience. Our Warrenton, VA office is looking for an Assistant Project Manager who embodies this...
-
Accounts Payable Manager
4 weeks ago
Warrenton, United States Extreme Steel Inc. Full timeJob DescriptionJob DescriptionDescription:Accounts Payable Manager EXTREME STEEL INC. Warrenton, Virginia, United States (Hybrid) Title: AP ManagerJob Type: Hybrid (3 days in office)Company Overview:Extreme Steel, Inc (ESI) is an integrated service provider of steel fabrication and erection services. Founded in 2000 with locations in Warrenton and...
-
Data Center Facility Manager 2
4 days ago
Warrenton, United States M.C. Dean, Inc. Full timeData Center - Facilities Engineering Operation and Maintenance ManagerRole Overview:Responsible for leading and overseeing the engineering and maintenance operations of the facility, ensuring that all systems function optimally and safely. This role demands a strong technical understanding, leadership capabilities, and a commitment to excellence in...