General Manager

1 day ago


Harvey, United States Sonic Full time

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include: • Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest • Demonstrating a Fair, Firm, Fun leadership approach, and leading by example • Managing a profit and loss statement to exceed expectations every week, month, and year • Swiftly resolving employee concerns with a thoughtful approach • Celebrating team successes and coaching for better performance • Setting expectations and providing clear and continuous feedback • Creating an upbeat positive atmosphere during the shift that makes work fun • Helping employees understand the big picture and their role by sharing the “why” behind tasks • Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements • Getting out in the community, making a difference, and growing sales for your Drive-In and the brand • Maintaining and enforcing SONIC safety and sanitation standards • Relentlessly complying with all federal, state, and local laws and regulations What You’ll Need: • Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion) • High standards for self and the team • Positive attitude, especially during rushes or stressful situations • Resiliency – trying different approaches to solve a problem; working to get better every day • Eagerness to learn and grow professionally and personally • Ability to prioritize and complete tasks accordingly • Excellent leadership and communication skills • Associate’s degree in Business or related field preferred (subject to franchise discretion) • Willingness to work irregular hours, including nights, weekends, and holidays KLLG, LLC is an independently owned and operated franchisee of SONIC Drive-In Additional General Manager Requirements: ●High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred ●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision ●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays ●Knowledge of recruiting, interviewing and selection practices ●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations ●Leadership and supervisory practices and skills; effective verbal and written communication skills ●Basic accounting and computer skills ●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems ●Problem solving, decision-making and conflict-resolution skills ●Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture It’s downright sensational All that’s missing is you, so APPLY TODAY SONIC and its independent franchise owners are Equal Opportunity Employers.


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