Part- Time Leasing Consultant

4 weeks ago

Charlottesville, United States University Partners Full time

JOB PURPOSE:

Our student housing community in Charlottesville, VA is hiring for a Part-Time Leasing Consultant

Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.

PRIMARY DUTIES & RESPONSIBILITIES:

Will always include those specifically assigned by the immediate supervisor.

  • Provide excellent service to all residents, prospects, and visitors to the community.
  • Effectively lease apartments in accordance with occupancy goals.
  • Follow Fair Housing Standards in all dealings with prospects and residents.
  • Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
  • Conduct the application review for each lease including credit and income verifications and background checks.
  • Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
  • Ensure the condition of leased apartments prior to move-in, including a final inspection.
  • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
  • Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:

Daily/Weekly:
  • Daily Opening and Closing Procedures: Perform a daily "marketing" inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
  • Answer all phone calls, emails, and voicemails that come in throughout the day.
  • Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
  • Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
  • Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
  • Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
  • Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
  • Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
  • Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
  • Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
  • Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
  • Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
  • Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
  • Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
  • Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
  • Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
  • Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
  • Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
  • Enter gate codes, distribute parking decals.
  • Obtain utility hook-up verification from resident (or no mail key).
  • Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
  • Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
  • Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
  • Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
  • Excellent customer service, sales, and negotiation skills.
  • Good communication and listening skills.
  • Able to speak effectively before groups of customers or employees of organization.
  • Able to read and understand lease documents.
  • Able to be an effective team player and interact well with others.
  • Organized and detail oriented.
  • Patient, even-tempered and works well under pressure.
  • Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
  • Able to write routine reports and correspondence.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
  • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Effective time management skills.
  • Able to maintain confidentiality.
  • Able to follow directions from a supervisor.
  • Able to understand and follow posted work rules and procedures.
  • Able to accept constructive criticism.
  • Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
  • Knowledgeable in Microsoft Word and Excel.
  • Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
  • None


JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).

Cooperation, Influence, Teamwork & Business Relationships - 25%

• Collaboration & Teamwork - 20%

• Cooperation - 20%

• Customer Service - 20%

• Influence - 20%

• Internal/External Relationships - 20%

Decision Making/Initiative - 25%

• Analytical & Problem Solving - 16.67%

• Decisive - 16.67%

• Practical Judgment - 16.67%

• Action-Oriented - 16.67%

• Confidence & Risk Taking - 16.67%

• Effort & Self Development - 16.67%

Job Knowledge and/or Job Specific Skills - 25%

• Job Knowledge - 16.67%

• Multi-Tasking - 16.67%

• Reporting - 16.67%

• Work Quality- 16.67%

• Work Quantity - 16.67%

• Creativity & Productivity - 16.67%

Professional/Technical/Communication Skills - 25%

• Ethics & Values - 14.29%

• Integrity - 14.29%

• Perseverance& Determination - 14.29%

• Reliability & Punctuality - 14.29%

• Time Management - 14.29%

• Approachability & Composure - 14.29%

• Verbal & Written Communication - 14.29%

WORKING ENVIRONMENT AND PHYSICAL DEMANDS:

Check (•) one or more of the following that best describes the environment and types of exposures of the job:

X Office environment X Outdoors environment

_ Mechanical facility X Changing weather conditions

_ Toxic or caustic chemicals _ Odors or fumes

_ Electrical current _ Loud machine/Equipment noise

_Above ground level _ Confining spaces

Physical Demands:

Over 2/3 Time

Between 1/3 and 2/3

Under 1/3

Walking

X

Sitting

X

Standing

X

Climb or balance

X

Lifting under 10 lbs.

X

Lifting over 10 lbs.

X

Reach with hands & arms

X

Stoop, kneel, crouch or crawl

X

Talk or hear X

Travel Outside the area

X

SUPERVISORY RESPONSIBILITY:

Does this job have supervisory responsibilities? No

  • Part- Time Leasing Consultant

    1 week ago

    Charlottesville, United States University Partners Part time

    Job DescriptionJob DescriptionJOB PURPOSE: Our student housing community in Charlottesville, VA is hiring for a Part-Time Leasing Consultant!  Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the...

  • Part- Time Leasing Consultant

    2 months ago

    Charlottesville, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Our student housing community in Charlottesville, VA is hiring for a Part-Time Leasing Consultant!  Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the...

  • Part- Time Leasing Consultant

    1 month ago

    Charlottesville, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Our student housing community in Charlottesville, VA is hiring for a Part-Time Leasing Consultant!  Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the...

  • Leasing Consultant

    2 months ago

    Charlottesville, United States RichSmith Management Full time

    Join Our Team as a Leasing Consultant at Our Thriving Monticello, AR Community!Position: Leasing ConsultantLocation: Monticello, ARAre you an energetic and motivated individual with a passion for creating positive living experiences? Our bustling multi-family community in Monticello, Arkansas, is seeking a dynamic Leasing Consultant to join our team. This is...

  • Property Leasing Consultant

    1 week ago

    Charlottesville, Virginia, United States The Caton Companies Full time

    Company OverviewManagement Services Corporation (MSC) is a prominent property management organization with a diverse portfolio across Virginia, and a proud member of The Caton Companies.Position SummaryWe are currently in search of a Part-Time Property Leasing Consultant to join our team. This role is essential in ensuring that our leasing operations run...

  • Full - Time Leasing Consultant

    3 months ago

    Charlottesville, United States University Partners Full time

    JOB PURPOSE: Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how...

  • Full - Time Leasing Consultant

    2 months ago

    Charlottesville, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most...

  • Full - Time Leasing Consultant

    1 week ago

    Charlottesville, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most...

  • Full - Time Leasing Consultant

    3 months ago

    Charlottesville, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most...

  • Property Leasing Consultant

    1 week ago

    Charlottesville, United States Peak Living Full time

    Property Leasing Consultant Opportunity at Peak LivingJoin the Peak Living team as a Property Leasing ConsultantThe Property Leasing Consultant will play a vital role in supporting the operational aspects of the community under the supervision of the Community Manager. Peak Living is a prominent real estate management firm with a nationwide presence,...

  • Leasing Consultant

    4 weeks ago

    Charlottesville, United States City Walk Apartments Full time

    Job DescriptionJob DescriptionJob DescriptionCity Walk Apartments is seeking a Leasing Consultant to join our team at Charlottesville's highest ranked apartment community. Our ideal candidate is a team-player who will uphold the highest standards of professionalism, customer service, and work ethic.TasksEnthusiastically discuss various features of the...

  • Leasing Consultant

    3 weeks ago

    Charlottesville, United States City Walk Apartments Full time $18 - $22

    Job DescriptionJob DescriptionJob DescriptionCity Walk Apartments is seeking a Leasing Consultant to join our team at Charlottesville's highest ranked apartment community. Our ideal candidate is a team-player who will uphold the highest standards of professionalism, customer service, and work ethic.TasksEnthusiastically discuss various features of the...

  • Leasing Consultant- Archer at Brookhill

    3 months ago

    Charlottesville, United States NewCastle Management Group Full time

    Job DescriptionJob DescriptionAt NewCastle Management Group, we specialize in developing and managing urban and suburban multifamily apartment communities.  The foundation of our business is extreme project selectivity—only pursuing the best available properties in strategically selected markets.  We combine this hyper-diligence with extensive...

  • Leasing Manager

    1 month ago

    Charlottesville, United States University Partners Full time

    Job DescriptionJob DescriptionJOB PURPOSE: Manage all leasing and marketing efforts of the community.  Oversees the Leasing staff and should be able to assist the Community Manager with all day-to-day operations of leasing office. PRIMARY DUTIES & RESPONSIBILITIES: Will always include those specifically assigned by the immediate supervisor. Assist the...

  • Residential Leasing Consultant

    1 week ago

    Charlottesville, Virginia, United States Thalhimer Full time

    Position OverviewThalhimer is on the lookout for a Community Leasing Specialist to join our Multifamily team. This role is essential in enhancing the living experience for residents at our properties.Key Responsibilities:Engage in promotional initiatives to draw in potential residentsExhibit in-depth knowledge of the community and effectively convey its...

  • Leasing Specialist- Greens at Hollymead

    3 months ago

    Charlottesville, United States Peak Living, LLC Full time

    Peak Living is currently seeking a qualified Leasing Specialist to join our team! Under the direction of the Community Manager, the Leasing Specialist supports and assists with all aspects of the community operations.At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United...

  • Leasing Specialist- Greens at Hollymead

    3 months ago

    Charlottesville, United States Peak Living Full time

    Job DescriptionJob DescriptionPeak Living is currently seeking a qualified Leasing Specialist to join our team!Under the direction of the Community Manager, the Leasing Specialist supports and assists with all aspects of the community operations.At Peak Living, our employees love where they work. We are a full-service real estate management company with...

  • Leasing Specialist- Greens at Hollymead

    3 months ago

    Charlottesville, United States Peak Living Full time

    Peak Living is currently seeking a qualified Leasing Specialist to join our team!Under the direction of the Community Manager, the Leasing Specialist supports and assists with all aspects of the community operations.At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United...

  • Leasing Consultant

    3 months ago

    Charlottesville, United States The Scion Group Full time

    Want to learn more about The Scion Group? Check out our website. We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. Your Opportunity Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to...

  • Retail Leasing Consultant

    1 week ago

    Charlottesville, Virginia, United States Colliers Full time

    Embrace authenticity. Influence effectively. Become a specialist. Join Colliers and achieve more. At Colliers, we empower leaders to thrive by assisting them in creating exceptional workplaces, enterprises, and communities globally. Our approach involves innovative thinking, sharing unique ideas, and fostering a collaborative environment where you can excel....