Operations Support

3 weeks ago

Baltimore, United States JobRialto Full time
Position Overview:

Operations continuously seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Institutional Securities Group (ISG) Product Operations Client Operations, part of ISG Product Operations, provides Operations functions

in direct support for activity cleared by Client on behalf of our clients in Prime Brokerage, Listed Derivatives, and OTC Derivatives.

The broad organization partners closely with Sales and Trading to develop and implement new products and services as well as drive efficiency

and reduce risk in our processes.

At all times we are focused on delivering quality service to clients both internal and external.

ISG Product Operations partners closely with Shared Services and Banking Operations as well as Branch Operations and Operations Risk & Control to deliver a connected

'front to back' view of operations to ISG Sales and Trading.

A Clearing Services role offers an opportunity to directly interface with the world's largest derivatives exchanges and equity markets.

As the market place is fast-paced and ever-changing, this high profile position provides real life experience supporting Sales and Trading.

It is an innovative and dynamic environment where individuals share a common set of values and bring excellence and integrity to everything they do.

The Baltimore Trade Support Group in our Derivatives Clearing department is responsible for the management of trade flow for futures and options on futures contracts,

both for client and proprietary trading activity on North American Exchanges.

Daily functions include resolution of position breaks through interaction with internal and external clients, clearing exception management, trade allocation, and trade flow automation.

This position requires a focus on risk management and control with additional emphasis on the reduction of processing inefficiencies and increase in controls through process improvement initiatives.

Responsibilities include:

• Daily Trade Support functions for futures and options on futures across North American and European markets including:

• Resolving client, exchange, and risk trade breaks

• Managing trade allocations for Institutional and Wealth Management clients

• Investigating and resolving top day clearing exceptions

• Developing trade flow solutions

• Communicating with internal and external parties

• Facilitating exchange trade entry Focus on risk management and control with respect to processes and procedures

• Resolution of client issues, with a focus on root cause analysis and risk mitigation

• Actively participate in team meetings, raise issues, question the status quo and offers solutions/ideas

• Work as a member of a team; help others in the team with tasks and issues

• Analyze problems to establish root causes and suggest clear, logical and practical solutions based upon extensive analysis

• Contribute to refining controls and continuously improving and reducing operational risk Build and manage stakeholder relationships

across silos

• Acquire & demonstrate deep knowledge of the product and/or functional area for which they are responsible

• Establish clear goals and set priorities for themselves

Experience & Skills:

Minimum Requirements:

• Must have strong analytical skills and attention to detail

• Must have ability to work under a deadline-driven environment

• Proficiency in Excel & Word required

• Ability to work in a team and build strong networks

• Strong problem-solving, organizational and prioritization skills

• Flexibility and ability to learn in a fast paced environment

• Strong communication skills, verbal and written required

• Bachelor's degree required

Preferred Qualifications:

• Knowledge of basic financial concepts and markets preferred

• Listed Derivatives experience a plus

• Experience in a corporate business environment preferred

• Clearance and settlement or reconciliation experience preferred

• Self-motivated, inquisitive in nature, a strong appetite to learn

• Ability to learn and train others

• Demonstrate commitment for risk management and clear focus on process improvement issues

Education: Bachelors Degree

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