Homecare Office Assistant

4 weeks ago

Raynham, United States J J Choice Inc Full time

Benefits:

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.

· Answer and screen telephone calls using established and appropriate greetings to greet clients and the public

· Handle incoming calls & inquiries, take detailed messages & route calls to appropriate person

· Call and vet caregiver applicants on the VA caregivers’ leads system on a daily basis

· Supports company’s HR function

· Maintain confidentiality of all information pertaining to employees, clients and clients’ family members.

· Call and maintain positive relationship with clients and referral sources.

· Request and schedule meetings and appointments with professional referral sources

· Demonstrate dependability and maintain regular and predictable attendance.

· Deliver fliers and brochures to referral sources as needed

· Perform other functions as deemed appropriate by the management team.

REQUIRED JOB KNOWLEDGE AND SKILLS:

· High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.

· Excellent written and verbal communication skills

· Excellent organizational and time management skills

· Interpersonal skills using tact, patience and courtesy

· Strong communication skills, both oral and written

· Proficiency with Microsoft Office (Word, Excel and Outlook) applications, Internet skills, scheduling systems such as Clearcare, Wellsky & other healthcare industry related-software

· Ability to listen and communicate clearly, fluently and diplomatically

· Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.

· Present a well-groomed image that reflects the professionalism of the business.

· Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions. · Familiarity with QuickBooks, payroll and billing are preferred but not required for this position· Work independently and proactively with minimal direction and/or supervision.

· Ability to lawfully work in the U.S.

Experience working for a Home Care agency preferred but not required

PHYSICAL/ENVIRONMENTAL DEMANDS:

· Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours.

· Reliable transportation

· Must be able to properly operate office equipment.

· Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.

· Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.

HHA’s and CNA’s are strongly encouraged to apply for this position.

Benefits

· Competitive wages

· 401(k) matching

· Paid time off

· Vacation

· Holiday Pay

· Advancement Opportunities

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