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Business Analyst I

1 month ago

Florham Park, United States PCS Wireless Full time

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as "PCS", is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device's lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronic manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it

About the Role:

As a Business Analyst I, you will take ownership of projects that drive real business impact. With a strong passion for technology and business, and a strong desire to learn, you will play a key role in collaborating with both business and technology teams. Your primary responsibilities will include understanding business opportunities and challenges, defining requirements, managing execution, and continually improving implemented solutions. These projects focus on technology and commercial programs and systems that automate business processes and integrate with PCS partner systems.

What you will do:

  • Own the delivery of a portfolio of technology solutions for the business, collaborate with team leads and managers across PCS business functions to understand process needs and implement system improvements that support those processes.
  • Work with business stakeholders as necessary to understand, document, communicate and prioritize the organization's requirements to other teams that will contribute to the design, development and implementation of the solution.
  • Collaborate with functional business analysts, system-specific functional leads (e.g. NetSuite) and others to design technology solutions that enable PCS partners and customers to do business with the company in new and more effective ways.
  • Provide guidance to development and business teams during the build and implementation phases of solution delivery across multiple projects at once.
  • Actively help prioritize the work of overseas teams to manage the delivery of in-flight projects.
  • Identify, communicate, and mitigate risks, assumptions, issues and decisions throughout the full lifecycle of delivering technology solutions for our business.
  • Take a hands-on approach to troubleshooting, collaborating across technical and business teams to manage outcomes.
We are Seeking People Who:
  • Have a bachelor's degree in business analytics, information systems, computer science or related field
  • Have at least 2 years of experience in defining requirements for technical solutions for end users of software products and applications.
  • Project management experience in delivering programs of varying levels of complexity.
  • Experience with ERPs (Netsuite is a plus) and/or experience with enterprise integration platforms.
  • Are team players, able to effectively interact with staff at all levels of the organization.
  • Knowledgeable in EDI, JSON and XML for data integration and file exchange protocols.
  • Have strong conceptual, analytical and problem-solving skills.
  • Exhibit strong verbal and written communication skills, with an ability to express complex technical concepts in business terms.
  • Are owners.
  • Are continually raising the bar.
  • Are sincerely open-minded and are willing to examine their strongest convictions with humility.
  • Nurture and embrace differing perspectives to make better decisions.
What's in it For You:
  • A supportive, diverse and global team with a growth mindset.
  • A scaling company with great industry professionals.
  • Amazing opportunities to get involved with exciting projects at significant scale with some of the leading global companies.


If you are ready to join our fast-paced company, apply below

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.