Retail Store Manager

4 weeks ago


Cincinnati, United States Valor LLC Full time
The primary responsibilities of the Store Manager position include but are not limited to:
  • Lead the Customer First Culture in the assigned store
  • Conduct weekly management team meetings/monthly store meetings and encourage on-going open communication, feedback and follow-up
  • Develop and maintain fully staffed stores with fully trained management team members and sales associates
  • Comply with HOP Shops programs, policies and procedures as well as regulatory requirements
  • Monitor and analyze business processes and results to profitably achieve store goals
  • Observe and evaluate each employee's job performance against mission critical goals
  • Connect with the community to establish positive relationships, development and store success
  • Assume responsibility for special programs or assignments as needed
The perfect fit for our HOP Shops team would be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable and able to work effectively in a fast-paced environment while maintaining 100% total customer focus.

Requirements

Education:
  • High School Diploma or equivalent required
  • 2-year degree in business related field preferred
  • Successful completion of certification testing as needed
Experience:
  • 3 years' experience supervising others preferred
  • 3 years' experience supervising others in a fast food, restaurant, retail or convenience operation preferred
Skills include but are not limited to:
  • Strong leadership and managerial skills
  • Excellent interpersonal skills
  • Strong team building skills
  • Strong communication skills, including the ability to communicate verbally to both large and small groups of employees
  • Strong analytical skills
  • Display a strong understanding and commitment to HOP Shops Corporate Mission, Vision and Total Customer Focus
  • Ethical, honest, trustworthy, respectful


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