Type Desk Analyst

3 weeks ago

Norfolk, United States DMS International Full time

Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers.

At DMS, we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and are excited about contributing to the professional development of tomorrow's leaders.

DMS seeks candidates that possess and display the attributes that reflect our Core Values of:

  • Quality in delivering solutions,
  • Leadership,
  • Innovation,
  • Teamwork,
  • Integrity in conduct,
  • Responsiveness to our customer's mission

Job Description

DMS International (DMS) is seeking a Type Desk Analyst who will provide Integrated Logistics Support (ILS) services for fleet sustainment programs.

The Type Desk Analyst will develop, analysis, and maintain an accurate shipboard system/equipment configuration baselines at both the class and individual ship level to include:

  • Identify new, remove any obsolete equipment.
  • Analysis of ship work specification packages to identify equipment scheduled to be installed, removed, or relocated and their associated actions.
  • Identification and data maintenance of MSC Item Unique Identification (IUID) information.
  • Development, and analysis of associated ILS documentation such as XRIC and Allowance Part List/Allowance Equipage List (APL/AEL) identification.
  • Analysis to identify and correct configuration deficiencies.
  • Preparation, review, and submission of feedback documentation
  • Development, analysis and maintenance of accurate shipboard and ashore allowance baselines at the class and individual ship level to support mission requirements.
  • Identification, development, and analysis of allowance documents and inventory levels/supply system posture to support planned/unplanned maintenance.
  • Identification, analysis, and resolution of equipment/part supportability issues.
  • Alignment of class allowances.
  • Research, submission, tracking and validation of requisitions and material required to support ship mission, repair, ashore allowances, and shipboard allowance requirements.
  • Technical edit screening and market research for material requirements.
  • Technical manual reviews to determine correct spares.
  • Preparation and submission of supporting documentation in accordance with MSC and Federal requirements.
  • Preparation and review of documentation to move material between MSC and vendor sites.
  • Research and update of material identification and pricing in support of FIAR.
  • Task administration, team training and quality assurance activities.
  • Articulation of logistics contractual requirements and management/review of deliverables.
  • The assessment logistics support risks and corresponding mitigation strategies
  • Improvements to processes, procedures, and/or ILS contractual requirements.
  • Preparation and submission of Ad-Hoc reports.
  • Application approved MSC QMS procedures.
  • Active participation in meetings and presentations.
  • Customer service skills to include written and verbal communication with Government Type Desk personnel.
  • Use and expertise using various Government and Commercial automated systems and databases,
  • Microsoft Office Suite
  • LogiQuest/OneTouch or other research tools
  • Development of maintenance-driven (e.g. Reliability Centered Maintenance (RCM)) sparing levels (afloat/ashore) to improve system/equipment Operational Availability (Ao)
  • Research, submission, tracking and validation of requisitions and material required to support ship mission, repair, ashore allowances, and shipboard allowance requirements.
  • Technical edit screening and market research for material requirements.
  • Technical manual reviews to determine correct spares.
  • Preparation and submission of supporting documentation in accordance with MSC and Federal requirements.
  • Preparation and review of documentation to move material between MSC and vendor sites.
  • Research and update of material identification and pricing in support of FIAR.
  • Task administration, team training and quality assurance activities.
  • Articulation of logistics contractual requirements and management/review of deliverables.
  • The assessment logistics support risks and corresponding mitigation strategies.
  • Improvements to processes, procedures, and/or ILS contractual requirements.
  • Preparation and submission of Ad-Hoc reports.
  • Application approved MSC QMS procedures.
  • Active participation in meetings and presentations.
  • Customer service skills to include written and verbal communication with Government Type Desk personnel.
  • Use and expertise using various Government and Commercial automated systems and databases.
  • Development of maintenance-driven (e.g. Reliability Centered Maintenance (RCM)) sparing levels (afloat/ashore) to improve system/equipment Operational Availability (Ao)

Required Qualifications:

  • High school diploma or equivalent.
  • 8 years of demonstrated knowledge, expertise, and relevant experience providing ship acquisition and/or fleet sustainment logistics support services to vessels of the MSC, U.S. Navy, or U.S. Coast Guard.
  • Demonstrated knowledge, expertise, and relevant experience providing a full range of ILS support services sustaining the mission of vessels worldwide.

Job Location:

  • Norfolk, Virginia, United States

Position Type:

  • Full-Time/Regular

  • Type Desk Analyst

    1 month ago

    Norfolk, United States DMS International Full time

    Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative,...

  • Type Desk Analyst

    8 hours ago

    Norfolk, United States DMS International Full time

    Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative,...

  • Help Desk Analyst

    1 week ago

    Norfolk, United States Endurance IT Services Full time

    Job DescriptionJob DescriptionHelp Desk Analyst - Norfolk, VA (Onsite)Description The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints,...

  • Help Desk Analyst

    20 hours ago

    Norfolk, United States Endurance IT Services Full time

    Job DescriptionJob DescriptionHelp Desk Analyst - Norfolk, VA (Onsite)Description The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints,...

  • Help Desk Analyst 2

    3 weeks ago

    Norfolk, United States Crescens Full time

    Job Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly fee....

  • Help Desk Analyst 2

    1 month ago

    Norfolk, United States Crescens Full time

    Job Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly fee....

  • Help Desk Analyst 2

    2 months ago

    Norfolk, United States Crescens Inc. Full time

    Job Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly...

  • Help Desk Analyst 2

    15 hours ago

    Norfolk, United States Crescens Inc. Full time

    Job Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly...

  • Help Desk Analyst 2

    13 hours ago

    Norfolk, United States Crescens Full time

    Job Title: Help Desk Analyst 2 Location: Norfolk, VA Duration: 9 Months contract Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly fee....

  • IT Service Desk Analyst

    2 weeks ago

    Norfolk, Virginia, United States SAIC Career Site Full time

    Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This position is located in Norfolk, VA and is therefore open to candidates local to the area only. Program Information:SMIT will provide secure end-to-end information...

  • IT Service Desk Analyst with Security Clearance

    1 month ago

    Norfolk, United States SAIC Full time

    Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. Program Information: SMIT will provide secure end-to-end information technology (IT) services to more than 400,000 hardware devices used by more than 650,000 users at nearly...

  • IT Service Desk Analyst with Security Clearance

    2 weeks ago

    Norfolk, United States SAIC Full time

    Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This position is located in Norfolk, VA and is therefore open to candidates local to the area only. Program Information: SMIT will provide secure end-to-end information...

  • IT Service Desk Analyst

    2 weeks ago

    Norfolk, United States SAIC Full time

    Job ID: 2407381 **Location**:NORFOLK, VA, US **Date Posted**:2024-05-23 **Category**:Information Technology **Subcategory**:Computer Operator **Schedule**:Full-time **Shift**:Rotating **Travel**:No **Minimum Clearance Required**:Interim Secret **Clearance Level Must Be Able to Obtain**:Secret **Potential for Remote Work**:No **Description** SAIC...

  • Fsr Analyst

    1 month ago

    Norfolk, United States DCI Solutions Full time

    DCI Job Requirement for: **FSR Analyst** Location: Norfolk, VA Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train...

  • IT Service Desk Analyst

    5 days ago

    Norfolk, United States SAIC Full time

    DescriptionSAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This position is located in Norfolk, VA and is therefore open to candidates local to the area only. Program Information:SMIT will provide secure end-to-end information...

  • Senior Help Desk Analyst

    1 month ago

    Norfolk, United States Cynet Systems Full time

    Job Description: Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing, and escalation to Level 2 and Level 3 support. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. Level 1 tech gathers...

  • Front Desk Agent

    4 weeks ago

    Norfolk, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Springhill Suites ODU - Norfolk, VA Position Type Part Time Salary Range $14.00 - $16.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description $14-$16/hr COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the...

  • Front Desk Supervisor

    6 hours ago

    Norfolk, United States Atrium Hospitality Full time

    Hotel: Norfolk SheratonFront Desk SupervisorFull time Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence Pay Rate: At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates...

  • Front Desk Agent

    4 weeks ago

    Norfolk, United States SpringHill Suites ODU Full time

    $14-$16/hr **COME AND JOIN OUR AMAZING TEAM!** - Most positions do require weekend and holiday availability._ We are pleased to share the benefit options that we offer: - Paid Time Off - 401K Investment - Referral Bonus - Associate Development Plan Opportunities - Internal Promotion Opportunities - Medical, Dental, Vision, Voluntary Benefits, FSA and HSA...

  • Pm Front Desk Clerk

    1 month ago

    Norfolk, United States LA QUINTA BY WYNDHAM Full time

    As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Greet guests and complete the...