Global Commercial Director

3 weeks ago

Miami, United States Windstar Cruises Full time
Overview

Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world.

Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary

Our Vision: Enriching people's perspective through inspired travel

Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible

Windstar Cruises is dedicated to delivering unique and immersive travel experiences to our discerning guests. We are seeking a Global Commercial Director to support the Commercial Team with our efforts for global expansion, guest sourcing diversification, sales, marketing, revenue management, pricing, and other commercial functions in domestic and international markets. This role reports directly to the Chief Commercial Officer, participates as a member of the Windstar Leadership Team, and will be instrumental in driving the growth and success of Windstar Cruises on a global scale.

As the Global Commercial Director at Windstar Cruises, you will play a pivotal role in expanding our global presence, diversifying our guest sourcing, and ensuring the company's commercial success in domestic and international markets with a keen focus on profitability. Reporting directly to the Chief Commercial Officer, you will be responsible for developing the vision and strategies for deployment, itineraries, shore excursions, onboard guest programs, and pre/post guest experiences. These strategies will be based on optimal financial objectives; future capacity growth potential; guest preferences, motivations, and satisfaction; domestic and international market growth potential; brand relevance; operational efficiencies and regulatory requirements; Sales execution and Trade communication and support; charter potential; guest experiential themes; and Guest Services execution and effectiveness.

Responsibilities

  • Global Deployment and Expansion Strategy:
    • Develop a comprehensive global deployment strategy and collaborate with all departments to optimize the profitability of the Company.
    • Identify growth opportunities and market entry points to expand Windstar's presence and competitive positioning in small ship luxury cruising.
  • Itinerary Evaluation and Profitability
    • Review itineraries for market appeal based on:
      • Guest destination preferences and motivators
      • Brand reinforcement
      • Impactful marketing messaging
      • Sailing experience (Wind Class vessels)
      • Guest experiential themes, (wine, cultural, etc.)
      • Destination partnerships and collaboration opportunities
      • Charter potential
      • Market risk factors, (geo-political activity, weather, etc.)
    • Collaborate with operational departments to identify itinerary profit enhancement strategies, based on:
      • Operational cost efficiencies
      • Shore excursion potential
      • Pre/Post experience potential
      • Retail opportunities
  • Sales, Marketing, and Guest Services Collaboration:
    • Collaborate with revenue management team on strategies to optimize pricing, inventory, and yield for domestic and international markets.
    • Collaborate with Sales, Marketing, and Revenue management to develop source of business strategies to maximize occupancy and total net revenue.
    • Work with Marketing to develop brand and destination messaging that supports all itineraries for Consumer communication programs.
    • Work with Sales and Marketing to develop clear messaging and communication tools to support effective Sales communication to the Trade.
    • Work with Guest Services to provide training for all sailings, including information about destinations, cruise experiences, shore excursions, onboard programs, and pre/post experiences and options.
  • Legal Compliance and Requirements:
    • Ensure cruise programs are designed in compliance with legal and regulatory requirements in all global markets.
  • Market Analysis and Insights:
    • Continuously monitor global market trends, competitive landscapes, and customer preferences.
    • Gain first-hand experience about Windstar and competitive cruise products and destinations by joining selected cruises, traveling to destinations, and attending relevant industry trade events.
    • Utilize market insights to enhance product offerings, refine strategies, and identify growth opportunities.
Qualifications
  • Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
  • 10+ years of leadership experience in commercial roles within the travel or cruise industry.
  • Proven track record of driving revenue growth and market expansion in international markets.
  • Strong financial acumen with experience in budget management and P&L accountability.
  • Excellent leadership, strategic thinking, and analytical skills.
  • Effective cross-functional collaboration and communication abilities.
  • Travel industry knowledge and market expertise.


Windstar Cruises is an equal opportunity employer and values diversity in the workplace.

  • Global Commercial Director

    2 weeks ago

    Miami, United States Windstar Cruises Full time

    Overview (Text Only): Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world. Our Mission: We imagine and deliver...

  • Global Travel Retail Director

    4 weeks ago

    Miami, Florida, United States Heaven Hill Brands Full time

    Job Title: Global Travel Retail DirectorThis is a remote position with an ideal base location in Miami, Florida.The Americas Sales Director, Global Travel Retail, will take the commercial leadership role in supporting the implementation and strategic vision for Heaven Hill's Travel Retail business across the Americas Region.This position will lead and manage...

  • Global Sales Director

    4 weeks ago

    Miami, United States Living The Dream Full time

    Global Sales DirectorAre you ready to achieve longterm success by promoting highly soughtafter products on a global scale This is performance based only . If you have a positive mindset and aspire to establish a new level of success as professional then this is the chance for you! We are a prominent global leader in Education industry. Our portfolio...

  • Global Sales Director

    4 weeks ago

    Miami, United States Living The Dream Full time

    Global Sales DirectorAre you ready to achieve longterm success by promoting highly soughtafter products on a global scale This is performance based only . If you have a positive mindset and aspire to establish a new level of success as professional then this is the chance for you! We are a prominent global leader in Education industry. Our portfolio...

  • Global Sales Director

    4 weeks ago

    Miami, United States PGL Full time

    Job DetailsJob Title: Global Sales DirectorJob Type: Full-timeLocation: Medley, FLJob Category: SalesJob SummaryWe are seeking a highly experienced Global Sales Director to join our team at PGL. As a key member of our sales team, you will be responsible for driving sales growth and revenue across our major geographical areas.Key ResponsibilitiesDevelop and...

  • Director of Global Workforce Planning

    4 weeks ago

    Miami, United States Royal Caribbean International Full time

    Director, Global Workforce Strategy & PlanningThe Royal Caribbean Group is seeking a highly skilled Director, Global Workforce Strategy & Planning to join our team. This role will be responsible for developing and executing global workforce strategies, ensuring alignment with business goals.Key Responsibilities:Lead the development and execution of global...

  • Global Hospitality Marketing Director

    4 weeks ago

    Miami, Florida, United States SVH Travel Full time

    Job Title: Global Hospitality Marketing DirectorDepartment: HospitalityJob Summary:We are seeking a dynamic and experienced Global Hospitality Marketing Director to join our team remotely. The ideal candidate will be responsible for planning and executing marketing strategies to promote our hospitality services and attract travelers from around the world.Key...

  • Senior Director, Strategic Commercial Solutions

    1 month ago

    Miami, United States Inter Miami CF Full time

    Job Title: Senior Director, Strategic Commercial SolutionsInter Miami CF is seeking a highly skilled and experienced Senior Director, Strategic Commercial Solutions to lead our commercial strategy and drive revenue growth. As a key member of our leadership team, you will be responsible for developing and implementing commercial strategies that maximize...

  • Director of Preconstruction

    2 weeks ago

    Miami, United States Irving Knight Group Full time

    Title: Director of Preconstruction (Multifamily & Commercial experience required)Location: Miami, FloridaCompensation: $130,000 to $180,000 (DOE) + bonus + additional benefits.Irving Knight are partnered with a leading commercial general contracting firm looking to add a Director of Preconstruction to lead their estimating department on projects across...

  • Director of Preconstruction

    2 weeks ago

    miami, United States Irving Knight Group Full time

    Title: Director of Preconstruction (Multifamily & Commercial experience required)Location: Miami, FloridaCompensation: $130,000 to $180,000 (DOE) + bonus + additional benefits.Irving Knight are partnered with a leading commercial general contracting firm looking to add a Director of Preconstruction to lead their estimating department on projects across...

  • Director of Preconstruction

    2 weeks ago

    Miami, United States Irving Knight Group Full time

    Title: Director of Preconstruction (Multifamily & Commercial experience required)Location: Miami, FloridaCompensation: $170,000 to $210,000 (DOE) + bonus + additional benefits.Irving Knight are partnered with a leading commercial general contracting firm looking to add a Director of Preconstruction to lead their estimating department on projects across...

  • Director of Preconstruction

    2 weeks ago

    miami, United States Irving Knight Group Full time

    Title: Director of Preconstruction (Multifamily & Commercial experience required)Location: Miami, FloridaCompensation: $130,000 to $180,000 (DOE) + bonus + additional benefits.Irving Knight are partnered with a leading commercial general contracting firm looking to add a Director of Preconstruction to lead their estimating department on projects across...

  • Global Account Director

    2 weeks ago

    Miami, United States MEWS Full time

    Can you help us change the world? It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation. We're on...

  • Commercial Litigation Specialist

    4 weeks ago

    Miami, Florida, United States Ascension Global Staffing & Executive Search Full time

    Ascension Global Staffing & Executive Search, a leading national recruiting firm, is dedicated to identifying top talent for its clients.The firm is currently seeking a skilled Commercial Litigation Specialist to join its team for a three-month period.This position offers a flexible work schedule with the opportunity to work remotely for two days each...

  • Commercial Moving Sales Representative

    6 days ago

    miami, United States Alchemy Global Talent Solutions Full time

    A Commercial Moving Sales Representative is needed by our client, a sizable moving company, to join their established Miami, FL-based team.This is a role focused on commercial sales, building off of both existing client relationships and new prospects whose business can be brought into the company.Responsibilities of the Commercial Moving Sales...

  • Global Business Solutions Director

    4 weeks ago

    Miami, Florida, United States Royal Caribbean Group Full time

    Job SummaryThe Director, Global Business Solutions Transition and Delivery will lead the governance, process, and leadership of the end-to-end execution of Royal Caribbean Group's global workforce movement, ensuring flawless delivery and implementation. This role will work closely with senior leadership to align process transition timing and delivery details...

  • Financial Operations Director

    3 weeks ago

    Miami, Florida, United States Taltran Global Full time

    Taltran Global, a leading firm in the retail sector, is seeking a highly skilled Financial Operations Director to oversee the financial operations during their growth period. The experienced Financial Operations Director will have a strong background in financial management, inventory and cost accounting, and ERP systems.The ideal candidate will play a key...

  • Global Sales Director

    4 weeks ago

    Miami, FL , USA, United States Living The Dream Full time

    Unlock Global Success as a Sales DirectorAre you ready to drive long-term success by promoting highly sought-after products on a global scale? This role is performance-based only.If you have a positive mindset and aspire to establish a new level of success as a professional, then this is the chance for you. We are a prominent global leader in the Education...

  • Director, Global Corporate Communications Measurement, Monitoring and Analytics

    1 week ago

    Miami, United States Visa Full time

    The Director of Global Corporate Communications will lead efforts to assess, quantify and track key communication metrics to help inform and advance the companys reputation around the globe. This position will support the measurement and reporting f Communications, Director, Measurement, Monitoring, Communication, Corporate, Business Services

  • Director, Global Corporate Communications Measurement, Monitoring and Analytics

    1 week ago

    Miami, United States Visa Full time

    The Director of Global Corporate Communications will lead efforts to assess, quantify and track key communication metrics to help inform and advance the companys reputation around the globe. This position will support the measurement and reporting f Communications, Director, Measurement, Monitoring, Communication, Corporate, Business Services