Business Systems Analyst

3 weeks ago


Madison, United States Novalink Solutions Full time
Job Description
The Wisconsin Department of Public Instruction is seeking a Business Analyst who will serve as a member of

the Application Development and Management Team under the Division of Libraries and Technology. This

team is responsible for the enterprise architecture, development, system testing, analysis, and maintenance of

systems that capture and report critical data for Wisconsin's K12 education systems, including finance, budget,

and data collection applications.

This position will be involved in maintaining and enhancing the department's most complex enterprise

applications by bridging the gap between business needs and technical solutions. The position plays a critical

role in understanding business requirements, analyzing systems, and translating those needs into clear

functional specifications for development teams.

Key Responsibilities:
• Requirements Gathering & Analysis: Interact with internal and external stakeholders to define and

document business needs and develop business requirements for new systems/data collections,

system/data collection enhancements, and maintenance projects. Analyze current workflows and

identify areas for improvements.
• Business Process Modeling: Work with stakeholders to assess and document current business

processes, create process flow diagrams, and recommend process improvements to streamline

operations. Develop a deep understanding of LEA and DPI operations to effectively meet their IT

needs.
• Elicit Functional Specifications: Collaborate with stakeholders and technical teams to translate

business needs into functional and non-functional requirements. Develop detailed documentation

including business rules, use cases, user stories, and acceptance criteria.
• System Design Consultation: Work closely with developers to ensure business requirements are

accurately and fully translated into technical specifications.
• Collaboration & Stakeholder Management: Act as a liaison between DPI business units, developers,

quality assurance teams, external vendors and customers ensuring that all stakeholders have a clear

understanding of system requirements and business needs. Demonstrate project milestones to make

sure the system functionality is well understood by the stakeholders/ product owners and address any

concerns or questions so that the delivered product meets customer needs.

User Acceptance Testing (UAT): Development of test plans, UAT, and ensure that solutions meet

business requirements. Facilitate feedback collection and assist in resolving defects.
• Production Verification: Support post-deployment verification to ensure that systems are functioning

as expected in the production environment, addressing any issues that arise.
• Documentation: Create and maintain comprehensive documentation, including functional specs, use

cases, and end-user guides. Proficient in writing user stories with acceptance criteria to guide

development. Ensure documentation is up-to-date and accessible for future reference.

Required Skills:
• Business Analysis Expertise: 8+ years of experience in performing business and systems analysis,

with a proven ability to capture and document requirements in a clear and detailed manner. Extensive

experience managing multiple analysis tasks on different initiatives simultaneously.
• Collaboration & Communication: Strong written and verbal communication skills, with the ability to

work effectively in a team environment as well as independently. Experience working with both

business and technical stakeholders.
• Agile/Scrum Experience: Demonstrated experience working in Agile/Scrum environments, including

writing user stories with well-defined acceptance criteria, participating in sprint planning, backlog

refinement, and retrospectives.
• Testing & Validation: Experience in preparing and executing test plans, creating test data, conducting

UAT, and performing regression testing for IT systems.
• Technical Understanding: Ability to grasp technical concepts and communicate effectively with

development teams in a .NET-based development environment. Familiarity with API integration and

testing, system integration, and data validation processes.
• Tool Proficiency:

o Experience using tools like Microsoft Azure DevOps (or equivalent) to manage requirements,

track progress, and communicate with development teams.

o Experience with SQL and relational databases, including the ability to write queries for data

analysis.

Preferred Skills:
• Experience working in the K12 education domain, particularly with education software systems at the

school, district, or state level.
• Experience with Cloud solutions and distributed systems.
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