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Polisher

2 months ago

Boston, United States ZUMA Full time
POSITION PURPOSE:

Polishing and restocking of glassware. Accommodating team members and guests as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:
  • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
  • Polishing and restocking of glassware. Careful handling of all items.
  • Complete opening and closing side work as well as maintain a well-stocked side station area.
  • Works as a member of the restaurant team. Interacts with service crew in a positive manner. Assists others whenever needed.
  • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
  • Anticipate and service the guest's needs before requests are made.
  • Follow proper time and attendance and uniform procedures.
  • Attend to the coffee/espresso dining requirements of Guests seated in the dining room.
  • Ensure that the coffee station is fully stocked and well maintained.