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Locksmith II, Facilities, Real Estate and Planning

2 months ago

WinstonSalem, United States Wake Forest University Full time
Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary
Working under general supervision and with excellent customer service performs all activities associated with the Campus Key Management Program. This includes installing, repairing, adjusting, and replacing locks and other door closures/devices/equipment. Additionally, this position is responsible for the general and preventative maintenance of all locks, door hardware, and door closures, as well as assisting with the upkeep of the key control system, keying hierarchy, and key issuance and recovery.

Job Description

Essential Functions:
  • Install, modify, and repair all locking systems and components.
  • Install, modify, adjust, and repair doors, door hardware, and door closure systems components.
  • Provide general hardware services, such as lock re-cores, duplicating and cutting keys, picking locks, etc.
  • Responsible for ongoing preventative maintenance of all locking systems and related hardware.
  • Documents and records all updates and verification procedures with a high level of attention to detail in order to maintain key system integrity.
  • Assists with hierarchy planning of the key systems, and follows policy documents and other steps to maintain the security and integrity of the lock systems at all times.
  • Assists Manager with solicitation, evaluation, and follow-up of customer feedback regarding Lockshop operations.
  • Upholds the principles of inclusiveness, diversity, dialogue, collegiality, respect, knowledge, integrity, learning, awareness, and responsiveness. Sets standards, goals, and plans related to these areas.
  • Perform other duties as assigned.
Other Functions:
  • This position may be designated as essential personnel to support business continuity in the event of campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather other Unusual Conditions.
  • Subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management
  • Provide excellent service to internal and external department customers.
  • Reports all matters of safety to the appropriate Supervisor and to the Safety Director if necessary.
  • Follows all University and departmental policies and procedures.
Required Education, Knowledge, Skills, Abilities:
  • High school diploma plus specialized locksmith training and three to five years related experience, or equivalent combination of education and experience.
  • Valid driver's license with a good driving record; must be insurable.
  • Extensive knowledge of lock installation, problem solving, repair, recombination and adjustments of locks, including the duplication and making of keys.
  • Carpentry experience pertaining to the installation of door hardware, door closure installation, and repair.
  • Advanced knowledge of master keying systems.
  • Close visual acuity to perform an activity such as operating machines; using measurement devices; and/or visual inspections of small parts or devices and making minute filings and insertions.
  • Excellent customer service skills; strong interpersonal skills., and to practice effective verbal and written communication skills with internal and external customers.
  • Ability to read, understand and abide by all verbal and written instructions as pertains to performing job duties, policies, and job related responsibilities/procedures.
  • Ability to effectively communicate effectively in English with contractors, technicians, students, faculty, and staff who may be subtly or obviously different than oneself.
  • Computer skills and competency in relevant applications, including key tracking software, work order systems, and general office applications.
  • Possess and maintain a valid driver license with a good driving record; must be insurable.
  • Ability to operate relative hand and power tools including lock picking and key-cutting hardware.
Preferred Education, Knowledge, Skills, Abilities:
  • Technical license and/or certification.
  • Computer knowledge: MS Word, MS Excel, CMMS
  • Record and data keeping.
  • Institutional experience and knowledge.
Accountabilities:
  • Responsible for own work only.
Physical Requirements:
  • Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Walking, Pushing, Pulling, Lifting, Fingering, Grasping, and Repetitive Motions. Visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm's reach; performing mechanical or skilled trades tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc.
Environmental Conditions:
  • Activities occur both inside and outside, subject to both environmental conditions. Workers are subject to noise, vibrations, hazards, atmospheric conditions, and oils.


Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

Time Type Requirement
Full time
Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.