Software Configuration Specialist
4 months ago
ClickPoint Software seeks a software configuration specialist. We are looking for a collaborative, self-directed learner with a penchant for problem-solving and software configuration that shows up to work daily with a positive attitude. This opening is an onsite position; at this time, we are not hiring for a remote position.
We are a growing software as a service and technology company. We are looking for high performers that will exceed expectations in return for a positive environment and above-average compensation. We want proven individuals and aspiring leaders who will impact the company in a positive and transformative way.
At ClickPoint, we also like to collaborate with our customers. We provide exceptional service to make sure our customers are happy. We do not screen client calls; we love hearing from them and helping them. ClickPoint isn’t for everybody. If you hate collaborating, if spending hours with customers annoys you, then we are probably not for you. But if you like to help customers solve complex technical problems, please apply. Candidates must love a challenge, taking on multiple tasks, and a fast-paced environment. Candidates can prove their value quickly by learning existing software solutions, looking at ways to improve processes, and taking action to execute.
Responsibilities Include:
- Configuration of our proprietary software to meet our customer's needs as well as suggesting best practices
- Requires a deep understanding of the technical underpinnings of our software solutions and a high degree of mechanical interest
- Respond to the department’s needs by collecting information, analyzing, and problem-solving for customers.
- Proactively communicate necessary details to cross-functional team members to ensure task completion.
- Shepherd open issues and action items to ensure timely resolution.
- Consult with technology teams to draft functional requirements per contract and client expectations.
- Coordination with the development team on issue resolution and custom project quoting
Technical Expertise
- Ability to work with the software development and quality assurance team to manage the QA process for customer customizations
- Ability to work with the management team to implement best practices
- Ability to quickly learn and navigate through various software solutions
- Experience with Jira or similar task and issue management solution
- Software business requirements documentation
General
- Strong work ethic and a self-starter, able to work effectively in a fast-paced environment
- Ability to make complex decisions quickly and decisively
- Strong customer service skills and working with customers toward goals
Required Skills and Experience
- Leadership position or management experience a plus
- Project management experience a plus
- Excellent interpersonal, written, and oral communication skills
Other Relevant Qualifications
- Customer Service
- Verbal Communication
- Written Communication
- Teamwork and Mentoring
- Relationship Building
- Organizational Awareness
- Problem Solving
- Prioritization
Benefits and Compensation
- Retirement plan with company match
- Excellent health plan
- Great vacation policy
-
Scottsdale, Arizona, United States Exquisite Software Full timeWeb Application Specialist OpportunityExquisite Software is seeking a talented software engineer to design and develop high-quality web applications using ASP.NET.About the JobYou will be working in an Agile environment on a team developing web applications and APIs using Azure.Converting prototypes and designs into user-interfaces.Contributing to the...
-
Data Science Specialist
3 weeks ago
Scottsdale, Arizona, United States Ket Software Full timeWe are seeking a skilled Data Science Specialist to join our team at Ket Software in Scottsdale, AZ. The ideal candidate will have 1+ year of experience in data science and AI/ML engineering.This is a mid-to-senior level position that requires 7+ years of experience in AI/ML technologies and 5+ years of experience in Google Cloud technologies.The salary...
-
Cloud Security Architect
3 weeks ago
Scottsdale, Arizona, United States Axway Software SA Full timeJob SummaryAxway Software SA is seeking a highly skilled Cloud Security Specialist to join our team. As a key member of our Cloud Security team, you will play a critical role in ensuring the security and integrity of our cloud-based services and solutions.Key ResponsibilitiesPerform architectural reviews of cloud solutions to ensure the application of...
-
Senior Network Specialist
4 days ago
Scottsdale, Arizona, United States Early Warning Services, LLC Full timeAbout the JobEarly Warning Services, LLC is seeking a highly skilled Senior Network Specialist to join our team.This role involves designing and maintaining the hardware and software necessary for a hardened computer network. The successful candidate will provide high-level technical analysis with a specialty in Local Area Networks (LANs) or Wide Area...
-
Technical Support Specialist
3 weeks ago
Scottsdale, Arizona, United States Mark-Taylor Residential Full timeAt Mark-Taylor Residential, we are committed to delivering exceptional living experiences for our residents. As a leading multifamily real estate developer and manager, we pride ourselves on being recognized as Ranking Arizona's #1 Multifamily Builder and Manager.We are seeking an experienced Technical Support Specialist to join our IT Team. This role will...
-
Compensation Specialist
3 weeks ago
Scottsdale, Arizona, United States Ultimate Software Full timeJob DescriptionAt Ultimate Kronos Group, we're on the cusp of something special. Our award-winning HR technology is designed to support customers of all sizes, industries, and geographies, propelling us into an even brighter tomorrow.Company OverviewWe have 80,000 customers across 150 countries, making us the largest U.S.-based private software company in...
-
Specialist - Software Engineering
3 weeks ago
Scottsdale, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Specialist - Software Engineering Work Location: Scottsdale, AZ Job Description: PRINCIPAL DUTIES AND RESPONSIBILITIES: •Responsible for the application architecture, work with different teams, engineers and third parties as necessary •Writing code and unit tests, automation, code reviews and testing •Applying design patterns in developing...
-
Specialist - Software Engineering
2 months ago
Scottsdale, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Specialist - Software Engineering Work Location: Scottsdale, AZ Job Description: PRINCIPAL DUTIES AND RESPONSIBILITIES: • Responsible for the application architecture, work with different teams, engineers and third parties as necessary • Writing code and unit tests, automation, code reviews and testing • Applying design patterns in...
-
Senior Services Consultant II
3 weeks ago
Scottsdale, United States Axway Software SA Full timeOverview Senior Services Consultant II with Axway, Inc. (Scottsdale, AZ) Responsible for the effective delivery of quality computer and network software services to Axway’s Enterprise Cloud customers and partners. Responsible for day-to-day operations of the application solution, in partnership with other technical resources throughout Axway, to ensure...
-
Senior Software Quality Assurance Specialist
2 weeks ago
Scottsdale, Arizona, United States TEKsystems Full timeAbout the RoleWe are seeking an experienced Senior Software Quality Assurance Specialist to join our team at TEKsystems. This is a 12-month contract opportunity that offers a competitive salary, with up to 10% travel requirements.Job DescriptionThis role will involve establishing testing deliverables, scope, timeline, and quality standards, as well as...
-
Retail Software Solutions Specialist
5 days ago
Scottsdale, Arizona, United States Blue Yonder Full timeAre you a results-driven sales professional looking for a new challenge? Do you have experience selling cloud and ERP solutions in the retail industry? We are seeking a highly skilled Retail Software Solutions Specialist to join our team at Blue Yonder.Company OverviewBlue Yonder is a leading provider of supply chain management solutions. Our mission is to...
-
Senior Technical Operations Specialist
3 weeks ago
Scottsdale, Arizona, United States Axway Full timeJob DescriptionWe are seeking a skilled Senior Technical Operations Specialist to join our team at Axway, Inc. in Scottsdale, AZ.About the RoleThe successful candidate will be responsible for delivering high-quality computer and network software services to our Enterprise Cloud customers and partners.This includes day-to-day operations of application...
-
IT Network Security Specialist
3 weeks ago
Scottsdale, Arizona, United States Early Warning Services, LLC Full timeJob OverviewWe are seeking a highly skilled IT Network Security Specialist to join our team at Early Warning Services, LLC. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.About the RoleThis position is...
-
Scottsdale, United States United Software Group Full timeHi, Hope you are doing great. Please go through the job description given below and if you are interested do share an updated word copy of your resume and best time to reach you over the phone. Position: SAP SD Production Support Consultant Locations: Scottsdale, AZ Duration: Contract Job Description: Experience: 5 - 7 years (min 2 years of support...
-
ServiceNow Architect
3 weeks ago
Scottsdale, United States Resource Informatics Group Full timeJob Title: ServiceNow Architect Location: Scottsdale, AZ (Remote) Duration: 6+ Months of Contract Mandatory Skills: • Certified ServiceNow Technical Architect (Preference: Certified Implementation Specialist in ITSM, ITAM - Hardware Asset Management, Software Asset Management). • Minimum 5 years of experience in a similar role. • Proven experience in...
-
Technical Support Specialist
3 weeks ago
Scottsdale, Arizona, United States Resource Logistics Full timeJob Description:Resource Logistics is seeking a skilled Desktop Support Engineer to provide technical assistance to our clients. The ideal candidate will have experience with IT infrastructure, hardware, and software support.Key Responsibilities:Provide technical support to users via phone, email, and in-personLog and track issues, and document...
-
Help Desk Support Specialist
5 days ago
Scottsdale, United States CornerStone Technology Talent Services Full timeTier 2 Helpdesk TechnicianLocation: Scottsdale, ArizonaEmployment Type: Full-Time, Onsite (US Citizens and Green Card holders, W2 only)About the Opportunity:CornerStone TTS is seeking an IT Helpdesk Technician II to join our team in Scottsdale, AZ. This role is pivotal in providing technical support for IT systems across our organization, including end-user...
-
Jr. IT Support Specialist
23 hours ago
Scottsdale, United States Nuvei Full timeThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options...
-
Desktop Support Specialist
2 months ago
Scottsdale, United States HCLTech Full timeAs a Desk Side Support Technician there will be opportunities to work with hardware and software to assist the business while ensuring optimum functionality. There will be work with the local and global teams on various assignments and projects. This role allows for a high level of exposure to different cultures, and internal organizations requiring...
-
Desktop Support Specialist
2 months ago
scottsdale, United States HCLTech Full timeAs a Desk Side Support Technician there will be opportunities to work with hardware and software to assist the business while ensuring optimum functionality. There will be work with the local and global teams on various assignments and projects. This role allows for a high level of exposure to different cultures, and internal organizations requiring...