Employee Benefits Coordinator

2 days ago

Gulfport, United States Coastal Family Health Center Full time
Description

Knowledge, Skills, and Abilities
  • Extensive knowledge of employee benefits and applicable laws.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Detail-oriented with strong organizational skills.
  • Ability to operate a personal computer, knowledge and skill in database and spreadsheet programs.
  • Proficient in Microsoft Office and HR software.
  • Ability to carry out assigned projects to completion; ability to communicate effectively verbally and in writing; ability to establish and maintain effective working relationships with employees and vendors.
  • Ability to maintain confidential and sensitive information
  • Ability to work independently and in a team.
  • Ability to travel to all CFHC locations and occasional offsite meetings
  • Ability to work extended hours during peak times, such as open enrollment.
Qualifications/Education Requirements

Bachelor's degree in HR, Business Administration, or related field, but experience and/or other training/certification may be substituted for the education. Minimum of two years of experience in benefits administration. Must have a valid driver's license and reliable transportation. Must provide proof of minimal liability coverage as required by the state and will be required to provide updates when renewed.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. CFHC is committed to working with and providing reasonable accommodation to qualified individuals.

Core Competencies
  • Manage day-to-day operations of employee benefit programs including health, dental, vision, life and disability insurances, retirement plan, flexible spending accounts, and wellness initiatives.
  • Coordinate and manage the annual benefits enrollment process, including employee communications, updating systems and ensuring timely enrollments.
  • Assist employees with benefit inquiries, claims issues, and plan information, providing clear communication regarding plan options and updates.
  • Ensure compliance with federal and state laws (e.g., ACA, COBRA, ERISA, FMLA, HIPAA); prepare and submit required documentation and reports.
  • Act as the primary contact for benefits vendors, resolving issues and ensuring service-level agreements are met.
  • Conduct benefits orientation and explain benefits self-enrollment system.
  • Maintain accurate employee benefits records in the HRIS system and proper deductions are applied in payroll.
  • Support the development and administration of employee wellness initiatives.
  • Develop and distribute benefit communications including plan changes, deadlines, and enrollment information.
  • Assist in evaluating current benefit plans and recommend changes to improve employee satisfaction and cost-effectiveness.
  • Assist with resolving administrative problems with the carrier representatives.
  • Review and verify COBRA notices.
  • Coordinate retirement plan enrollments and changes, assist employee with questions regarding 401(k) or other retirement plans.
  • Provide assistance in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
  • Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
  • Administers the tuition reimbursement program.
  • Performs other duties as requested/required.
  • Upholds, complies with, and enforces the Core Principles and Code of Conduct.

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