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Installed Sales Administrative Assistant

3 months ago

Knoxville, United States Tindell's, Inc. Full time

Tindell's is an industry-leading manufacturer of building products and innovative solutions. For more than 125 years, East Tennessee based Tindell's has developed products and services that enable customers to build the outstanding spaces where people live, work and play. With over 200 Team Members and multiple locations across East Tennessee, today's focus is on bringing new solutions to the builders to make the process of home building as fast, efficient, and effective as possible. Our communities help give our work meaning and the products we manufacture help protect what matters most. In addition to quality products, we make sure they are installed by quality craftsmen and women.

Our employees are the backbone that supports our organization. That is why we hire people for careers, not jobs. We offer benefits that include 100% paid employee only medical insurance, dental, vision, 401k, paid holidays, paid sick days, paid vacation, and weekly pay.

Position Responsibilities:

  • Provides the highest level possible of service and support to assigned salespersons(s).
  • Provides our contractors the highest level possible of customer service.
  • Ensures all stock and special orders are received following company policies.
  • Maintains up to date knowledge of all contractors.
  • Fills in for salesperson(s) as needed.
  • Answers telephone inquiries pleasantly and promptly.
  • Maintains up to date knowledge of the products sold, product usage, product prices and new products on the market.
  • Complies with Company procedures on sales transactions, paperwork, refunds, credit memos, etc.
  • Maintains housekeeping for assigned work area.
  • Promotes team concept.
  • Reports errors to supervisor(s).
  • Writes up sales orders.
  • Meets customers as they walk in the store front.
  • Maintain and create special orders for installed product groups.
  • Receives and checks in inventory.
  • Facilitate service and new order calls.
  • Schedule door builds in alignment with company policy.


PHYSICAL DEMANDS:

Ability to sit or stand for up to four (4) hours at a time.
Strength (lift, carry, push, pull): Maximum lifts 100 lbs.; frequent lift/carry 50 lbs.
Ability to exert 50 lbs. Of force to move objects.

ENVIRONMENTAL AND PHYSICAL WORKING CONDITIONS:
Work inside in controlled temperature.
Work outside in uncontrolled temperatures for indefinite periods of time.

*Tindell's is a drug free work place. Chosen applicant must pass a drug screening.

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