We have other current jobs related to this field that you can find below

  • Front Desk Associate

    1 month ago

    Durango, United States Roberts Resorts Full time

    Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About Roberts Resorts &...

  • Front Desk Associate

    2 months ago

    Durango, United States SBR Management LLC Full time

    Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About...

  • Front Desk Associate

    3 weeks ago

    Durango, United States SBR Management LLC Full time

    Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About...

  • Front Desk Associate

    3 weeks ago

    Durango, United States Roberts Resorts Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk...

  • PM FT Front Desk Agent

    4 months ago

    Durango, United States Hilton Hotels & Resorts Full time

    . Specifically, you would be responsible for performing the following tasks to the highest standards: . Assist Front Office leadership with the checking in and checking out of guests. . Respond to guest inquiries and in a timely, friendly an Front Desk, Agent, Benefits, Hotel

  • Front Desk Agent

    3 months ago

    Durango, United States Holiday Inn Durango Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent

    1 month ago

    Durango, United States Residence Inn Durango Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent

    2 weeks ago

    Durango, Colorado, United States DoubleTree by Hilton Hotel Durango Full time

    Come join the:# Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to Best Companies to Work A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service. AM availability is required, including weekends, early mornings and holidays. A...

  • Front Desk Administration-LaPlata Integrated Healthcare

    3 months ago

    Durango, United States Axis Health System Full time

    **Front Desk Administration-LaPlata Integrated Healthcare** D1111--Support Durango, Colorado Minimum Experience **Entry-level** Compensation **$16.00 - $17.96 per hour based on experience, education, certification and locale** *Front Desk Administration -Full Time-LaPlata Integrated Healthcare - Durango, CO* *Axis Health System is a private, nonprofit...

  • PM Front Desk Agent

    1 month ago

    Durango, United States DoubleTree by Hilton Hotel Durango Full time

    DescriptionCome join the:# Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®!A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service.  This is a PM shift and availability must include weekends...

  • Front Desk Agent

    4 weeks ago

    Durango, United States DoubleTree by Hilton Hotel Durango Full time

    DescriptionCome join the:# Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®!A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service.  AM availability is required, including weekends, early...

  • PT AM Front Desk Agent

    4 weeks ago

    Durango, United States Hilton Full time

    Come join the: # Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®! A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service. AM availability is required, including weekends, early mornings and...

  • FT PM Front Desk Agent

    4 weeks ago

    Durango, United States Hilton Full time

    Come join the: # Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®! A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service. This is a PM shift and availability must include weekends and...

  • Head Cashier and Reception Coordinator

    6 days ago

    Durango, Colorado, United States City of Durango Full time

    Salary: $16.50 Hourly Location: Durango, CO Job Type: Part-Time Department: Parks & Recreation Division: Gymnastics Schedule Details: Flexible hours based on gymnastics programming Position Overview: As the Lead Cashier and Reception Coordinator, you will oversee the front desk operations at a municipal recreation facility. This role involves leading the...

  • Lead Customer Service Associate

    9 hours ago

    Durango, Colorado, United States City of Durango Full time

    Salary: $16.50 Hourly Location: Durango, CO Job Type: Part-Time Department: Parks & Recreation Division: Gymnastics Schedule Details: Flexible hours based on gymnastics programming Position Overview: As the Lead Cashier and Receptionist for a municipal recreation facility, you will oversee the front desk operations, ensuring efficient service delivery while...

  • Shuttle Driver

    4 days ago

    Durango, United States Holiday Inn Express Durango Full time

    Pay Range: $16 to $17 per hour $750 Hiring Bonus Full Time or Part Time Hours Available Holiday Pay Earn PTO Immediate Hotel Employee Discount at other IHG Hotels Supplemental Insurance after 90 days available. Job Purpose: To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property. Job...

  • Shuttle Driver

    1 month ago

    Durango, United States Holiday Inn Express Durango Full time

    Job DescriptionJob DescriptionPay Range:  $16 to $17 per hour$750 Hiring BonusFull Time or Part Time Hours AvailableHoliday PayEarn PTOImmediate Hotel Employee Discount at other IHG HotelsSupplemental Insurance after 90 days available. Job Purpose:  To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and...

  • AM Guest Services Representative

    11 hours ago

    Durango, Colorado, United States Doubletree By Hilton Full time

    Join Our Team: # Recognized as a Top Workplace Globally #2 Best Company in the United States & #1 Best Company for Women according to Best Companies to Work As a Front Desk Associate, you will play a vital role in welcoming guests and ensuring their stay is exceptional. Availability during morning hours, including weekends and holidays, is essential. A clean...

  • Medical Assistant Clinical Team Coordinator

    2 months ago

    Durango, Colorado, United States MEDSTAR HEALTH Full time

    General Summary of PositionMedStar Health is looking for a Clinical Team Coord to join our team at MedStar Health Urgent Care The ideal candidate will be a certified Medical Assistant with excellent customer service/patient interaction skills to include service recovery; computers and electronic medical record (EMR) skills and ability to function in a...

  • Retail Department Coordinator

    5 days ago

    Durango, United States TJ Maxx Full time

    Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it....

Front Desk Supervisor

2 months ago

Durango, United States Mountain Capital Partners Full time
Job Details

Job Location
Purgatory Resort - DURANGO, CO

Position Type
Full Time

Salary Range
$18.00 - $22.00 Hourly

Description

Front Desk Supervisor (Full Time, Year Round)

General Purpose:
Assist in the management and supervision of all aspects of Lodging Services and Rental Program relationships to ensure excellence in lodging product and service, consistent growth and improvement, quality performance and increasing profitability of the lodging business at the resort. Must be flexible in scheduling and be able to work weekends and holidays. Must be able to develop, lead and train all front desk agents. This is a full time, year round, fully benefitted role including health, dental, and vision insurance as well as 401K options and season passes for you and your family.

Essential Duties/Responsibilities:
  • Provide leadership and supervision of the front desk team for the designated properties including managing daily operations, managing the interviewing, hiring, scheduling, training, mentoring, performance appraisals, promotions, transfers, salary increases, disciplinary actions, and terminations of all front desk staff for the designated properties.
  • Assist manage the budget and business plan for the designated properties within the Lodging division consistent with and in furtherance of the overall business goal for the resort.
  • Resolve guest concerns/problems promptly and to the satisfaction of the guest while protecting the resort's interest and minimizing risk.
  • Work with the Lodging Manager, as necessary, to prepare capital and operating budgets for designated properties. Assist with the development and implementation of cost control systems and monitor performance versus budget.
  • Provide leadership in the areas of revenue, yield management, guest service, and employee morale.
  • Assist the sales and marketing team with weekly activity calendars, programs, brochures, packages, direct mail pieces, etc. to ensure the designated lodging properties meet or exceed their respective revenue, occupancy and RevPar goals. Implement yield management systems and procedures to maximize profitability and margin.
  • Serve as liaison between Purgatory and the rental program participants and lodging property tenants. Maintain open lines of communication with residents, tenants and guests through newsletters, briefings and correspondence.
  • Recruit new residents to Purgatory's rental program and encourage all resident/owners to participate in some capacity.
  • Provide regular status reports
  • Administer processes, procedures, handbooks, priorities, schedules, systems, quality controls, and accountability mechanisms.
  • Provide training and education of Front Desk and Housekeeping staff to meet lodging service standards at all designated properties.
  • Ensure that all subordinates are adhering to policies and procedures.
  • Solve inventory problems as they arise including room moves and guest relocations.
  • Assist management in daily duties and be able to work without management presence for extended periods of time.
  • Assist and stand in for Night Audit or Front Desk positions, as necessary.
  • Duties as assigned
Other Responsibilities:
  • Actively participate on Purgatory's Director/Manager team.
  • Actively participate in local and regional hospitality industry and community organizations.
Qualifications

Knowledge, Skills & Abilities:
  • Solid knowledge of and capability in employee management, property management of condominium and residential properties, financial management, housekeeping management, staff scheduling and labor productivity, and customer service.
  • Excellent customer and employee relations and interpersonal skills, budgeting knowledge, and labor/expense skills.
  • Knowledge of Property Management system a plus. Alertness, analytical ability, persuasiveness, auditory, tactile and visual discrimination, memory, creativity, precision, problem-solving, reasoning, judgment, initiative, imagination, patience, concentration are necessary.
  • Excellent communication skills are required. Solid knowledge of Google Documents.
  • Ability to create work/shift schedules and be competent in all types of folio adjustments.
Education and Experience:
  • High school diploma or GED required.
  • 3 to 5 years in a leadership or supervisor role in a hotel, property management, and housekeeping is preferred.
Working Environment/Physical Activities:
  • 10% of the work day is spent outdoors moving between areas; 90% of the work day is spent in a normal office environment.
  • 50% of the work day is spent sitting; 10% walking and 40% standing.
  • There is a need for frequent engagement in normal conversation and frequent use of near and far acuity, depth perception, color, and field of vision.