Front Desk Agent

1 month ago

Durango, United States Residence Inn Durango Full time

InnVentures Overview:

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location:

Residence Inn Durango, CO

Overview:

Apply your outgoing personality and ability to connect with others to create memorable guest experiences As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance.
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more
  • Get paid daily
Responsibilities:
  • Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
  • Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
  • Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay.
  • Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.


Qualifications:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. Salary Range: $16.00 to $16.50 per hour

  • PM FT Front Desk Agent

    4 months ago

    Durango, United States Hilton Hotels & Resorts Full time

    . Specifically, you would be responsible for performing the following tasks to the highest standards: . Assist Front Office leadership with the checking in and checking out of guests. . Respond to guest inquiries and in a timely, friendly an Front Desk, Agent, Benefits, Hotel

  • Front Desk Agent

    3 months ago

    Durango, United States Holiday Inn Durango Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent

    2 weeks ago

    Durango, Colorado, United States DoubleTree by Hilton Hotel Durango Full time

    Come join the:# Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to Best Companies to Work A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service. AM availability is required, including weekends, early mornings and holidays. A...

  • PM Front Desk Agent

    1 month ago

    Durango, United States DoubleTree by Hilton Hotel Durango Full time

    DescriptionCome join the:# Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®!A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service.  This is a PM shift and availability must include weekends...

  • Front Desk Agent

    4 weeks ago

    Durango, United States DoubleTree by Hilton Hotel Durango Full time

    DescriptionCome join the:# Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®!A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service.  AM availability is required, including weekends, early...

  • PT AM Front Desk Agent

    4 weeks ago

    Durango, United States Hilton Full time

    Come join the: # Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®! A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service. AM availability is required, including weekends, early mornings and...

  • FT PM Front Desk Agent

    4 weeks ago

    Durango, United States Hilton Full time

    Come join the: # Best Workplace in the World#2 Best Company in the US  Best Company for Womenaccording to 2023 100 Best Companies to Work ®! A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service. This is a PM shift and availability must include weekends and...

  • Front Desk Associate

    1 month ago

    Durango, United States Roberts Resorts Full time

    Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About Roberts Resorts &...

  • Front Desk Associate

    2 months ago

    Durango, United States SBR Management LLC Full time

    Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About...

  • Front Desk Associate

    3 weeks ago

    Durango, United States SBR Management LLC Full time

    Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About...

  • Front Desk Associate

    3 weeks ago

    Durango, United States Roberts Resorts Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk...

  • Front Desk Administration-LaPlata Integrated Healthcare

    3 months ago

    Durango, United States Axis Health System Full time

    **Front Desk Administration-LaPlata Integrated Healthcare** D1111--Support Durango, Colorado Minimum Experience **Entry-level** Compensation **$16.00 - $17.96 per hour based on experience, education, certification and locale** *Front Desk Administration -Full Time-LaPlata Integrated Healthcare - Durango, CO* *Axis Health System is a private, nonprofit...

  • Customer Service Agent, Cross Functional

    2 months ago

    Durango, United States Piedmont Airlines Full time

    We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Customer Service Agent, Cross Functional

    3 weeks ago

    Durango, United States Piedmont Airlines, Inc Full time

    We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...

  • Head Cashier and Reception Coordinator

    6 days ago

    Durango, Colorado, United States City of Durango Full time

    Salary: $16.50 Hourly Location: Durango, CO Job Type: Part-Time Department: Parks & Recreation Division: Gymnastics Schedule Details: Flexible hours based on gymnastics programming Position Overview: As the Lead Cashier and Reception Coordinator, you will oversee the front desk operations at a municipal recreation facility. This role involves leading the...

  • Lead Customer Service Associate

    9 hours ago

    Durango, Colorado, United States City of Durango Full time

    Salary: $16.50 Hourly Location: Durango, CO Job Type: Part-Time Department: Parks & Recreation Division: Gymnastics Schedule Details: Flexible hours based on gymnastics programming Position Overview: As the Lead Cashier and Receptionist for a municipal recreation facility, you will oversee the front desk operations, ensuring efficient service delivery while...

  • Shuttle Driver

    4 days ago

    Durango, United States Holiday Inn Express Durango Full time

    Pay Range: $16 to $17 per hour $750 Hiring Bonus Full Time or Part Time Hours Available Holiday Pay Earn PTO Immediate Hotel Employee Discount at other IHG Hotels Supplemental Insurance after 90 days available. Job Purpose: To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property. Job...

  • Shuttle Driver

    1 month ago

    Durango, United States Holiday Inn Express Durango Full time

    Job DescriptionJob DescriptionPay Range:  $16 to $17 per hour$750 Hiring BonusFull Time or Part Time Hours AvailableHoliday PayEarn PTOImmediate Hotel Employee Discount at other IHG HotelsSupplemental Insurance after 90 days available. Job Purpose:  To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and...

  • Aviation Customer Support Specialist

    5 days ago

    Durango, Colorado, United States Piedmont Airlines Full time

    About Us: At Piedmont Airlines, we are dedicated to providing exceptional service to our customers and airline partners. We are currently looking for a committed and dependable individual to fill the role of Customer Service Agent within our Ground Handling Department. Position Overview: The primary function of this role involves assisting passengers during...

  • AM Guest Services Representative

    11 hours ago

    Durango, Colorado, United States Doubletree By Hilton Full time

    Join Our Team: # Recognized as a Top Workplace Globally #2 Best Company in the United States & #1 Best Company for Women according to Best Companies to Work As a Front Desk Associate, you will play a vital role in welcoming guests and ensuring their stay is exceptional. Availability during morning hours, including weekends and holidays, is essential. A clean...