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Computer Operations Specialist

2 months ago

Wichita, United States Emprise Bank Full time

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking a Computer Operations Specialist to join our team in Wichita, KS. This role is an integral part of our technology team and will be responsible for ensuring that our computer systems are effective and efficient at all times.

A successful candidate will have:

  • Exemplary customer service experience
  • Critical and analytical thinking skills
  • Confident and articulate written and verbal communications skills
  • Initiative and strong work ethic
  • Technical problem resolution skills
  • Strong attention to detail
  • The ability to treat highly confidential information with utmost urgency
  • An understanding of and commitment to our values
  • Attitude and aptitude to engage in continuous development

Essential functions of the role:

  • Identify and correct file and system errors
  • Perform data processing operations according to a business production schedule
  • Perform backup procedures to reduce the risk of data loss
  • Collaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problems
  • Maintain and manage processing logs and run procedure manuals
  • Troubleshoot problems for users
  • Notify Programmers, Systems and Business Analysts personnel of system malfunctions
  • Monitor jobs controlled by an automated scheduling system to include building and editing jobs from the scheduler
  • Monitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex: batch processing errors)
  • Manually submit batch processing jobs
  • Run application performance management scans
  • Process phone requests
  • Provide support during business continuity exercises
  • Responsible for all system and network availability

Other duties as assigned within the scope and responsibility of the job

Requirements

  • College Degree
  • Or level of education that, together with industry experience, enables the applicant to meet the job requirements
  • 2-3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards required 

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.