Account Associate

2 weeks ago

Hoffman Estates, United States Vistex Full time

The Account Associate I is responsible for delivering a high standard of customer service and administrative support to Client programs and projects as assigned. The Account Associate I executes their assigned day-to-day tasks in accordance with our in-house service model (P.E.R.F.E.C.T). The position involves daily interaction with our Client's global partner base and colleagues, mainly via written communication but also by telephone as necessary. Any client interactions would be supported by a more senior colleague. The Role demands a passion for providing excellent customer support and solving problems, along with an eye for detail and accuracy. This position involves minimal Client contact and supervision is required.

Responsibilities:

  • Delivers customer service via email or telephone, audits claims, executes payment processing and report generation using in house applications, portals and other programs to answer end-user and client questions, trouble-shooting problems as they arise in a friendly, thorough and professional manner to ensure customer satisfaction and in adherence with agreed service levels
  • Delivers customer service excellence in line with our in-house Customer Service model - P.E.R.F.E.C.T
  • Coordinates and participates in problem-solving and researching of issues related to assigned programs or projects, as needed. Escalating as appropriate to Line Manager
  • Proactively prioritizes tasks and solves day-to-day problems, seeking guidance from a colleague or Senior Member of staff as needed
  • Provides clear, concise and professional communication internally and to Clients/partners
  • Assists with the development of operational processes and documentation, proactively making suggestions for process improvements where appropriate
  • Keeps Senior staff updated on an as needed or as requested basis escalating issues as appropriate in a timely manner
  • From time to time undertake testing of channelConduit/assigned applications to ensure all programs and projects meet client requirements and usability specifications providing feedback as necessary
  • Identifies and escalates bugs/issues observed within the Product suite and suggests ideas for improvement using appropriate tools and resources e.g. TFS/Product Specialists
  • Provides information as requested to contribute to reports, presentations, and other client materials, as requested
  • Attend and complete all required annual reading and training courses e.g. Security Awareness, HR courses etc.
  • Performs other duties as assigned by a Senior staff member.


The compensation for this position is $16 - $18 per hour. Base pay will vary depending on factors, including but not limited to, a candidate’s location, job-related knowledge, skills and work experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Vistex provides highly competitive benefits including comprehensive healthcare plan, 401(k) and paid time off, including paid volunteerism days

About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™

  • Senior Tax Associate

    2 weeks ago

    Hoffman Estates, United States GATESOURCE HR Full time

    Job DescriptionJob DescriptionRole DescriptionLooking for a Senior Tax Associate / Manager located in Hoffman Estates, IL. As a Tax Senior Associate / Manager you will be responsible for managing and reviewing tax engagements, conducting tax research and planning, overseeing the preparation of tax returns, providing strategic tax advice to clients, and...

  • Senior Tax Associate

    2 weeks ago

    Hoffman Estates, United States GATESOURCE HR Full time

    Job DescriptionJob DescriptionRole DescriptionLooking for a Senior Tax Associate / Manager located in Hoffman Estates, IL. As a Tax Senior Associate / Manager at McCullough Rossi, you will be responsible for managing and reviewing tax engagements, conducting tax research and planning, overseeing the preparation of tax returns, providing strategic tax advice...

  • Manager, Accounting

    2 weeks ago

    Hoffman Estates, United States Heritage-Crystal Clean LLC Full time

    Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Manager, Accounting

    3 days ago

    Hoffman Estates, United States Crystal Clean Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Manager, Accounting

    2 weeks ago

    Hoffman Estates, Illinois, United States Heritage-Crystal Clean Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Manager, Accounting

    4 days ago

    Hoffman Estates, United States Heritage-Crystal Clean, Inc. Full time

    Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Manager, Accounting

    2 weeks ago

    Hoffman Estates, United States Crystal Clean, LLC Full time

    Job DescriptionJob DescriptionCrystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for...

  • Manager, Accounting

    2 weeks ago

    Hoffman Estates, United States Heritage-Crystal Clean Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Manager, Accounting

    2 days ago

    Hoffman Estates, United States Crystal Clean, LLC Full time

    Job DescriptionJob DescriptionCrystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for...

  • Finance Accounting Assistant

    7 days ago

    Hoffman Estates, Illinois, United States The Salvation Army USA Central Territory Full time

    The Finance Accounting Assistant is the primary individual responsible for entering check requests and vouchers. Also responsible for assisting the General/Operating/Trust Accountant with accurate and timely maintenance and processing of accounts, certain bank reconciliations, journal entries, or other duties as required. Essential Functions: Process...

  • Accounts Payable Specialist

    6 days ago

    Hoffman Estates, Illinois, United States The Salvation Army USA Central Territory Full time

    The Accounts Payable Specialist is the primary individual responsible for entering check requests and vouchers. Also responsible for assisting the General/Operating/Trust Accountant with accurate and timely maintenance and processing of accounts, certain bank reconciliations, journal entries, or other duties as required. Essential Functions: Process accounts...

  • Accounts Payable Specialist

    6 days ago

    Hoffman Estates, United States The Salvation Army USA Central Territory Full time

    The Accounts Payable Specialist is the primary individual responsible for entering check requests and vouchers. Also responsible for assisting the General/Operating/Trust Accountant with accurate and timely maintenance and processing of accounts, certain bank reconciliations, journal entries, or other duties as required. Essential Functions: Process...

  • Warehouse Associate

    2 days ago

    Hoffman Estates, United States Level 10 Full time

    Warehouse Associate Hoffman Estates, IL Description As an award-winning Companies That Care organization for our commitment to social responsibility, Level 10 focuses on its most valuable assets...our employees. Our idea is simple: to create solutions that allow an easy & enjoyable work life for both our internal & external customers. Thats why we ranked 8%...

  • Warehouse Associate

    7 days ago

    Hoffman Estates, United States Level 10 Full time

    As an award-winning "Companies That Care" organization for our commitment to social responsibility, Level 10 focuses on its most valuable assets...our employees. Our idea is simple: to create solutions that allow an easy & enjoyable work life for both our internal & external customers. That's why we ranked 8% over the National norm in employee satisfaction &...

  • Account Manager

    5 days ago

    Hoffman Estates, United States Kevin Navarro - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)Opportunity for advancementTraining & developmentVision insuranceROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Kevin Navarro - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a...

  • Mechatronics Field Engineer

    7 days ago

    Hoffman Estates, United States FANUC America Corporation Full time

    FANUC America Corporation provides the most complete range of industry-leading CNC systems, robotics, motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable, and profitable. FANUC America is currently searching for an Associate Mechatronics...

  • Patient Attendant

    3 days ago

    Hoffman Estates, United States AMITA Health Full time

    **Patient Attendant - PRN - Evening** CAROUSEL_PARAGRAPH * Hoffman Estates, Illinois * Nursing Support * 151718 ** Share Job** ** Job Description** **We Are Hiring** We are looking for a dedicated and knowledgeable Patient Attendant to join our Float team and work PRN, Rotating, 7:00am -3:30pm, Monday - Friday and every other weekend. Must have...

  • Human Resources Coordinator

    4 days ago

    Hoffman Estates, United States Crystal-Clean Full time

    **Purpose**:The Human Resources Coordinator performs diversified clerical and administrative duties to support the employee life cycle such as onboarding, employee changes, termination, HRIS accuracy of information and reporting, and compliance with all state and federal laws. The Human Resources Coordinator will work in conjunction with other department and...

  • Business Development Manager for Avionics

    6 days ago

    Hoffman Estates, United States NXP Semiconductors N.V. Full time

    About the Role:The Solutions Business Development Manager for the Avionics vertical will lead the Solutions Business Development team at NXP Semiconductors. This team, composed of highly skilled technical resources adept in customer interaction, is primarily responsible for identifying industry pain points and transforming them into solution requests. The...

  • Medical Assistant

    2 weeks ago

    Hoffman Estates, United States Fertility Centers of Illinois Full time

    Job DescriptionJob DescriptionBe a part of a team dedicated to helping people build families!Fertility Centers of Illinois is one of the nation’s leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years.FCI is now part of US Fertility! US Fertility is the largest...