Current jobs related to Cyara/Tester/Quality Analyst - Plymouth - Saxon Global
-
Software Quality Analyst
1 month ago
Plymouth, United States Daikin Applied Full timeMake your mark at the world's largest HVAC company. Daikin is looking for a Software Quality Analyst III to join our team! The SQA III will create and carry out software test plans to ensure associated implementation is performing as prescribed by the work item. Under limited supervision, you will ensure that no other implementation was adversely impacted by...
-
Software Quality Analyst
1 month ago
Plymouth, United States Daikin Full timeJob Description Make your mark at the world's largest HVAC company. Daikin is looking for a Software Quality Analyst III to join our team! The SQA III will create and carry out software test plans to ensure associated implementation is performing as prescribed by the work item. Under limited supervision, you will ensure that no other implementation was...
-
Plymouth, United States Rivian Full timeAbout RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate...
-
Plymouth, United States Rivian Full timeAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and...
-
ERP Systems Analyst
2 months ago
Plymouth, United States Sartori Company Full timeSUMMARYThe ERP Systems Analyst will be responsible for providing technology support to improve business process workflow efficiencies, application solutions and increase end-users knowledge of business system applications. This position will work closely with Sartori Company business resources, business analysts and programmers to deliver quality Business...
-
ERP Systems Analyst
2 months ago
Plymouth, United States Sartori Company Full timeSUMMARYThe ERP Systems Analyst will be responsible for providing technology support to improve business process workflow efficiencies, application solutions and increase end-users knowledge of business system applications. This position will work closely with Sartori Company business resources, business analysts and programmers to deliver quality Business...
-
Sales Operations Analyst
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Braeburn Full time{"h1": "Sales Operations Analyst", "h2": "Job Summary", "p": "We are seeking a highly motivated and detail-oriented Sales Operations Analyst to join our team at Braeburn. As a Sales Operations Analyst, you will be responsible for providing day-to-day support to our Sales Operations team, including managing customer master change requests, ensuring data...
-
Senior Financial Analyst
1 week ago
Plymouth, Michigan, United States Bosch Group Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Senior Financial Analyst to join our team at Bosch Mobility Aftermarket. As a key member of our finance team, you will be responsible for analyzing and interpreting financial data, supporting and acting as primary Financial Analyst for the Business Unit "Windshield Wipers" (WS) in the Mobility...
-
Sales Support Analyst, Image Guided Therapy
3 days ago
Plymouth, Minnesota, United States Philips North America Full timeJob Title: Sales Support Analyst, Image Guided TherapyJob Description:We are seeking a highly motivated and organized Sales Support Analyst to join our Image Guided Therapy team. As a Sales Support Analyst, you will provide administrative support to our winning cardiovascular sales team, working on meaningful projects and collaborating with internal and...
-
Epic Systems Analyst
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems, Inc. Full timeJob SummaryWe are seeking a highly skilled Epic Systems Analyst to join our team at Apex Systems, Inc. As an Epic Systems Analyst, you will be responsible for analyzing and improving healthcare systems, ensuring seamless data management and efficient workflows.Key ResponsibilitiesAnalyze data to identify trends and areas for improvement in healthcare...
-
Sales Operations Analyst
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Braeburn Full timeJob Title: Sales Operations AnalystAt Braeburn, we are committed to delivering innovative solutions for people living with opioid use disorder. We are seeking a highly motivated and detail-oriented Sales Operations Analyst to join our team.Job Summary:The Sales Operations Analyst will be responsible for providing day-to-day support to the Sales Operations...
-
Network Development Analyst
1 month ago
Plymouth, United States Fulcrum Health, Inc. Full timeORGANIZATIONFulcrum Health, Inc. is a nonprofit, physical medicine benefit management organization that has delivered quality care through its network of over 4,800 credentialed physical medicine service providers for over 40 years. Our product offerings include acupuncture, chiropractic, massage therapy, physical, speech and occupational therapy services,...
-
Network Development Analyst
1 month ago
Plymouth, United States Fulcrum Health, Inc. Full timeORGANIZATIONFulcrum Health, Inc. is a nonprofit, physical medicine benefit management organization that has delivered quality care through its network of over 4,800 credentialed physical medicine service providers for over 40 years. Our product offerings include acupuncture, chiropractic, massage therapy, physical, speech and occupational therapy services,...
-
Help Desk Analyst
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Apex Systems. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users for hardware, software, and systems via phone.Key Responsibilities:Investigate and resolve computer software and hardware problems of users.Provide...
-
Help Desk Analyst
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team at Apex Systems. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users via phone, email, or in-person.Key Responsibilities:Provide technical support and assistance to end-users via phone, email, or...
-
Quality Assurance Specialist
1 week ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeJob Title: Quality TechnicianJob Summary:Apex Systems is seeking a Quality Technician for a contract position in the Food & Beverage industry in the Malvern, PA area.Responsibilities:Assist with inventory management and ensure accurate tracking of stock levelsFile and maintain paperwork related to quality controlOrganize and prepare samples for quality...
-
Epic Systems Analyst
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeJob OverviewWe are seeking a skilled Epic Systems Analyst to join our team at Apex Systems. As an Epic Systems Analyst, you will be responsible for designing, developing, implementing, maintaining, and troubleshooting Epic systems.Key ResponsibilitiesDesign and develop Epic systems to meet the needs of our healthcare clients.Monitor and evaluate systems to...
-
BPCS Business Analyst
4 weeks ago
Plymouth, United States Trelleborg Sealing Solutions (TSS) Full timeTrelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their...
-
NPI Technical Support Analyst III
3 weeks ago
Plymouth, United States Daikin Applied Full timeMake your mark at the world's largest HVAC company Daikin Applied is seeking a talented and eager NPI Technical Support Analyst II who will be responsible for supporting all New Product Introduction (NPI) initiatives. This role has involvement throughout the NPI process and participation in status/review meetings, site visits, product investigation and...
-
Finance Analyst
2 months ago
Plymouth Meeting, United States RX2 Solutions Full timeTITLE: Finance AnalystTYPE: ContractLOCATION: Plymouth Meeting, PAONSITE/REMOTE/HYBRID: Remote, maybe 1 visit onsite per QSTART DATE: September 2024SHIFT: 1st ShiftWe are currently seeking a motivated individual to join our team as an Entry-Level Analyst in the Budget & Analysis/Corporate Portfolio Management DepartmentThis role is vital for the smooth...
Cyara/Tester/Quality Analyst
4 months ago
Senior Quality Analyst
IDEAL BACKGROUND: Healthcare with Genesys Contact center technology.
TOP REQUIREMENTS: Cyara, Extensive testing background contact center applications and performance testing tools (Jmeter and HP Performance Center).
*** What experience will set candidates apart from one another? - Cyara, Extensive testing background contact center application.
This role will be responsible for development, maintenance and execution of automation scripts for Contact Center applications. Automation engineer will be responsible for all phases of functional and automation testing. This person should be able to manage multiple projects simultaneously and coordinates with other teams to ensure deadlines are meet and application quality and performance meets standards before production implementation.
Primary Responsibilities:
• Effectively plan, define test Strategy/Test Cases, provide QA estimates, and provide test management and Test Reporting throughout the Testing cycle
• Create test cases, perform manual/automated testing and log detailed defects in Rally
• Collaborates with project teams to understand project architecture and business requirements to devise an automation test strategy and test plans
• Work closely with product owners and scrum masters to determine acceptance criteria for testing
• Should be able to understand the technical details of the product and assist development team in trouble shooting issues
• Should be able to analyze quality of the product before rolling to customers by analyzing and validating defect leakages
• Communicating with QA Lead, Dev Lead and Technical Managers on the activities about the project work through e-mail, written and verbal
• Experience in developing Manual and automation test strategies with CYARA
• Design and develop scalable, flexible, and cross-platform automation test frameworks.
• Be responsible for ongoing continuous improvement to build testing efficiency and effectiveness through the use of innovative QA practices and automation tools and close collaboration with development and business
Required Qualifications:
• Proven track record with a minimum of 7 years software/computer engineering experience
• Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI and Agent Desktop and call routing)
• 5+ working knowledge building out automation frameworks with in Enterprise SQA, deep knowledge of automation best practices.
• 5+ years proven experience transforming manual testing teams to high efficiency, Automation centric SQA teams.
• Experience with Performance testing using Jmeter (Nice to have)
• Experience in testing Genesys call routing, CTI custom softphone applications; IVRs validation is a plus
• Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components
• Experience using Agile Central, Selenium, and Cyara for automated testing.
• Experience with tools like JMeter, New-Relic, Performance Center and programming on JAVA.
• Excellent communication and presentation skills.
Preferred Qualifications:
• A Bachelor of Science Degree in Computer Science, Engineering.
• Experience with SaaS products, Agile/Scrum, Devops
• Experience with Rest APIs
• Excellent problem solving and analytical thinking abilities.
• Experience with relational databases such as Oracle and MS SQL Serer
• Proficiency in MS Office (Visio, Word, Excel, Outlook, PowerPoint, Access)
• Previous experience with onsite and remote/offshore team members
What does the team structure look like - how many members and what is the break-down of the teams skill sets (ex: 1 PM, 4 Developers, etc.)?
1 Scrum Master, 7 Developers, 3 QA
Required Skills : 1. Cyara, 2. Extensive testing background contact center application. 3. Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI and Agent Desktop and call routing
Basic Qualification :
Additional Skills :
Background Check :Yes
Drug Screen :Yes
Notes :Remote, but must be able to report to UHG facility - Plymouth, MN, Hartford, CT, Basking Ridge, NJ
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :Yes
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set :Yes
Type of project :Development/Engineering
Master Job Title :Architect: Apps (Other)
Branch Code :Minneapolis
