Technical Support Consultant

3 weeks ago

Belgrade, United States Motion Recruitment Full time

Our client is looking for a technical Support Consultant for a 6-month contract in Rancho Belgrade, MT 59714 .
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 6 months

Required Skills & Experience

  • Bachelor's Degree in Information Systems or related degree; or equivalent combination of education, training certifications, and experience.
  • 5+ Years of Experience
  • Extensive experience with Mac (80%) and Windows (20%) client operating systems and troubleshooting problems with Mac and Windows related software, including:
  • Microsoft 365
  • Active Directory Users and Groups
  • Azure AD
  • JAMF
  • Intune
  • Experience with Endpoint Security software including:
    • Configuration/deployment management tools such as JAMF, Intune, etc..
    • Endpoint Detection & Response Tools such as Sentinel One and Microsoft Security
    • Group Policy
    • Email security
  • Solid understanding of network connectivity. Wireless and wired.
  • Automation and central deployment experience
  • The ideal candidate will have a primary understanding of designing, deploying and troubleshooting client endpoints.
  • Strong analytical and deep-dive problem solving skills across multiple disciplines. (HW, OS, Network, etc.)
  • The ability to prioritize and field service requests and incidents, via ticket, phone and occasional ad-hoc walk-ups individually and assisting team members.
  • Understand ITIL Concepts (certification is a plus)
  • IT Service Management tooling (ServiceNow, FreshService, etc..)
  • Management and deployment experience of 3rd party software platforms and solutions
  • Vendor management experience
  • Well organized with strong asset and license capacity planning experience
  • Ability to deploy and support misc. office equipment (printers, projectors, video conf.).
  • Experience with physical security management solutions
  • Excellent interpersonal skills
  • Flexibility to support after-hours escalation & support
  • Familiarity with aviation and Part 139 airports a plus
What You Will Be Doing
  • Demonstrate strong knowledge and developing expertise in end user technologies.
  • Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
  • Strong orientation to customer service and delighting customers
  • Successfully executes all assignments timely and within acceptable quality levels
  • Works collaboratively with team members when issues present themselves; does not settle for not knowing the outcome or resolution steps for important issues
  • Effective communicator and problem solver - documents process and trains team members with ease
  • Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiosity and drives to learn more and self-develop himself/herself
  • Perform all job functions consistent with our client's policies and procedures
  • Assist with IT infrastructure improvements for client's. Interact as needed with the IT service provider and our client's stakeholders.
  • Provides timely technical assistance to client's staff concerning the use of computer hardware and software, including office applications, operating systems, printing and hardware installation.
  • Configure workstations and user accounts, including phone, Ethernet, computer, docking station. Provide equipment and services orientation to new employees.
  • Facilitate help desk ticket resolution between employees and IT service provider and serve as escalation point to employees with unresolved open tickets
  • Maintain equipment and software inventory. Coordinate the purchase of new workstation, software and license renewals.
  • Perform other task and duties as required.
  • Assist with program account creation, account setup and account access.


You will receive the following benefits:
  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan


Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kenny Edgerton

Specialization:

  • Technical Support Consultant

    2 months ago

    Belgrade, United States Motion Recruitment Full time

    Our client is looking for a technical Support Consultant for a 6-month contract in Rancho Belgrade, MT 59714 .Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for...

  • Technical Support Consultant

    4 weeks ago

    Belgrade, United States Motion Recruitment Partners, LLC Full time

    Our client is looking for a technical Support Consultant for a 6-month contract in Rancho Belgrade, MT 59714 . Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace...

  • Technical Support Consultant

    3 weeks ago

    Belgrade, United States Motion Recruitment Partners LLC Full time

    Technical Support Consultant Belgrade, MT Onsite Contract $37.46/hr - $42.81/hr Our client is looking for a technical Support Consultant for a 6-month contract in Rancho Belgrade, MT 59714 . Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides...

  • Technical Support Specialist

    2 weeks ago

    Belgrade, Maine, United States Motion Recruitment Full time

    Technical Support ConsultantWe are seeking a highly skilled Technical Support Consultant to join our team. As a Technical Support Consultant, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and implementing solutions.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Technical Support Specialist

    1 month ago

    Belgrade, Maine, United States Motion Recruitment Full time

    Technical Support ConsultantWe are seeking a highly skilled Technical Support Consultant to join our team. As a Technical Support Consultant, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and implementing solutions.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Technical Support Specialist

    4 weeks ago

    Belgrade, Maine, United States Motion Recruitment Partners LLC Full time

    Technical Support ConsultantWe are seeking a highly skilled Technical Support Consultant to join our team. As a Technical Support Consultant, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and implementing solutions.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Technical Support Specialist

    1 month ago

    Belgrade, United States Motion Recruitment Full time

    Position: Technical Support ConsultantLocation: Belgrade MT 59714Term: 6 months Contract to hireRequired Skills & ExperienceBachelor's Degree in Information Systems or related degree; or equivalent combination of education, training certifications, and experience.5+ Years of ExperienceExtensive experience with Mac (80%) and Windows (20%) client operating...

  • Technical Support Specialist

    2 months ago

    Belgrade, United States Motion Recruitment Full time

    Position: Technical Support ConsultantLocation: Belgrade MT 59714Term: 6 months Contract to hireRequired Skills & ExperienceBachelor's Degree in Information Systems or related degree; or equivalent combination of education, training certifications, and experience.5+ Years of ExperienceExtensive experience with Mac (80%) and Windows (20%) client operating...

  • IT Consultant

    4 weeks ago

    Belgrade, United States Dexian DISYS Full time

    Job Title - IT Support ConsultantLocation - Belgrade MT 59714Duration - 6 months Contract to Hire Job Responsibilities: Assist with IT infrastructure improvements for TransMedics.Interact as needed with the IT service provider and TransMedics stakeholders.Provides timely technical assistance to TransMedics staff concerning the use of computer hardware and...

  • IT Support Specialist

    7 days ago

    Belgrade, Montana, United States Dexian DISYS Full time

    Job Title - IT Support ConsultantJob Summary:Dexian DISYS is seeking a skilled IT Support Consultant to join our team. As an IT Support Consultant, you will be responsible for providing technical assistance to our staff concerning the use of computer hardware and software.Key Responsibilities:Assist with IT infrastructure improvements.Interact with the IT...

  • IT Consultant

    2 weeks ago

    Belgrade, United States Dexian Full time

    Job Title - IT Support ConsultantLocation - Belgrade MT 59714Duration - 6 months Contract to Hire Job Responsibilities: Assist with IT infrastructure improvements for TransMedics.Interact as needed with the IT service provider and TransMedics stakeholders.Provides timely technical assistance to TransMedics staff concerning the use of computer hardware and...

  • IT Consultant

    1 month ago

    Belgrade, United States Dexian Full time

    Job Title - IT Support ConsultantLocation - Belgrade MT 59714Duration - 6 months Contract to Hire Job Responsibilities: Assist with IT infrastructure improvements for TransMedics.Interact as needed with the IT service provider and TransMedics stakeholders.Provides timely technical assistance to TransMedics staff concerning the use of computer hardware and...

  • IT Support Specialist

    1 month ago

    Belgrade, Montana, United States Dexian Full time

    Job Title - IT Support ConsultantLocation - Belgrade MTDuration - 6 months Contract to HireJob Responsibilities:Assist with IT infrastructure improvements for TransMedics, ensuring seamless system functionality and optimal performance.Interact with IT service providers and TransMedics stakeholders to resolve technical issues and improve overall IT...

  • IT Support Specialist

    2 weeks ago

    Belgrade, Maine, United States Dexian Full time

    Job Title: IT Support SpecialistJob Summary:Dexian is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to TransMedics staff concerning the use of computer hardware and software. You will also assist with IT infrastructure improvements and interact with the...

  • Consultant

    2 months ago

    Belgrade, United States Motion Recruitment Full time

    Our client is looking for a Consultant for a 3-month contract in Belgrade, MT, 59714.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise...

  • Consultant

    2 months ago

    Belgrade, United States Motion Recruitment Full time

    Our client is looking for a Consultant for a 3-month contract in Belgrade, MT, 59714.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise...

  • Director of Technical Accounting and Reporting

    21 hours ago

    Belgrade, United States Bridger Aerospace Full time

    Director of Technical Accounting and ReportingAbout Bridger Aerospace Bridger Aerospace is an aerial firefighting company based in Belgrade, Montana, located at the Bozeman Yellowstone Airport (KBZN). It was founded in 2014 to support front-line firefighters with world-leading technology and aerial fire suppression systems. We have grown from operating a...

  • IT Support Specialist

    4 weeks ago

    Belgrade, Montana, United States Motion Recruitment Full time

    Job Title: ConsultantWe are seeking a highly skilled Consultant to join our team at Motion Recruitment. As a Consultant, you will be responsible for providing end-to-end support for users, SLT team, and their Administrative Assistance for PC or Mac hardware/software, system management, various applications, mobile phone, tablets, printers, audio/video...

  • Support Specialist

    2 weeks ago

    Belgrade, Montana, United States NCR Corporation Full time

    About NCR VOYIXNCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and over 16,000 employees, we have been the global leader in consumer transaction technologies for nearly 140 years.Job SummaryWe are seeking a highly skilled L2 Support...

  • Senior IT Operations Analyst

    1 week ago

    Belgrade, Montana, United States Pyramid Consulting Full time

    Job Title: Senior IT Operations AnalystJob Summary: We are seeking a highly skilled Senior IT Operations Analyst to join our team at Pyramid Consulting, Inc. The ideal candidate will have a strong background in IT operations, with experience in managing and maintaining complex IT systems.Key Responsibilities:IT Operations Management: Develop and implement...