IT Consultant

Job Title - IT Support Consultant

Job Responsibilities:

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  Assist with IT infrastructure improvements for TransMedics.
  
  
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  Interact as needed with the IT service provider and TransMedics stakeholders.
  
  
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  Provides timely technical assistance to TransMedics staff concerning the use of computer hardware and software, including office applications, operating systems, printing and hardware installation.
  
  
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  Configure workstations and user accounts, including phone, Ethernet, computer, docking station.
  
  
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  Provide equipment and services orientation to new employees.
  
  
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  Facilitate help desk ticket resolution between employees and IT service provider and serve as escalation point to employees with unresolved open tickets Maintain equipment and software inventory.
  
  
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  Coordinate the purchase of new workstation, software and license renewals. Perform other TransMedics task and duties as required.
  
  
  

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  5+ years IT Support Experience
  
  
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  Strong Analytical and problem solving across multiple disciplines (HW/OS/Network)
  
  

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.