Clerical Support- Lending Floater

3 weeks ago

Nashville, United States Cornerstone Financial Credit Union Full time

Are you looking for a position that you can truly enjoy going to everyday? Cornerstone Financial Credit Union is actively seeking a full time Lending Floater to join our team at our Nashville location. We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment.

ABOUT CORNERSTONE FINANCIAL CREDIT UNION:

Cornerstone Financial Credit Union currently has six locations that serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service with sound financial counseling. We are Not for profit, Not for Charity, but for Service.

PRIMARY FUNCTION:

Provides clerical support for the lending area and Member Resolutions department. Also assists as a Universal Associate when needed. Works toward the overall credit union goal of providing superior and quality service to members in a friendly, professional manner in person, by phone, and through all correspondence.

DUTIES AND RESPONSIBILITIES:

  1. Assists with clerical duties within the lending department (ex: Mortgage, Indirect Lending, and Business Lending).
  2. Responsible to assist with imaging lending documents as requested.
  3. Assists lending staff with setting up loan files.
  4. Assists with processing of adverse actions as requested.
  5. Assists and provides back-up with other operations within the Indirect Lending department.
  6. Assists and provides backup with other operations within the Member Resolutions department, including Insurance, Records, and Fraud.
  7. Understands and adheres to all security policies and procedures.
  8. Understands and adheres to all CFCU policies and procedures.
  9. Maintains strict confidentiality of all member information and records.
  10. Attends required training and department meetings as directed.
  11. Assists as a Universal Associate as needed by processing member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires.
  12. Proofs and verifies transactions. Examines documents for endorsements and negotiability and detects and resolves discrepancies.
  13. Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union.
  14. Performs other duties as requested.


JOB SPECIFICATIONS:

Education
  • Minimum high school diploma. Business school or other business training is desired.
Experience
  • Prefer one year of clerical experience. Previous teller or cash handling experience preferred. Personal computer experience is required. Prior mortgage loan processing experience is desired.
Physical, mental and visual requirements
  • The responsibilities of this position require the ability to move freely from one area of the building to another and to alternate between standing, sitting, and walking. Many of the duties are performed with a personal computer and require excellent visual, audio, and manual dexterity skills. Excellent verbal and written communication skills are needed. This position requires the ability to function in an environment of occasional high stress.
Personal qualifications
  • Must have professional appearance, pleasant personality, and good communication skills. Must be very accurate and detail oriented. Strong initiative, positive attitude, flexibility, and dependability are needed in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates.

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