Front Desk Position Receptionist

4 weeks ago


Muskegon, United States Waterstone Insurance Agency Inc Full time

Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a independent agent may be the career for you

Responsibilities:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Requirements:

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal and listening

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment


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