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Hotel Front Desk Agent

4 months ago


Muskegon, United States Clarion Hotel by Choice Hotels Full time

As a Front Desk Agent we need to make sure our guests have the best hospitality experience
- Assisting guests efficiently during check-in, check-out, making reservations
- Maintain a high level of service and hospitality
- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
- Post charges, collect payment; respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
- Have full knowledge of hotel safety and emergency procedure

Pay: $11.00 - $15.00 per hour

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: In person