Current jobs related to Personal Lines Customer Service Representative - Wake Forest - Independent Insurance Agents of North Carolina

  • Customer Service Representative

    4 months ago

    Wake Forest, United States Ted Wilder - State Farm Agency Full time

    Job DescriptionJob DescriptionTed Wilder – State Farm Agency, located in Wake Forest, NC has an immediate opening for a full-time, Customer Service Sales Representative to join our team. Insurance experience is not required as we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow...

  • Customer Service Representative

    4 months ago

    Wake Forest, United States U-Haul Full time

    Location: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    5 days ago

    Wake Forest, North Carolina, United States Lendmark Financial Services Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lendmark Financial Services. As a Loan Consultant, you will be responsible for providing exceptional customer experience while providing personal loan solutions.Key Responsibilities:Build and maintain a customer base through sales, loan extension, and merchant...

  • Personal Lines Insurance Account Specialist

    4 weeks ago

    Wake Forest, North Carolina, United States Teksky Full time

    Job OverviewPosition: Personal Lines Account ManagerLocation: On-siteKey Responsibilities:Manage all account activities including applications, quotes, ID cards, endorsements, claims, renewals, and client correspondence.Address client inquiries and manage incoming communications efficiently.Conduct annual assessments of coverage and suggest enhancements or...

  • Account Manager for Personal Lines Insurance

    4 weeks ago

    Wake Forest, North Carolina, United States Teksky Full time

    Job OverviewPosition: Personal Lines Account ManagerLocation: On-siteKey Responsibilities:Manage all account activities including applications, quotes, identification cards, endorsements, claims, renewals, follow-ups, and correspondence.Address client inquiries, incoming correspondence, and requests from the company.Conduct annual assessments of coverage and...

  • Customer Service Representative

    1 day ago

    Wake Forest, North Carolina, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will play a vital role in upholding our high standards of customer satisfaction.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our valued customers, ensuring their needs are met and exceeded.Product Promotion: Promote our pizza products, specials, and...

  • Customer Service Representative

    2 weeks ago

    Wake Forest, North Carolina, United States Domino's Pizza LLC Full time

    Job Summary:At Domino's Pizza LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in upholding our high standards of customer service, product quality, and store appearance.Key Responsibilities:Customer Service: Provide...

  • Customer Service Representative

    3 weeks ago

    Wake Forest, North Carolina, United States Ted Wilder - State Farm Agency Full time

    Job OpportunityTed Wilder - State Farm Agency is seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.Key Responsibilities:Develop and...

  • Customer Service Representative

    2 weeks ago

    Wake Forest, North Carolina, United States Domino's Franchise Full time

    Job SummaryAs a Customer Service Representative at Domino's Franchise, you will be responsible for upholding our high standards of grooming, uniform, and appearance. You will promote our pizza products, specials, and promotions to our customers, and receive cross-training for preparing products and ingredients, closing and opening procedures, operating the...

  • Customer Service Representative

    2 weeks ago

    Wake Forest, North Carolina, United States Michaels Stores Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the sales process.Key Responsibilities:Provide fast and...

  • Licensed Customer Service Representative

    4 months ago

    Wake Forest, United States Ted Wilder - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...

  • Customer Service Representative

    4 weeks ago

    Wake Forest, North Carolina, United States Wegmans Food Markets Full time

    Position OverviewAs a Customer Service Representative in the retail environment, your primary responsibility will be to deliver exceptional service to our customers. You will be the face of our brand, ensuring that every customer interaction is positive and fulfilling.Key ResponsibilitiesCustomer Engagement: Address customer inquiries and needs promptly and...

  • Customer Service Representative

    4 weeks ago

    Wake Forest, North Carolina, United States Wegmans Food Markets Full time

    Position OverviewAs a Customer Service Representative in our retail environment, you will play a vital role in delivering exceptional service to our customers. Your primary responsibilities will include:Providing Outstanding Customer Support: Address customer inquiries and needs promptly and effectively, ensuring a positive shopping experience.Maintaining...

  • Licensed Insurance Customer Service Representative

    3 months ago

    Wake Forest, United States Ted Wilder State Farm Full time

    Job DescriptionJob DescriptionJoin Ted Wilder State Farm, a renowned insurance agency dedicated to providing exceptional customer service in Wake Forest, North Carolina. We pride ourselves on that!!Our commitment to excellence and trusted reputation in the community make us the go-to agency for all insurance needs. We take pride in our personalized approach...

  • Customer Service Representative

    1 week ago

    Wake Forest, North Carolina, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience. Your passion for delivering exceptional customer service will shine through in every interaction, from greeting guests to assisting with...

  • Licensed Insurance Customer Service Representative

    3 months ago

    Forest City, United States Insurance Service Associates Full time

    Job DescriptionJob Description** Candidate must have an active Property and Casualty License or Insurance Experience to be considered**Established in 1965, Insurance Service Associates has been a pillar of excellence in the insurance industry. We cater to a diverse clientele, with a focus on contractors, auto repair facilities, and used car dealers,...

  • Customer Service Representative

    7 days ago

    Wake Forest, North Carolina, United States Wegmans Food Markets Full time

    About the RoleWe are seeking a skilled and friendly Cashier to join our team at Wegmans Food Markets. As a Cashier, you will play a vital role in providing exceptional customer service by engaging with customers, accurately processing transactions, and ensuring a positive shopping experience.Key ResponsibilitiesEngage with customers in a friendly and...

  • Customer Service Representative

    2 weeks ago

    Wake Forest, North Carolina, United States Lowes Foods Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Fuel Center Cashier PT at Lowes Foods. As a key member of our fuel station team, you will be responsible for providing exceptional guest service, ensuring accurate transactions, and maintaining a clean and safe work environment.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Wake Forest, North Carolina, United States Michaels Stores Full time

    {"title": "Customer Service Team Member", "description": "**Deliver Exceptional Customer Experiences**We're seeking a talented Customer Service Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers,...

  • Customer Service Representative

    4 days ago

    Wake Forest, North Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the overall success of our store.Key...

Personal Lines Customer Service Representative

4 months ago

Wake Forest, United States Independent Insurance Agents of North Carolina Full time
Job Description

The Personal Lines CSR at Brewer Insurance Group, Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and Computer proficiency including agency management systems.


YOUR FUTURE as an Independent Insurance Agent Starts Here

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with an IIANC member agency is a great career choice

IIANC's members are Trusted Choice® independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.