Floor Manager

4 weeks ago

Nashville, United States The Butter Milk Ranch Full time
ButterMilk Ranch, a beloved small-batch bakery and day dining destination, is searching for a dedicated and experienced Floor Manager to join our team. We pride ourselves on offering handcrafted dishes, locally sourced ingredients, and an inviting atmosphere for our guests. If you're passionate about creating exceptional dining experiences and leading a dynamic team, we'd love to meet you
What You'll Do:
  • Lead and inspire the Front of House (FOH) team: Ensure smooth daily operations while motivating staff to deliver top-notch service.
  • Provide exceptional guest experiences: Foster a welcoming environment, promptly addressing guest needs and ensuring satisfaction.
  • Oversee daily operations: Manage opening/closing procedures, coordinate staff schedules, and assist with inventory.
  • Maintain ButterMilk Ranch's high standards: Ensure the team follows our service guidelines, cleanliness standards, and operational protocols.
  • Collaborate with the kitchen team: Work closely with the back-of-house to ensure efficient service and clear communication.
  • Mentor and train staff: Help develop your team through coaching, feedback, and support, ensuring a positive and productive working environment.
  • Problem-solving: Address any operational or customer service issues with calm professionalism.
What We're Looking For:
  • 3+ years of management experience in a high-volume restaurant or café setting.
  • Strong passion for hospitality with excellent leadership and communication skills.
  • Ability to multi-task and stay organized in a fast-paced environment.
  • A proactive, positive attitude with a focus on guest satisfaction and team collaboration.
  • Availability to work nights, weekends, and holidays.
  • Experience with POS systems, staff scheduling, and inventory management is preferred.
What We Offer:
  • A collaborative, team-oriented environment where your leadership truly matters.
  • Health, dental, and vision insurance to take care of your well-being.
  • Two weeks paid vacation to ensure a healthy work-life balance.
  • Opportunities for career growth as we continue to expand.
  • A competitive salary, reflective of your experience and expertise.

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