Mail Services Clerk

1 month ago

Los Angeles, United States Fox News Network Full time
OVERVIEW OF THE COMPANY
Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

Our FOX Studio Lot is looking for a Mail Services Clerk to join our Mail Department Our Mail Department is a one-stop-shop for FOX's shipping and printing needs, where you will have the opportunity to be cross-trained on multiple functions. In this role, you will receive, sort, and distribute mail and packages according to established service standards, prepare shipments, enter packing information into the appropriate shipping system, and inspect mail and packages for damage. We are looking for someone who has an excellent customer service-oriented attitude, the ability to communicate with all levels of employees, couriers, and vendors, high attention to detail, and is eager to learn the operations of our Mail Department.

You will be assigned the following shift: Monday thru Friday, 8am to 5pm PT

A SNAPSHOT OF YOUR RESPONSIBILITIES
  • Provide excellent customer service during regularly scheduled mail runs, special pick-ups and deliveries to the Fox Studio Lot, Fox Plaza & FAB
  • Receive, sort and deliver all mail and packages according to established time frames and service standards
  • Coordinate messenger services and deliveries
  • Answer telephone and in person inquiries
  • Perform general clerical duties including but not limited to, ordering supplies, placing service calls for equipment, filing, record keeping and photocopying
  • Provide an outstanding customer service experience by finding solutions that meet customer mailing and shipping needs
  • Prepare and ship freight shipments, domestic and international mailings, confirm all documentation requirements
  • Process incoming and/or outgoing USPS, UPS, DHL and FedEx packages utilizing postage meters, scales, presort mail, certified mail etc.
  • Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL and FedEx etc.
  • Affix postage and shipping labels to outgoing mail and shipments, maintain records on postage and shipments
  • Ensure shipments and mailings go out on time daily
  • Track inbound and outbound shipments using various software applications e.g. USPS, UPS, DHL etc.
  • Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages
  • Organize and maintain mail, packages and various parcels etc. for delivery and shipment, ensure that all items can be quickly retrieved
  • Visually inspect mail, envelopes, packages and other items for damage, notifying Supervisor as needed
  • Prepare daily and monthly reports as needed
  • Assist with assembling general mailings or projects including but not limited to: photocopying, document scanning, folding, stuffing, stapling, addressing and metering
  • Maintain confidentiality of company and customer information, data and materials
  • Perform other duties as needed including coverage for other Admin Services departments or job functions
WHAT YOU WILL NEED
  • Prior experience in Mail Services or Shipping and Receiving
  • Valid California driver's license (without restrictions)
  • Ability to follow standardized operating procedures
  • Ability to repetitively reach overhead and below the knees, including bending, twisting, pulling, and stooping; moving through narrow, confined, or elevated spaces, over sloping, uneven, or slippery surfaces and steps; walking up and down stairs, service ramps and using elevators
  • Ability to repetitively lift, carry, pull, push and transport up to 50 lbs.
  • Ability to stand, walk and sit as required to perform all job functions
  • Ability to operate PCs, handheld devices, mailing and shipping equipment/software (scales, meter machines, etc.)
  • Ability to operate in a dynamic, fast paced, demanding startup environment
  • Ability to train across multiple job functions
  • Ability to work overtime with short notice
  • Ability to readily adapt to changing requirements
  • Dependable/reliable with an excellent attendance record
  • Must be a team player, with the ability to work well with others in a group environment
  • Must be proficient operating all equipment and all mailing and shipping platforms
  • Must display the ability to maintain a working knowledge of all USPS, UPS, DHL and FedEx regulations
  • Must adhere to all departmental and company, safety and security policies and procedures, to report any maintenance problems, safety hazards, accidents, or injuries
  • Must be polite and friendly with the ability to work with all co-workers, staff and customers, performing all duties in a professional, positive manner with a can-do attitude
  • Must be thorough and precise when performing all Mail Clerk duties
  • Must be able to manage a high volume of work by balancing priorities effectively amongst a variety of diverse tasks


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company's success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.

Click here to learn more about the diverse communities of people behind our brands.

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $20.34-20.34 per hour for California. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
View more detail about FOX Benefits.

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