Technical Documentation Specialist
2 weeks ago
Description:
OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day-online and at 1,500 branches in 44 states-to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It's all about doing the right thing-a mission that hasn't changed for more than 100 years. We are actively seeking a Technical Documentation Specialist. The Technical Document Specialist will write technical cybersecurity event summaries and timelines.
Responsibilities
Originate & edit technical summaries for cyber events
Work with Incident Management to capture event timelines & preserve investigation evidence
Maintain focus and attention to detail while working on multiple documents
Track personal metrics for document TTW (time-to-write) & TTE (time-to-edit)
Use Microsoft Word & Excel to complete daily duties
Determine the clearest & most logical way to present information for greatest reader comprehension on information security related topics
Qualifications
Must have 3-5 years of work experience in a technical writing role
Extensive knowledge of cybersecurity, incident response & incident management concepts
Excellent written & oral communication skills
Advanced working knowledge of Microsoft Office applications (such as Word, Excel, and Outlook)
Well-organized & highly motivated individual with the ability to work independently
Additional Information
Additional Top Skills: Incident Response, Technical Documentation, Organized
Position is 100% Remote
Skill/Experience/Education:
Mandatory:
Maintain the documents for a company, change and update records to meet company needs, and keep a database of the documents to track the different versions of reports that are created.
Desired Skills:
Excellent communication skills and cybersecurity background.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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