Patient Service Representative

2 weeks ago


Little Rock, United States EngageMED Inc. Full time

Job Type

Full-time

Description

This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians.

Responsibilities:

• Provides initial contact for LRDC patients.
• Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing.
• Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments.
• Prepares patient appointment cards and instructions for future appointments and future testing.
• Directs patients to the business office, as needed, for financial arrangements including co-pays, referrals, etc.
• Mails new patient information and medical histories for completion by patients.
• Obtains signatures for medical releases.

Requirements

Qualifications:

1. High school diploma or GED preferred.

2. Previous patient scheduling, call center or reception experience preferred.

3. Familiarity with Medical Terminology preferred.

4. Able to work in a high volume/fast-paced environment.

5. Ability to work with sensitive and confidential information.

6. Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel and Outlook).

7. Must be able to interact with patients in a responsible, professional and ethical manner.



  • Little Rock, United States EngageMED, Inc. Full time

    Job DescriptionJob DescriptionDescription:Patient Services Representative:This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians. Responsibilities:• Provides initial contact for LRDC...


  • Little Rock, United States EngageMED Inc. Full time

    Job Type Full-timeDescriptionPatient Services Representative:This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians. Responsibilities:•Provides initial contact for LRDC patients.•Greets...


  • Little Rock, United States EngageMED Inc. Full time

    Job Type Full-time Description This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians. Responsibilities: •Provides initial contact for LRDC patients. •Greets patients as they arrive and...


  • Little Rock, United States EngageMED, Inc. Full time

    Job DescriptionJob DescriptionDescription:This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians. Responsibilities:• Provides initial contact for LRDC patients.• Greets patients as they...


  • Little Rock, United States University of Arkansas for Medical Sciences Full time

    The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will Patient, Representative, Healthcare, Education


  • Little Rock, United States Pain Treatment Centers of America Full time

    Job DescriptionJob DescriptionDescription:SUMMARY OF RESPONSIBILITIESThe position of Patient Support Representative is responsible for responding to incoming calls and providing excellent customer service. ESSENTIAL FUNCTIONS(1) Answers all incoming calls and records all communication and follow-up efforts in the patient’s notes.(2) Follows communications...


  • Little Rock, United States CARTI Full time

    DescriptionJOB SUMMARY:The Patient Services Specialist (PSS) uses their experience and knowledge to appropriately triage scheduling and clerical duties. This individual will have the technical knowledge to properly schedule appointments, maintain patient records, and perform clerical task. Their work allows the physicians and clinical staff to devote their...


  • Little Rock, United States Care IV Home Health Full time

    Intake Customer Service Representative Care IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative. This is a full-time office-based role with excellent benefits located at our corporate headquarters in Little Rock, AR. As an Intake Customer Service Rep, you would report to our Intake...


  • Round Rock, United States Urology America, MSO Full time

    At **Urology Austin**, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care. In choosing a career with **Urology Austin**, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven,...


  • Round Rock, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX. Shift: Monday - Friday (12pm - 9pm)Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program....


  • Round Rock, United States Urology America, MSO Full time

    At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care. In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based...


  • Round Rock, United States Urology America, MSO Full time

    Job DescriptionJob DescriptionAt Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative,...


  • Little Rock, United States Nothing Bundt Cakes Full time

    Benefits: Employee discounts Flexible schedule Free uniforms Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery a Guest Service, Representative, Service, Guest, Restaurant, Retail


  • Round Rock, United States Texas Oncology Full time

    Overview: The US Oncology Network is looking for a Patient Services Representative to join our team at Texas Oncology ! This position will support the Medical Oncology Department at our 4101 James Casey Street #100 locatio n in Austin, Texas. Typical work week is Monday through Friday 8:30a - 5:00p.Note from Hiring Manager: Come join our team that is...


  • Little Rock, United States Care IV Home Health Full time

    Intake Customer Service RepresentativeCare IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative. This is a full-time office-based role with excellent benefits located at our corporate headquarters in Little Rock, AR. As an Intake Customer Service Rep, you would report to our Intake Manager....


  • Little Rock, Arkansas, United States Lowe's Full time

    We at Mr. Appliance are looking for qualified professionals to join our team.As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls.Mr. Appliance LLC is the franchisor of the Mr. Appliance franchised system.Each Mr. Appliance franchised location is independently-owned and operated by an independent...


  • Little Rock, United States Peak Toolworks Full time

    Join Peak Toolworks, where excellence in Industrial Tooling is our primary focus. Customers who partner with our brands quickly learn of our dedication to supplying high quality innovative products backed by superior service and support. We encourage you to explore joining our team of professionals, providing industries best products and services through our...


  • Little Rock, United States University of Arkansas for Medical Sciences Full time

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for...


  • Little Rock, United States CARTI Full time

    DescriptionJOB SUMMARY: The Patient Services Specialist Trainer will be responsible for all aspects of employee and patient service training including classroom training and EMR based training. Functioning as both a trainer and course developer, this role will partner with all levels of Patient Services. Patient Services Specialist will use their experience...


  • Little Rock, Arkansas, United States U - Haul Full time

    U-Haul is in search of friendly, motivated people for the position of Customer Service Technician.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service, ensuring customers get all the help they need on their journeys.Assist customers inside and outside U-Haul Center with U-Haul...