Floor Manager
2 days ago
The Academy of Magical Arts (home of the world-famous Magic Castle) is the most unique private clubhouse in the world. Our organization promotes the art of magic, encourages fellowship and maintains the highest ethical standards. We provide a friendly, inspiring environment where members and their guests can enjoy the art and each other's company, not to mention amazing food and libations. Our goals are to advance the art and promote a positive image of magic and magicians worldwide.
Floor Managers report to the Guest Services Manager, and they are responsible for ensuring that our guests have an excellent experience when they visit the MAGIC CASTLE®. Floor Managers are required to maintain a polished and professional appearance, and project a warm and inviting personality while interacting with our members, performers, elite clientele, and celebrity visitors. Floor Managers are the eyes and ears of the MAGIC CASTLE® management; they enforce company policies and procedures, including our strict dress code, code of conduct, and safety protocols for our clubhouse. The Floor Manager position requires excellent leadership, communication, and supervisory skills to coordinate the efforts of the front- and back-of-house teams, to effectively resolve any issues. The ideal candidate will possess extensive experience in one or more fields including hospitality, theater (house) management, fine dining, and/ or event security, and must be able to thrive in a fast-paced private membership nightclub environment.
Percentage of Time: Part-time, Non-Exempt position
Responsibilities:
Each floor manager is assigned a specific position/shift during their workday. The number of and distribution of shifts varies per night according to the needs of the show schedule and/or special events but usually include Brunch, Lunch, Opening, Middle, Closing, and Lobby shifts.
The following basic duties are performed by each floor manager regardless of their assigned shift:
- Checks the monthly schedule to determine which shifts they are assigned to.
- Familiarizes themselves with the weekly roster of performers and confirm the performer's introduction and lighting requirements via Evernote for the showroom they are assigned to.
- Managers are responsible for the cleanliness and proper set up of the areas they are assigned to. They ensure that all the showroom lights and marquees are turned on, tables and chairs are set up properly, wooden showroom signs are correct and the weekly program holders are filled.
- Greet guests, members, and performers, and provide information about show times and seating availability.
- Dealing with dress code and member issues inside the club.
- Acts as a liaison between the performers and their butler.
- Monitors the cocktail servers to ensure that all shows start on time.
- Assists the porters in clearing showrooms and adjoining waiting areas when the show is over.
- Proactive in preventing and/or responding to intoxicated or troublesome guests, members and performers then distributing the pertinent information to the bars and other managers.
- Assist Lobby Manager when ejecting unruly patrons.
- Observe VIP protocols when dealing with high-profile clientele and coordinate efforts with Lobby manager to provide a security escort if necessary.
- Responds to any injuries or accidents emergency calls, gathers information and distributes accident reports Guest Relations Manager and General Manager.
- Energetic, detail-oriented, diplomatic, flexible; thinks quickly on their feet; able to perform effectively and courteously under extreme pressure.
- Experience in the hospitality industry, member services, retail, hospitality or related field; security experience a plus.
- High school diploma; college degree a plus.
- Prior job experience or formal training in conflict resolution and/or customer service.
- Ability to develop solutions with limited resources; excellent interpersonal, communication, and organizational skills.
- Ability to use interpersonal skills to quickly establish rapport, professional credibility, and cooperative working relationships among all levels of the organization.
- Ability to learn quickly and work without direct supervision. Knowledge of Open Table, 7 Rooms, POSI, and/or other restaurant/event management systems is a plus.
- Bilingual or multiple language proficiency is a plus.
- Must be available to work Friday, Saturday, and Sunday evenings; holidays and daytime shifts as needed.
- Occasionally required to work with exposure to weather conditions.
- Able to pick up and carry the equivalent of 25 pounds.
- Ability to be stand and walk up/ down stairs for up to 8 hours.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and an ability to adjust focus.
Salary: $25.00 - $27.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- 1 year
- Evening shift
- Every weekend
- Hollywood, CA 90028: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 1 year (Required)
-
Floor Decor Sales Representative
1 month ago
Los Angeles, California, United States Floor & Decor Full timeAbout the JobWe are seeking a highly motivated and customer-focused Command Center Associate to join our team at Floor & Decor. As a Command Center Associate, you will be responsible for greeting customers and managing the storage pick-up process with our car topper program.This role offers a unique opportunity to work in a fast-paced environment and develop...
-
Floor Decor Team Member
1 month ago
Los Angeles, California, United States Floor & Decor Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Command Center Associate. As a key member of our store staff, you will be responsible for delivering exceptional customer service, ensuring seamless storage buy pick-ups, and upholding the highest standards of product knowledge and sales...
-
Sales Floor Associate Manager
3 weeks ago
Los Angeles, California, United States Americann Made LLC Full timeAbout the RoleThe Sales Floor Associate Manager is a key member of our retail team, responsible for greeting guests, offering tours of the sales floor, and informing them of specials and promotions. This role also involves developing and maintaining office forms and procedures, assisting with administrative tasks, and answering telephone calls.
-
Sales Floor Management Professional
1 week ago
Los Angeles, California, United States Vuori, Inc Full time**Job Title:** Sales Floor Management Professional **Company Overview:Vuori, Inc is a growing athletic apparel company that offers functional clothing with a casual aesthetic. **Estimated Salary Range:** $20.00 - $23.00 per hour **Job Description:** The Sales Floor Management Professional at Vuori, Inc leads the sales team by example, fosters customer...
-
Fourth Floor | Production Assistant
5 days ago
los angeles, United States Fourth Floor Full timeOur client, a Lingerie, Sleep & Loungewear brand in Chatsworth is urgently hiring for a Pre- Production Assistant!Role and ResponsibilitiesMeasuring, reviewing factory samples and writing commentsCommunicating with overseas factoriesMaintaining tracking reportsCreating measurement specs. Qualification & skillsMust have Women’s apparel/ Garment Industry...
-
Flooring Estimator
14 hours ago
Los Angeles, United States HUR FLOORING CORP Full timeJob DescriptionJob DescriptionWe are seeking a Flooring Estimator to join our team! You will oversee project planning, scheduling, budgeting, and implementation.Responsibilities:Oversee all aspects of construction project from planning to implementationAllocate resources for assigned projectsSupervise onsite personnel and subcontractorsInterface with...
-
Restaurant Floor Manager
2 weeks ago
Los Angeles, California, United States Runway Two-Five Corporation Full timeJob DescriptionWe are seeking a highly skilled Restaurant Floor Manager to join our team at Runway Two-Five Corporation.As a key member of our front-of-house staff, the successful candidate will be responsible for overseeing the smooth operation of our dining room area, ensuring that all customers receive exceptional service and an outstanding dining...
-
Sales Floor Manager
1 month ago
Los Angeles, California, United States Vuori, Inc Full timeJob OverviewVuori, Inc. is a dynamic company that offers athletic apparel designed to move and sweat in while having a casual aesthetic for everyday life.The Retail Store Floor Lead plays a vital role in leading the sales team by example, fostering connections with customers through insightful product knowledge and a positive attitude.
-
Restaurant Floor Manager
7 months ago
Los Angeles, United States Pasta Roma Full timePasta Roma is looking to hire a Restaurant Floor Manager. Under the supervision of the Owner/President, the Manager is responsible for ensuring efficient restaurant operation, as well as maintains high production, productivity, quality, and customer-service standards.The manager will oversee and coordinate the planning, organizing, training, and leadership...
-
Retail Sales Associate
1 month ago
Los Angeles, United States Floor & Decor Full timeJob DescriptionJob DescriptionPay Range17.50 USD - $21.30Purpose:Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well...
-
Retail Sales Associate
9 hours ago
Los Angeles, United States Floor & Decor Full timeJob DescriptionJob DescriptionPay Range$17.50 - $21.30Purpose:Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well...
-
Project Manager
13 hours ago
Los Angeles, United States Executive Search Partners LLC Full timeJob DescriptionJob DescriptionThis position comes with a base salary plus a lucrative commission structure based on commercial flooring margins, production and schedule milestones. Most of our PM's make well over $200k a year and have their own GC book of business. Hospital flooring as well as office suites. Assist the Sr Project Manager in planning and...
-
los angeles, United States Fourth Floor Full timeOur denim fashion client is seeking an Assistant Designer to join their team ASAP!Temp to hire role based in Downtown Los Angeles.Responsibilities:Assist one or more designers to execute the design process components to achieve or exceed targets for the seasonal calendar, assortment plan and source location requirementsSupport fit, fabric, finish, sundries...
-
Sales Floor Associate
1 week ago
Los Angeles, California, United States Americannmade Full timeJob Title: Sales Floor AssociateAbout the Company:Americannmade is a dynamic and fast-paced retail company seeking a motivated and detail-oriented individual to join our sales floor team as a Sales Floor Associate.Job Summary:We are looking for a highly organized and customer-focused individual to assist with daily store operations, maintain a clean and...
-
Sales Floor Associate
3 weeks ago
Los Angeles, California, United States Burlington Full timeSales Floor Associate Job SummaryWe are seeking a highly motivated and organized Sales Floor Associate to join our team at Burlington Stores, Inc.Responsibilities:Assist customers in locating merchandise when neededAssist in floor moves, merchandising, display maintenance, and housekeepingAssist in ringing up sales at registers and/or bagging...
-
Commercial Flooring Sales Representative
1 week ago
Los Angeles, California, United States CentiMark Corporation Full timeTransforming Commercial Flooring with Expert SalesWe are seeking a highly motivated and results-driven Commercial Flooring Sales Representative to join our team at QuestMark. This is an exceptional opportunity for a sales professional to drive growth, maintain strong customer relationships, and thrive in a dynamic environment.As a key member of our sales...
-
Fitness Floor Host
1 week ago
Los Angeles, California, United States Equinox Full timeJob OverviewWe are seeking a dynamic and enthusiastic Fitness Floor Host to join our team at Equinox Pacific Palisades. This role requires a high-performing individual who is passionate about delivering exceptional customer service and creating a seamless fitness experience for our members.Responsibilities:Provide top-notch customer service to all members,...
-
Floor Supervisor
3 months ago
Los Angeles, United States MANGO Full timeAt MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.We are currently recruiting for a Full Time Floor Supervisor for our MANGO store at the Beverly Center,...
-
Floor Supervisor
3 months ago
Los Angeles, United States MANGO Full timeAt MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.We are currently recruiting for a Full Time Floor Supervisor for our MANGO store at the Beverly Center,...
-
Command Center Associate
2 months ago
Los Angeles, United States Floor & Decor Full timePay Range 17.65 USD - $23.15 PURPOSEThis position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES Meet and greet storage buy customers. Manage the storage buy pick-up process with the company’s car topper program. Demonstrate knowledge and comply...