Intake Coordinator

3 weeks ago

Denver, United States Salvation Army Full time
Job Title: Intake Coordinator

FLSA Status: Full Time - non-exempt
Reports to:Program Supervisor

Schedule: FT, Varies
Supervises: N/A

Closing Date:1/11/2024

Rate of Pay: $25/hour

Benefits:Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

  • Health, vision, dental, life as well as voluntary life and disability insurance
  • Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
  • Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
  • One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
  • Pension Plan (after one year of continuous service)
  • Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function:

Supportindividualsexperiencing housing displacement by performing intakes to shelters operated by The Salvation Army in the Denver Metro Area.Core activities will include collecting information of program participants which includes assessment, identifying andaddressingbarriers,referrals tocommunity resources, and database recording of all activities. The positionwillalsocoordinate with community partnersand shelter operators in the Denver Metro community.

Duties and Responsibilities:

  1. Strong communication and people skills.
  2. Demonstrated history of providing professional, effective programming to individuals who are housing displaced.
  3. Ability to complete timely and detailed documentation (including assessments).
  4. Ability to use professional discretion to determine appropriate interventions.
  5. Perform shelter intake and communicate with community partners.
  6. Strong skills in customer service.
  7. Competent in working independently within clear parameters in a team environment.
  8. Bi-lingual (preferred).
  9. Complete internal Protect the Mission training within first three months of employment.


Qualification and Education Requirements:
  • Bachelor’s degree preferred. Two years’ work experience with homeless populations in crisis.
  • Must have some experience working with culturally diverse populations. The individual must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. The individual should have crisis intervention and non-violent mediation skills.


AdditionalKnowledge, Skills, andAbilitiesRequired:

Excellentcommunication skills both written and verbal, ability to manage databases, administer complex systems,and follow program policies. Abilityto discern appropriate approaches and solutions in highly complex cases.

Software-related skills:

Microsoft Word and Excel, and emailrequired.Working knowledge of integrated database applications and ability to use new software programswith basic training.

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army:

I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.

Physical Requirements:

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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